Contracts FinderAwarded contract
Published 1 May 2024

Contracts Finder notice

Customer Care Provider for private sale homes at Ebury Phase 1

Authority: capitalEsourcing

Open procedure (above threshold)
CPV: Property management services of real estate on a fee or contract basis (70330000)
Published contract value£197,700Exc. VAT
Contract ends 31 Dec 2026
Contract starts 1 Aug 2024

What is being bought

Published requirement description

The Customer Care Services Provider will provide customer care team and defect management for the 110 private sale flats and up to 16 intermediate homes delivered in the first phase of the Ebury Bridge Regeneration, currently the largest development and regeneration programme being delivered by Westminster City Council.

The Authority is seeking to appoint a provider to undertake the services over the two-year defect liability period from Practical Completion.

Published procurement details

Procedure
Open procedure (above threshold)
Buyer reference
tender_434628/1393346
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Published
Procurement method
Open
Item 1: Delivery locations as published
London, United Kingdom

Key dates

Published dates
  1. Notice published
    1 May 2024
  2. Award decision
    28 Jun 2024
  3. Contract starts
    1 Aug 2024
  4. Contract ends
    31 Dec 2026

Contracting authority & participating public bodies

  • capitalEsourcingContracting authority 64 Victoria Street, London, SW1E 6QP, EnglandContact email

Suppliers named on the notice

  • Conductor Marketing LimitedSupplier Collingham House 10-12 Gladstone Road, London, SW19 1QT
    Identifier
    09089249 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-d7201323-8d48-4245-98fa-c759b8915697-2024-08-16T09:35:12+01:00
Published
1 May 2024
Latest update
16 Aug 2024
Procedure reference
ocds-b5fd17-d7201323-8d48-4245-98fa-c759b8915697
Contract reference
ocds-b5fd17-d7201323-8d48-4245-98fa-c759b8915697-1