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Published 9 Apr 2025

Contracts Finder notice

Debt Recovery Case Management System

Official notice

Authority: Sheffield City Council

Direct award
CPV: Software package and information systems (48000000)
Published contract value£56,900Exc. VAT
Contract ends 10 Apr 2027
Awarded to Civica UK Ltd
Contract starts 11 Apr 2025

What is being bought

Published requirement description

Automate, manage, streamline tasks and report any debt recovery case type, adhere to regulations, improve service levels and enhance the customer experience in a consistent way.

The decision taken to award this contract was made on 02/04/2025. The contract award was made as a Call Off from CCS Framework RM6194 Back Office Software (BOS) using the Marketpalce catalogue search function which resulted in a single supplier.

Published procurement details

Framework cited in notice
Back Office Software · RM6194
Procedure
Direct award
Buyer reference
20250409113932-104130
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Direct
Item 1: Delivery locations as published
Yorkshire and the Humber, United Kingdom

Key dates

Published dates
  1. Award decision
    3 Apr 2025
  2. Notice published
    9 Apr 2025
  3. Contract starts
    11 Apr 2025
  4. Contract ends
    10 Apr 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Civica UK LtdSupplier 8th Floor, 30 Stamford Street, London SE1 9LQ
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-6e4831fb-3534-47da-a016-c8b14ca3f55d-2025-04-09T11:39:37+01:00
Published
9 Apr 2025
Latest update
9 Apr 2025
Procedure reference
ocds-b5fd17-6e4831fb-3534-47da-a016-c8b14ca3f55d
Contract reference
ocds-b5fd17-6e4831fb-3534-47da-a016-c8b14ca3f55d-1