Find a TenderAwarded
Published 20 Dec 2022, 13:30 GMT

Official UK procurement notice

Welsh Transgender Peer Support Service

Official notice

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)

ServicesOpen procedureSME suitable
Published estimate£80,000≈ £80k / year · 1 value update
Submissions closed 23 Feb 2023awarded 5 Jun 2023
Awarded to Umbrella Cymru
Contract term 2 yrsends 30 Jun 2024 · extension options published · starts 1 Jul 2023

What is being bought

Published requirement description

Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.

  • Recurrence: Renewal will be required in 12 or 24 months

CPV: Community health services · Guidance and counselling services · Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1Cardiff & Vale Health UHB host the Welsh Gender Service which consists of a…AwardedRenewal 2 yrsPublished value£160,000

Cardiff & Vale Health UHB host the Welsh Gender Service which consists of a multi-disciplinary Wales Gender Team, Local Gender Teams in each Health Board and Direct Enhanced Support to improve support in Primary Care.

Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.

The service will consist of attending appointments to provide face to face support, contacting patients via telephone to engage and signpost patients to accessible services alongside this peer support service and to develop a relationship between the Health Board and the awarded organisation to transform the current patient experience into an improved and consistent pathway.

Bidders are to express their interest to undertake the following aims:

A Peer Support Service for patients identified by clinicians, that will be delivered by people with a lived experience of transition or gender incongruence or diversity;

This would include providing appropriate and timely information and support services to patients where the relevant clinician is of the opinion that this will support the clinical work being undertaken by the Welsh Gender Service

Manage and provide support to a Stakeholder Network which will inform the ongoing development of the Welsh Gender Service

Contract period: 1 Jul 2023 – 30 Jun 2024 (2 yrs)
Delivery: Wales · The Welsh Gender Service will be provided from the Welsh Gender Clinic at St David’s Hospital, Cardiff and online.
Extensions: It is anticipated that this requirements is recurringVariant bids: not allowedElectronic catalogue: required

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price
Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Renewal will be required in 12 or 24 months
First published
20 Dec 2022, 13:30 GMT
Last source update
5 Jun 2023, 11:18 BST
Award evaluation window
23 Feb 2023 – …
FTS notice number
2023/S 000-015811
Classification (CPV)
Community health servicesGuidance and counselling servicesOther community, social and personal services
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-0392e2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Bidders must adhere to NHS Wales Terms & Conditions for the Supply of Services

Publisher note: The awarded bidder will be expected to provide: Peer Support Element -Psycho-social support services alongside the medical pathway -Information, signposting, advocacy and practical support -Initial contact call following referral from the Welsh Gender Team within a timescale TBC -Where initial contact call not successful, subsequent attempts to contact by phone and any other means agreed by clinician and patient -A range of Peer Support options available for patients to access -Improved patient experience -Presence in the Welsh Gender Service for one day each week Stakeholder Network Element -Actively recruiting stakeholders to the group -Developing/maintaining an appropriate TOR -Supporting the group to elect a Chair and Vice Chair -Hosting and scheduling online meetings and administration associated with this -Provision of an agenda a week before the meeting -Brief note taking during the meeting, with actions to be captured in an action log -Circulation of action log not more than 10 calendar days after the meeting -Supporting the Chair and Vice Chair with any other reasonable requests related to the running of the stakeholder group ---------------------------------------------------------------------- Following award of the tender, the successful bidder will be monitored against the following Key Performance Indicators: -Improved mental health and wellbeing -Increased knowledge, confidence and understanding in transition processes -Increased trust and confidence in the Welsh Gender Service -Improved patient experience. ---------------------------------------------------------------------- The successful bidder will be expected to provide services in line with the NHS Wales Terms and Conditions for Provision of Services. (WA Ref:132083)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
23 Feb 2023, 14:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
23 Feb 2023, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Dec 2022 → 1 Jul 2023 · 5 dates
  1. Next notice expected
    21 Dec 2022
  2. Submission deadline
    23 Feb 2023, 14:00 GMT
  3. Bids opened
    23 Feb 2023, 14:00 GMT
  4. Notice published
    5 Jun 2023, 11:18 BST
  5. Contract starts
    1 Jul 2023, 00:00 BST

Notice history

7 events · 5 releases on Find a Tender · since 2 Feb 2023
  1. Status changed to active
    2 Feb 2023, 15:09 GMT
  2. Procurement method changed
    2 Feb 2023, 15:09 GMT
  3. Deadline published: 23 Feb 2023, 14:00 GMT
    2 Feb 2023, 15:09 GMT
  4. Status changed to cancelled
    2 Feb 2023, 16:12 GMT
  5. Published value updated to £160,000
    2 Feb 2023, 16:12 GMT
    was £80,000
  6. Status changed to active
    2 Feb 2023, 16:12 GMT
  7. Status changed to complete
    5 Jun 2023, 11:18 BST
Routine re-releases (5)
  • 2023-02: 1 release · 2 Feb 2023
  • 2022-12: 1 release · 20 Dec 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £159,9901 contract exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 5 Jun 2023
Awarded toValueDateStatus
Umbrella CymruSME£159,990 †—Awarded

1 further award records carry no date or value.

Contracts

  • Contract 015811-2023-CAV-ITT-PROJECT52414-1 · Umbrella CymruSME

    Signed
    5 Jun 2023
    Value
    £159,990
    Period
    … – 30 Jun 2024
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic · 2 from abroad2——

Contracting authority & participating public bodies

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityCentral GovernmentBody governed by public lawHealth 4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw, Cardiff, UK, CF15 7QZContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Umbrella CymruAwarded supplier Connect Gwent, Blackwood Police Station, Blackwood, UK, NP122XAContact phone

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria