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Published 10 Jul 2026

Contracts Finder notice

Provision of an IT Service Management (ITSM) system for SCW 2026

Official notice

Authority: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Call-off from a framework agreement
CPV: Software package and information systems (48000000)
Published contract value£126,732Exc. VAT
Contract ends 30 Jun 2027
Awarded to TOPdesk UK Limited
Contract starts 1 Jul 2026

What is being bought

Published requirement description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the provision of an IT Service Management (ITSM) system to TOPdesk UK Limited. This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.

Published procurement details

Framework cited in notice
G-Cloud 14 · RM1557.14
Procedure
Call-off from a framework agreement
Buyer reference
1990
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
SO50 5PB

Key dates

Published dates
  1. Award decision
    29 Jun 2026
  2. Contract starts
    1 Jul 2026
  3. Notice published
    10 Jul 2026
  4. Contract ends
    30 Jun 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • TOPdesk UK LimitedSupplier Crane Building 22 Lavington Street, London SE1 0NZ
    Identifier
    05396062 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-d3c87f8e-a3dc-46a4-86df-4c94aea38f21-2026-07-10T13:36:28+01:00
Published
10 Jul 2026
Latest update
10 Jul 2026
Procedure reference
ocds-b5fd17-d3c87f8e-a3dc-46a4-86df-4c94aea38f21
Contract reference
ocds-b5fd17-d3c87f8e-a3dc-46a4-86df-4c94aea38f21-1