Official UK procurement notice
Welfare Benefits, Debt and Budgeting Advice Services
Authority: Torus62 Limited (Public body)
What is being bought
Published requirement descriptionTorus is looking to appoint a suitably experienced supplier to provide Welfare Benefits, Debt and Budgeting Advisory Services to Torus Tenants and their households.
CPV: Benefit services
The lotProcurement structure
single lot · value publishedLot #1Torus are looking to appoint a suitably experienced supplier to provide Welfare…Published value£1,160,000
Torus are looking to appoint a suitably experienced supplier to provide Welfare Benefits, Debt and Budgeting Advisory Services to Torus Tenants and their households. This service is currently carried out by a mix of our in-house Financial Inclusion Team and outsourced contract.
Prevention, education and awareness campaigns for staff and customers also need to be part of the provision, especially when there is a change to benefits or new legislation which will impact customers. Monthly update bulletins of any changes to welfare reform and debt will be required to share with Torus colleagues and stakeholders.
Torus’ customers comprise of individuals and families who need help with welfare benefits advice, debt advice and budgeting advice. 20% are customer self-referrals via Torus’ contact centre or website, whilst the majority i.e. 80% of referrals are received from staff members within the wider Torus Group or by staff from partner agencies working with Torus customers.
For the first two years of the contract there will be approximately 3,500 referrals per annum, split between welfare benefits advice, debt advice and budgeting advice. Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/A9BG7T635Z ↗
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 60%
- Cost: 40%
Published award criteria (2)
- Quality: 60
- Cost: 40
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 31 Jan 2023, 19:05 GMT
- Last source update
- 31 Jan 2023, 19:05 GMT
- Award evaluation window
- 2 Mar 2023 – …
- FTS notice number
2023/S 000-003003- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03a1a5Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering
Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://www.delta-esourcing.com/tenders/UK-UK-St-Helens:-Benefit-services./A9BG7T635Z" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-St-Helens:-Benefit-services./A9BG7T635Z</a> To respond to this opportunity, please click here: <a href="https://www.delta-esourcing.com/respond/A9BG7T635Z" target="_blank">https://www.delta-esourcing.com/respond/A9BG7T635Z</a> GO Reference: GO-2023131-PRO-22008164
How it was run
Official notice- Submission deadline
- 2 Mar 2023, 16:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 2 Mar 2023, 16:00 GMT
Timeline
31 Jan 2023 → 1 May 2023 · 4 dates- Notice published31 Jan 2023, 19:05 GMT
- Submission deadline2 Mar 2023, 16:00 GMT
- Bids opened2 Mar 2023, 16:00 GMT
- Bids must remain valid until1 May 2023, 23:59 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Golden Gates HousingMediation body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria