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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Planned

Showing 1–13 · planned procurement and market-engagement notices for the coming year: expected date ahead or published in the last 12 months.

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CPV 48445000…Clear all

13 procedures

  1. Planned · tender expected

    Provision of a Multi-Authority Employability, Case Management and Employer Relationship Management Solution

    Capital City Partnership · Scotland

    Capital City Partnership (CCP) intends to undertake a procurement exercise for the provision, support, maintenance and ongoing development of a Customer Relationship Management (CRM) and Management Information System (MIS).

    • Software supply services
    • Application service providers
    • Customer Relation Management software package
    • +3
    Value
    £1.5m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0777dd
  2. Planned · tender expected

    Ayrshire Meet the Buyer 2026

    North Ayrshire Council · Local authority · Scotland

    Ayrshire Meet the Buyer 2026 Date: Thursday 25 November 2026 Venue: Ayr Racecourse, 2-6 Whitletts Road, Ayr, KA8 OJE Time: 9.30 AM – 12.30 PM The Supplier Development Programme and the Ayrshire Councils invite local businesses and third sec…

    • Event services
    • Asbestos removal services
    • Construction work
    • +16
    Value
    £1
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06f6c4
  3. Planned · tender expected Competitive flexible procedure

    CRM Platform

    NATIONAL ENERGY SYSTEM OPERATOR LIMITED · delivery region not published

    Enterprise CRM platform licensing and associated services for customer relationship management

    • Customer Relation Management software package
    • Software-related services
    Value
    Not published
    Term
    4 yearsup to 7 years with extensions
    Submit via
    portal not identified
    Published
    #06a231
  4. Planned · expected · not yet published

    MGN0239 - Systems Provider(s) for Housing Associations

    Magna Housing · Nationwide (UK)

    We are seeking new digital solutions across Housing, Finance, CRM, and HR that offer strong, modern functionality and can integrate seamlessly with one another. The goal is to adopt standard, out of the box processes rather than heavily cus…

    • Industry specific software package
    • Administration software package
    • Customer Relation Management software package
    • +18
    Value
    £1
    Term
    10 yearsup to 15 years with extensions
    Submit via
    portal not identified
    Published
    #067a97
  5. Planned · expected · not yet published

    DN Colleges Group - Customer Relationship Management Solution and Implementation

    DN Colleges Group · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engageme…

    • Customer Relation Management software package
    • Software-related services
    Value
    Not published
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06d344
  6. PlannedSME suitable

    Unified Customer Relationship Management System and Contact Centre Platform

    Liverpool City Region Combined Authority · Local authority · North West England

    ** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be…

    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    • Telephone switchboards
    Value
    Not published
    Term
    5 yearsup to 7 years with extensions
    Submit via
    portal not identified
    Published
    #06ed51
  7. Planned

    UOW992 Customer Relationship Management (CRM) System

    University of Worcester · Education · West Midlands

    The University of Worcester is seeking to procure and implement a new Customer Relationship Management (CRM) system to support student recruitment, communications and stakeholder engagement. The initial stage of this process is for prelimin…

    • Customer Relation Management software package
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #069d52
  8. Planned

    Pre-Enrolment CRM Solution

    University of Huddersfield · Education · Yorkshire and the Humber

    This is not a tender exercise. This is a scoping phase and not part of any formal procurement process and there is no commitment to carry out such a process at this stage. Participation or non-participation in this PME exercise shall not pr…

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • IT services: consulting, software development, Internet and support
    • +3
    Value
    £0
    Term
    10 years
    Submit via
    portal not identified
    Published
    #06af0c
  9. Planned

    CRM Future State Project Appraisal

    Natural History Museum · Central government · Greater London

    The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically f…

    • Customer Relation Management software package
    Value
    £0
    Term
    12 months
    Submit via
    portal not identified
    Published
    #0699c8
  10. Planned

    CRM Future State Project Appraisal

    Natural History Museum · Central government · Greater London

    The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically f…

    • Customer Relation Management software package
    Value
    £0
    Term
    12 months
    Submit via
    portal not identified
    Published
    #0699c2
  11. PlannedSME suitable

    CRM System

    Community Housing · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Community Housing are looking to implement an effective customer to include: 1. Customer Relationship Management which will be used by our contact centre to deliver a high rate of first-time fix for customers whether it is a new call or a c…

    • Customer Relation Management software package
    • Customer Relation Management software development services
    Value
    Not published
    Term
    3 years
    Submit via
    portal not identified
    Published
    #06856c
  12. PlannedSME suitable

    Barbican Centre Ticketing Software

    The Mayor and Commonalty and Citizens of the City of London · Local authority · delivery region not published

    We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to de…

    • Point of sale (POS) software development services
    • Customer Relation Management software package
    • Electronic mail software package
    • +5
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #0662fd
  13. Planned

    Sales & Marketing Database

    Moat Homes Limited · delivery region not published

    Moat Homes Limited (the Authority) is undertaking preliminary market engagement to inform a potential future procurement for the replacement of its current externally hosted Sales & Marketing Database that supports the Moat Homes website an…

    • Customer Relation Management software package
    Value
    Not published
    Term
    5 yearsup to 10 years with extensions
    Submit via
    portal not identified
    Published
    #064a76