Official UK procurement notice
Pre-Enrolment CRM Solution · UK public procurement notice
Authority: University of Huddersfield (Education)
What is being bought
Published requirement descriptionThis is not a tender exercise. This is a scoping phase and not part of any formal procurement process and there is no commitment to carry out such a process at this stage. Participation or non-participation in this PME exercise shall not prevent any supplier from participating in any future procurement process, nor is it intended that any information provided shall place any supplier at an advantage or disadvantage in any future procurement exercise.
The University of Huddersfield is embarking on a major modernisation of its CRM capability to strengthen Marketing, International Recruitment, UK Student Recruitment and Pre-Enrolment operations. The current fragmented ecosystem limits the University’s ability to track and manage leads effectively, understand prospective student behaviour, and deliver personalised, data-driven engagement at scale. These systems no longer meet the needs of the teams they support, resulting in inefficiencies, inconsistent insight and constrained conversion performance.
As part of this transformation, the University is seeking insight from technology suppliers on how modern CRM solutions can support its vision for reshaping engagement with prospective students. The University is particularly interested in how a next-generation Education CRM could deliver a single, unified platform that supports the prospective student journey, enhances operational efficiency, and enables more targeted and impactful communication.
The initial focus is prospect-to-applicant activity across Marketing, International Recruitment, UK Student Recruitment and Pre-Enrolment. Any future solution would also need to provide a scalable foundation for potential expansion across the wider student lifecycle, should the University choose to extend its CRM capability further through a commercially available off the shelf solution.
The stated contract start and end dates are indicative only at this stage.
CPV: Customer Relation Management software development services · Customer Relation Management software package · IT services: consulting, software development, Internet and support · Project management consultancy services · Software implementation services · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1Planned
Pipeline intelligence · planning stage: how this market runs before the tender is published
How University of Huddersfield buys Financial analysis and accounting software package (CPV 4844), and who usually turns up
University of Huddersfield’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Financial analysis and accounting software package (CPV 4844) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Yorkshire and the Humber.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered outside the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 49 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid11% / 0%
2–311% / 17%
4–656% / 50%
7+22% / 33%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate13% / 56%
Within ±2%88% / 31%
Above estimate0% / 13%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 7221No real estimate
This lot is listed as CPV 7221. The table above uses the notice category.
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 69 past lots.
A forecast, not a list of bidders.
1 bid10%
2–330%
4–626%
7+33%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 5 Jun 2026, 15:57 BST
- Last source update
- 5 Jun 2026, 15:57 BST
- Authority reference
HUD-CLS-085- FTS notice number
2026/S 000-053479- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06af0cFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
5 Jun 2026 → 4 Jan 2027 · 3 dates- Planning notice published143 days ago5 Jun 2026, 15:57 BST
- Market engagement122 days ago26 Jun 2026, 23:59 BST
The University invites all interested providers to a supplier webinar on 12 June 2026.
The webinar, hosted by the University’s Head of Digital Programme Delivery, will set out the University’s current CRM position, the need for change, the intended scope of discovery, and the areas where supplier insight is being sought. Participants will also have the opportunity to ask relevant questions regarding the University’s requirements.
Please register for the webinar before 12 noon on 12 June 2026 via the following link:
events.teams.microsoft.com/event/e609461b-7315-… ↗
The University reserves the right to cancel the webinar if insufficient interest is received.
If you experience any issues registering for the webinar, please email digitaldeliverypmo@hud.ac.uk
A recording of the webinar and Q&A summary will be made available to attendees or on request, by emailing digitaldeliverypmo@hud.ac.uk
Following the webinar, participants are invited to provide further information via an online form.
A link to the online form will be shared with registered participants on 10 June 2026 and again after the webinar.
This is not a mandatory requirement, but responses will inform the University’s CRM business case, options appraisal and potential future procurement route.
The requested further information should be submitted by 5pm on 26 June 2026.
The University may invite selected suppliers to follow-up discussions or product demonstrations where further clarification would help inform the CRM business case and options appraisal.
This engagement is for market insight only. It is not a tender exercise.
- Today26 Oct 2026
- Contract startsin 69 days4 Jan 2027
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published5 Jun 2026, 15:57 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender