Contracts Finder notice
AI Whatsapp Tool for Unpaid Carers
Authority: Gloucestershire County Council
CPV: Software package and information systems (48000000)
Published contract value£134,400Exc. VAT
Contract ends 31 Mar 2028
Awarded to CC2i Ltd
Contract starts 1 Apr 2026
What is being bought
Published requirement descriptionGloucestershire County Council has awarded contract for 'A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and 'have a conversation with' social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).'
This contract has been let for a period of 2 years with an option to extend for a further 1 year.
Published procurement details
- Procedure
- Other -
- Buyer reference
- GLOSCC001-DN809801-31975576
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- Yes
- Tender deadline
- Item 1: Delivery locations as published
- England, United Kingdom
Key dates
Published dates- Award decision24 Mar 2026
- Contract starts1 Apr 2026
- Notice published21 May 2026
- Contract ends31 Mar 2028
Contracting authority & participating public bodies
- Gloucestershire County CouncilContracting authority
Suppliers named on the notice
- CC2i LtdSupplier
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-c527ee9a-40b8-441c-9598-2c3d37796090-2026-05-21T12:35:51+01:00
- Published
- 21 May 2026
- Latest update
- 21 May 2026
- Procedure reference
- ocds-b5fd17-c527ee9a-40b8-441c-9598-2c3d37796090
- Contract reference
- ocds-b5fd17-c527ee9a-40b8-441c-9598-2c3d37796090-1