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Published 5 Mar 2024

Contracts Finder notice

EHRC 2324-18 Finance Systems Licensing and Support

Authority: Equality and Human Rights Commission

Open procedure
CPV: System and support services (72250000)
Published contract value£272,915VAT basis not stated
Contract ends 23 May 2027
Awarded to Touchstone Group
Contract starts 24 May 2024

What is being bought

Published requirement description

The Equality and Human Rights Commission is seeking to engage a suitably qualified and experienced partner to provide licensing and support for our current suite of financial software.\\r\r

\\r\r

Services to include but not limited to:\\r\r

-supporting the full portfolio of software\\r\r

-supporting current integrations with other systems used in EHRC (both cloud based and on-premise)\\r\r

-ensuring that licences are renewed according to requirements and their expiry date\\r\r

-providing training and support as required on a call-off basis\\r\r

-providing guidance regarding upgrading and patching of systems, act as source of patching software and notification\\r\r

-providing value for money reviews and work in partnership to drive efficiencies and developments (including product integrations)

Published procurement details

Procedure
Open procedure
Buyer reference
EHRC-DN714227-66423961
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Published
Procurement method
Open
Tender contract period: Start date
Tender contract period: End date
Item 1: Delivery locations as published

United Kingdom; North East, United Kingdom; North West, United Kingdom; Yorkshire and the Humber, United Kingdom; East Midlands, United Kingdom; West Midlands, United Kingdom; East of England, United Kingdom; London, United Kingdom; South East, United Kingdom; South West, United Kingdom; Scotland, United Kingdom; Wales, United Kingdom; Northern Ireland, United Kingdom

Key dates

Published dates
  1. Notice published
    5 Mar 2024
  2. Award decision
    17 May 2024
  3. Contract starts
    24 May 2024
  4. Contract ends
    23 May 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Touchstone GroupSupplier EC2A 2EA
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-1268ed23-dd0f-41e9-8eed-f0298a5533b6-2026-05-21T09:24:35+01:00
Published
5 Mar 2024
Latest update
21 May 2026
Procedure reference
ocds-b5fd17-1268ed23-dd0f-41e9-8eed-f0298a5533b6
Contract reference
ocds-b5fd17-1268ed23-dd0f-41e9-8eed-f0298a5533b6-2