Search UK public tenders and contract notices
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Showing 16–17 · every procedure in the catalogue, any stage.
- AwardedCompetitive procedure with negotiation
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire Council · Local authority · South West England
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
Awarded to Modality Systems Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #029ff2
- Planned · expected · not yet published
Analytics and Quality Management
HM Revenue & Customs · Central government · Nationwide (UK)
HMRC requires a replacement best of breed Voice Analytics and Quality Management Service to undertake detailed analysis of all calls received by HMRC and, in due course, analysis on data from other digital interactions such as webchat. The …
- Value
- £3.5m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #028c35