Official UK procurement notice
Wellbeing Co-ordinator Service - Community Healthy Ageing Team
Authority: Countess of Chester Hospital NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionThe contract is for the provision of a Wellbeing Co-ordinator service embedded within the Community Healthy Ageing Team at Countess of Chester Hospital NHS Foundation Trust.
The service provides non-clinical support to patients, primarily older adults, including emotional wellbeing support, advocacy, advice, and system navigation. The Wellbeing Co-ordinator works as part of the multidisciplinary team (MDT), supporting patients attending community geriatric clinics, A&E, and associated pathways including REACT services.
The service aims to improve patient outcomes, enhance independence, reduce hospital admissions, and support integrated care across health and voluntary sector organisations. Support is delivered through face-to-face contact, telephone support, and home visits where appropriate.
This contract represents a continuation of an existing service with no material change to service scope or delivery model. The contract value is for a term of 3 years.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1The contract is for the provision of a Wellbeing Co-ordinator service to support the…Awarded
The contract is for the provision of a Wellbeing Co-ordinator service to support the Community Healthy Ageing Team within Countess of Chester Hospital NHS Foundation Trust.
The service is delivered by a voluntary sector provider and provides non-clinical, person-centred support to patients, predominantly older adults, who are under the care of the Community Geriatric service. The Wellbeing Co-ordinator is integrated within the multidisciplinary team (MDT) and receives referrals from Community Geriatric clinicians, REACT services, and associated pathways.
The service includes:
- Emotional and practical wellbeing support
- Advice, advocacy, and system navigation
- Support following attendance at outpatient clinics, falls services, and A&E
- Follow-up support via telephone and home visits where appropriate
The service aims to:
- Improve patient wellbeing and independence
- Reduce hospital admissions and re-admissions
- Support timely discharge and community-based care
- Address health inequalities and improve access to support services
The service operates approximately 33.73 hours per week and aims to contact patients within two working days of referral. Support is typically provided for up to 12 weeks depending on patient need.
This procurement represents the continuation of an existing service model with no material change to scope or delivery, awarded in accordance with the Provider Selection Regime (PSR) under Direct Award Process C.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 18 Jun 2026, 15:59 BST
- Last source update
- 18 Jun 2026, 15:59 BST
- Authority reference
G0408- FTS notice number
2026/S 000-057714- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06b868Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 30/06/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. This will be a 3 year contract from 01/07/2026 - 30/06/2029. Conflicts of interest identified among decision-makers: 0. No actual or potential conflicts of interest were declared. All individuals involved in the decision-making process confirmed compliance with the Trust's Conflicts of Interest Policy This contract has been awarded in accordance with Direct Award Process C of the Provider Selection Regime. The existing provider is currently delivering the service to a satisfactory standard and the proposed contract represents a continuation of the existing service without material change to service scope or delivery model. Representations by providers must be made to the decision makers by 30 June 2026. Any representations to be sent to t.parsonage@nhs.net
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Age UK Cheshire | £165,093 † | — | Awarded |
Contracts
Contract 057714-2026-1 · Age UK Cheshire
- Signed
- 18 Jun 2026
- Value
- £165,093
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The Countess Of Chester HospitalReview body
Bidders & participating suppliers
1 commercial party on the notice- Age UK CheshireAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.