Contracts Finder notice
Technology Enable Care Services
Authority: SANDWELL METROPOLITAN BOROUGH COUNCIL
CPV: Repair and maintenance services of medical equipment (50421000)
Published contract value£34,672Exc. VAT
Contract ends 31 Jul 2028
Awarded to Tunstall Healthcare (UK) Limited
Contract starts 1 Aug 2025
What is being bought
Published requirement descriptionCall-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.
To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.
The maintenance plan will include: -
- Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components
- Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard.
- Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- ASC152
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- Yes
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- West Midlands, United Kingdom
Key dates
Published dates- Award decision31 Jul 2025
- Contract starts1 Aug 2025
- Notice published13 Nov 2025
- Contract ends31 Jul 2028
Contracting authority & participating public bodies
- SANDWELL METROPOLITAN BOROUGH COUNCILContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/Jnfz893t · GB-SRS
Suppliers named on the notice
- Tunstall Healthcare (UK) LimitedSupplier
- Identifier
- 01332249 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-e24bcfb6-3251-411f-bc3e-b43d4ebee354-2025-11-13T14:52:56Z
- Published
- 13 Nov 2025
- Latest update
- 13 Nov 2025
- Procedure reference
- ocds-b5fd17-e24bcfb6-3251-411f-bc3e-b43d4ebee354
- Contract reference
- ocds-b5fd17-e24bcfb6-3251-411f-bc3e-b43d4ebee354-1