Contracts FinderAwarded contract
Published 30 May 2024

Contracts Finder notice

Customer Engagement Platform

Authority: Post Office Limited

Other -
CPV: Customer survey services (79342310)
Published contract value£1,400,000Exc. VAT
Contract ends 29 Mar 2027
Awarded to Medallia Inc
Contract starts 29 Mar 2024

What is being bought

Published requirement description

Customer Engagement Platform

Additional information: Contract via G Cloud 13 Services

Published procurement details

Procedure
Other -
Buyer reference
C102790
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Item 1: Delivery locations as published
British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Contract starts
    29 Mar 2024
  2. Award decision
    18 May 2024
  3. Notice published
    30 May 2024
  4. Contract ends
    29 Mar 2027

Contracting authority & participating public bodies

  • Post Office LimitedContracting authority 100 Wood Street, London, EC2V 7ER, EnglandContact email

Suppliers named on the notice

  • Medallia IncSupplier 6220 Stoneridge Mall Road, Floor 2, Pleasanton, California 94588

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-623d116b-98d9-4247-891a-085d0df5abcd-2024-05-30T19:05:16+01:00
Published
30 May 2024
Latest update
30 May 2024
Procedure reference
ocds-b5fd17-623d116b-98d9-4247-891a-085d0df5abcd
Contract reference
ocds-b5fd17-623d116b-98d9-4247-891a-085d0df5abcd-1