Official UK procurement notice
Whole Family Support Framework Agreement
Authority: South Ayrshire Council (Local council)
What is being bought3 lots · detail below
Published requirement descriptionWhole Family Support Framework Agreement - Universal Whole Family Support Service in Ayr (Including Troon, Prestwick, and surrounding villages), North and South Carrick and Advocacy to Children and Young People
- Recurrence: October 2028
CPV: Counselling services · Guidance and counselling services · Social work services without accommodation · Welfare services not delivered through residential institutions
How this framework works
From the published notice- Places
- up to 3 suppliers · 4 bids on the busiest of 3 lots (1.3 per place) · 2 appointed
Lots and requirements (3)Procurement structure
3 lots · no lot values published · a supplier may bid for at most 2 and win at most 2 of them · same evaluation weights on every lotLot #1Universal Whole Family Support Service – North and South CarrickAwarded
Universal Whole Family Support Service
The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help.
The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach.
The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis.
It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.
Lot #2Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)Awarded
Universal Whole Family Support Service
The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help.
The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach.
The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis.
It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.
Lot #3Advocacy to Children and Young PeopleAwarded
Advocacy
The aim of the service is to provide an advocacy service to children and young people aged 0 – 25 years, residing within South Ayrshire and children and young people who South Ayrshire Council are responsible for but may live out with South Ayrshire. Professional advocacy will mainly be provided to children and young people, some of whom may have additional support needs and who are considered to be:
.on the edges of care, including children subject to Child Protection measures
.care experienced
.children under 16 years who are subject to compulsory measures under the Mental Health (Care and Treatment) (Scotland) Act 2000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 100
- Price: 0
- Economic & financial standing
Insurances:
Employers Liability Insurance (Compulsory) = 10 million GBP in respect of each claim without limit to the number of claims.
Public Liability Insurance = 5 million GBP in respect of each claim without limit to the number of claims.
Motor Vehicle Insurance = Minimum Third-Party Motor Vehicle Liability in respect of any motor vehicle or plated plant used.
Evidence for insurance requirements will be requested at the “Request For Documentation” Stage.
Documentation requested for the above insurances will include the names of insurers, policy numbers, expiry dates, limits of any one incident, annual aggregate caps, excesses and claims handling procedures.
Financial Standing:
The Council will access a Creditsafe report for a Tenderer’s organisation and use the information contained within to assist with the assessment of the Tenderer’s economic and financial standing.
In the event that this analysis is unavailable or unsatisfactory the Council will request the following information below:
A copy of the organisation’s audited accounts or equivalent for the most recent 2 years, along with details of any significant changes since the last year end.
OR
A statement of the organisation's turnover; profit and cash flow for the most recent full year of trading or where a full year trading has not been completed the same information for the period applicable. NOTE if this information is not available in an audited format Tenderers may be required to provide an end of period balan…
- Technical & professional ability
Tenderers will be required to provide evidence of having the necessary capacity and capability to deliver the requirements for the Whole Family Support Service. The below requirements will be requested at the “Request for Documentation” Stage:
Two (2) examples of the provision of similar services may be requested and must be from within the last 3 years for goods and services and within the last 5 years of work contracts.
If Tenderers are unable to provide two (2) examples the tenderer may be required to explain why examples cannot be provided.
Tenderers may also be required to provide:
Technical Skills
A statement of the relevant professional and technical skills available within your organisation; or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise.
Guidance
The buyer will use the information you provide to evaluate whether your organisation; consortium members and/or named sub-contractors have the relevant professional and technical skills required for this procurement exercise.
Technical Resources
A statement of the relevant technical resources such as the tools, plant, facilities and technical equipment available to your organisation, or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise.
Guidance
The buyer will use the information you provide to evaluate whether your organisation; consortium members and/or named sub-contractors have the relevant technical re…
- “Whole Family Support Framework Agreement” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · October 2028
- First published
- 10 Dec 2024, 12:01 GMT
- Last source update
- 2 May 2025, 13:05 BST
- Award evaluation window
- 23 Jan 2025 – …
- Authority reference
CE-101-24- FTS notice number
2025/S 000-018753- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04c5feFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
Please refer to Procurement documents
Publisher note: (SC Ref:797849)
How it was run
Official notice- Appointment period ends
- 23 Jan 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 23 Jan 2025, 12:00 GMT
Timeline
23 Jan 2025 → 2 May 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown23 Jan 2025, 12:00 GMT
- Bids opened23 Jan 2025, 12:00 GMT
- Notice published2 May 2025, 13:05 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete2 May 2025, 13:05 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)
- Signed
- 25 Apr 2025
- Value
- £1,200,000
- Status
- active
Universal Whole Family Support Service – North and South Carrick
- Signed
- 25 Apr 2025
- Value
- £500,000
- Status
- active
Advocacy to Children and Young People
- Signed
- 25 Apr 2025
- Value
- £394,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Universal Whole Family Support Service – North and South Carrick | 1bids · 1 electronic | 1 | — | — |
| 2 · Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages) | 2bids · 2 electronic | 1 | — | — |
| 3 · Advocacy to Children and Young People | 4bids · 0 electronic | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Ayr Sheriff CourtReview body
Framework contractors & participating bidders
2 commercial parties on the notice- Barnardo'sFramework contractor
- Stepping Stones for FamiliesFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.