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Published 23 Nov 2025

Contracts Finder notice

Legal Services Case Management System - AWARD

Official notice

Authority: Oxford City Council

Open procedure
CPV: Software package and information systems (48000000)
Published contract value£91,800VAT basis not stated
Contract ends 31 Oct 2028
Awarded to Iken Business Ltd
Contract starts 3 Nov 2025

What is being bought

Published requirement description

The Council Legal Services department uses a digital case management system to ensure a secure, centralised repository for casework, documentation, time recording and financial billing information. Using such a system has enabled the team to organise records and provide an efficient service to clients.

Published procurement details

Procedure
Open procedure
Buyer reference
IT-560-810-OCC000810 - AWARD
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Open
Additional classifications 1: Reference
48100000
Additional classifications 1: Scheme
CPV
Additional classifications 1: Description
Industry specific software package
Additional classifications 2: Reference
48160000
Additional classifications 2: Scheme
CPV
Additional classifications 2: Description
Library software package
Additional classifications 3: Reference
48170000
Additional classifications 3: Scheme
CPV
Additional classifications 3: Description
Compliance software package
Item 1: Delivery locations as published
OX1 1BX; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Award decision
    10 Oct 2025
  2. Contract starts
    3 Nov 2025
  3. Notice published
    23 Nov 2025
  4. Contract ends
    31 Oct 2028

Contracting authority & participating public bodies

  • Oxford City CouncilContracting authority Town Hall, St Aldate's, Oxford, OX1 1BX, United KingdomContact name, email, phone

Suppliers named on the notice

  • Iken Business LtdSupplier First Floor, PS21, 21 Prince Street, Bristol, Bristol, United Kingdom, BS1 4PH

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753-2025-11-23T14:42:21Z
Published
23 Nov 2025
Latest update
23 Nov 2025
Procedure reference
ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753
Contract reference
ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753-1