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Contracts FinderAwarded contract
Published 3 Apr 2024

Contracts Finder notice

LiveChat Online Chat Service

Official notice

Authority: The National Archives

Single tender action (below threshold)
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£29,613Exc. VAT
Contract ends 31 Mar 2027
Awarded to Livechat Inc.
Contract starts 1 Mar 2024

What is being bought

Published requirement description

LiveChat Online Chat Service

Published procurement details

Procedure
Single tender action (below threshold)
Buyer reference
TNA626
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Direct
Item 1: Delivery locations as published
TW9 4DU

Key dates

Published dates
  1. Award decision
    27 Feb 2024
  2. Contract starts
    1 Mar 2024
  3. Notice published
    3 Apr 2024
  4. Contract ends
    31 Mar 2027

Contracting authority & participating public bodies

  • The National ArchivesContracting authority RUSKIN AVENUE, RICHMOND, TW94DU, EnglandContact email
    Identifier
    EA71 · GB-GOR

Suppliers named on the notice

  • Livechat Inc.Supplier One International Place Suite 1400 Boston, MA 02110 United States of America
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-65dea972-412a-4858-ba22-4b02590fac5d-2024-04-03T10:46:16+01:00
Published
3 Apr 2024
Latest update
3 Apr 2024
Procedure reference
ocds-b5fd17-65dea972-412a-4858-ba22-4b02590fac5d
Contract reference
ocds-b5fd17-65dea972-412a-4858-ba22-4b02590fac5d-1