Contracts FinderCall-off contract
Published 3 Sept 2024

Contracts Finder notice

Provision of Service Desk Digital Solutions

Authority: Suffolk County Council

Call-off from a framework agreement
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£250,000Exc. VAT
Contract ends 20 Sept 2028
Awarded to Freshworks Inc.
Contract starts 20 Sept 2024

What is being bought

Published requirement description

Contract previously awarded. Published here for transparency purposes. G-Cloud 13 call off contract for Provision of Service Desk Digital Solutions

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
CSIT4308
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£320,000.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
East of England, United Kingdom

Key dates

Published dates
  1. Award decision
    28 Aug 2024
  2. Notice published
    3 Sept 2024
  3. Contract starts
    20 Sept 2024
  4. Contract ends
    20 Sept 2028

Contracting authority & participating public bodies

  • Suffolk County CouncilContracting authority Endeavour House, Russell Rd, IPSWICH, IP12BX, EnglandContact name, email
    Identifier
    sid4gov.cabinetoffice.gov.uk/Z37KdXES · GB-SRS

Suppliers named on the notice

  • Freshworks Inc.Supplier 2950 S Delaware St Ste 201 San Mateo CA 94403 US
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-05d1d294-660c-468c-a423-ffe591ae22ad-2024-09-03T10:56:13+01:00
Published
3 Sept 2024
Latest update
3 Sept 2024
Procedure reference
ocds-b5fd17-05d1d294-660c-468c-a423-ffe591ae22ad
Contract reference
ocds-b5fd17-05d1d294-660c-468c-a423-ffe591ae22ad-1