Contracts FinderAwarded contract
Published 24 Jun 2026

Contracts Finder notice

Civica on Demand Housing Benefit and Council Tax Processing

Authority: Leicester City Council

Direct award
CPV: Software package and information systems (48000000)
Published contract value£785,540VAT basis not stated
Contract ends 31 May 2027
Awarded to Civica UK Ltd
Contract starts 1 Jun 2026

What is being bought

Published requirement description

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 10,400 and to assist with processing for Council Tax caseload, with the volumes of 88,400 items over a 12-month contractual period.

Published procurement details

Procedure
Direct award
Buyer reference
LEICSCITY02-DN820191-33360531
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
Yes
Tender deadline
Procurement method
Direct
Item 1: Delivery locations as published
England, United Kingdom

Key dates

Published dates
  1. Award decision
    29 May 2026
  2. Contract starts
    1 Jun 2026
  3. Notice published
    24 Jun 2026
  4. Contract ends
    31 May 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Civica UK LtdSupplier Southbank Central, 30 Stamford Street, London, England, SE1 9LQ
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-0941d4ea-aa3a-47bc-aac8-26f333b52c30-2026-06-24T16:18:34+01:00
Published
24 Jun 2026
Latest update
24 Jun 2026
Procedure reference
ocds-b5fd17-0941d4ea-aa3a-47bc-aac8-26f333b52c30
Contract reference
ocds-b5fd17-0941d4ea-aa3a-47bc-aac8-26f333b52c30-1