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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 181–195 · every procedure in the catalogue, any stage.

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CPV 7951…Clear all

318 procedures

  1. Closed Open procedure

    Out of Hours Telephone Service 2024

    Curo Places Limited · South West England

    Out of Hours Telephone Service 2024The out of hours telephone service will be a point of contact for Curo stakeholders when Curo offices are closed. Incoming calls may cover a range of matters during these hours and the trained operators of…

    • Call centre
    Value
    £180k
    Term
    3 years
    Submit via
    In-tendlogin required
    Published
    #04367d
  2. Awarded

    Single Service Centre - Serco

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · NHS & health · Nationwide (UK)

    Awarded to Serco Limited

    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    portal not identified
    Published
    #04361d
  3. Awarded

    Single Service Centre - HGS

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · NHS & health · Nationwide (UK)

    Awarded to HINDUJA GLOBAL SOLUTIONS UK LIMITED

    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    portal not identified
    Published
    #04361c
  4. AwardedAward procedure without prior publication of a call for competitionFramework

    The Provision of an Out of Hours Call Service

    Peabody Trust Ltd · Nationwide (UK), Greater London

    The provision of an out of hours call service.

    Awarded to ORBIS PROTECT LIMITED

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0433e3
  5. Planned · expected · not yet published

    National Contact Centre

    NHS Blood and Transplant · NHS & health · South West England

    The provision of an omni channel National Contact Centre (NCC) solution focused on providing the right solution for our existing and prospective donors via their channel of their choice at a time of their choosing

    • Call centre
    • System and support services
    Value
    £35m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #042eb8
  6. Closed Open procedure

    PN253 - Mental Health Call Handling Incl NHS 111 Mental Health Option

    Sheffield Health and Social Care NHS Foundation Trust · NHS & health · Yorkshire and the Humber

    Provision of Mental Health Call Handling Including NHS 111 Mental Health Option

    • Call centre
    Value
    £600k
    Term
    3 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #042ce8
  7. AwardedRestricted procedureFramework8 lots

    Technology Enabled Lives Framework - 23-27

    Northern Housing Consortium Ltd · Nationwide (UK)

    The scope of this Framework Agreement is for the provision of digital products and services in relation to Technology Enabled Living for digital solutions. Due to the expiry date of this framework being before the planned analogue system re…

    Awarded to 2iC-Care Ltd, AGS Tech Ltd, Acticheck Ltd +34 more · 9 awards

    • Repair and maintenance services of medical equipment
    • Alarm system and antenna installation work
    • Alarm systems
    • +24
    Value
    £300mceiling, not a contract size
    Term
    4 years
    Submit via
    portal not identified
    Published
    #03f4fc
  8. AwardedOpen procedure

    Department for Business and Trade- Business Support Service (tendered as ‘Business Information Service 2024’)

    Department for Business & Trade · Central government · Nationwide (UK)

    The Department for Business and Trade has procured a service to provide information, advice, guidance and signposting for any kind of business, including pre-start-ups, in England. This new service will replace the existing Business Support…

    Awarded to UMi Commercial Limited

    • Business and management consultancy and related services
    • Administration services
    • Call centre
    • +2
    Value
    £2.1m
    Term
    3.5 years
    Submit via
    Jaggaerlogin required
    Published
    #03bce8
  9. CancelledOpen procedure

    Telecare Monitoring/Response and OOH

    Viewpoint Housing Association · Housing · Scotland

    The provision of Telecare Monitoring/Response and Out of Hours Repairs Service

    • Call centre
    • Alarm-monitoring services
    • Other community, social and personal services
    Value
    Not published
    Term
    3 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #0310fc
  10. AwardedOpen procedureFramework

    Provision of Out of Hours call handling and social media monitoring Framework Services

    The Hyde Group · Housing · Nationwide (UK)

    **THIS CONTRACT HAS BEEN AWARDED AND THIS IS A CONTRACT AWARD NOTICE** It is Hyde’s intention in respect of this invitation to tender to create a multiple source Framework Agreement for the provision of Out of Hours call handling and social…

    Awarded to Careium UK Limited, EASTVANTAGE BUSINESS SOULTIONS INC, NATIONWIDE PROPERTY ASSISTANCE LTD +1 more

    • Call centre
    • Repair and maintenance services
    Value
    £50mceiling, not a contract size
    Term
    4 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03bee9
  11. AwardedCompetitive procedure with negotiation2 lots

    Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations

    NS&I · Nationwide (UK)

    This procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and cust…

    Awarded to Sopra Steria Limited

    • Customer services
    • Banking and investment services
    • Call centre
    • +13
    Value
    £756m
    Term
    9 years
    Submit via
    Panacealogin required
    Published
    #033285
  12. Closed Open procedure

    PN253 - MH Crisis Phone line

    Sheffield Health and Social Care NHS Foundation Trust · NHS & health · Yorkshire and the Humber

    Provision of Mental Health Crisis Phone line (Sheffield)

    • Call centre
    Value
    Not published
    Term
    3 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #041b75
  13. Closed Open procedure

    ITT For the Provision of a Control Centre Monitoring Service for the RBH Independent Living Schemes

    ROCHDALE BOROUGHWIDE HOUSING LIMITED · North West England

    The Project Rochdale Boroughwide Housing (RBH) provides services for over 12,000 properties across the Rochdale Borough, including over 700 properties in Independent Living Schemes. In addition, RBH currently has 43 apartments within its ex…

    • Integrated telecommunications services
    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    ProContract (Due North)login required
    Published
    #041ac6
  14. AwardedOpen procedure

    Contact Centre Services

    Transport for Wales · Wales (Cymru)

    The requirement is for the provision of Contact Centre Services to support TfW

    Awarded to Journeycall Ltd

    • Call centre
    Value
    £1.5m
    Term
    18 months
    Submit via
    Jaggaerlogin required
    Published
    #03a13d
  15. Closed Open procedure

    Incommunities - Out of Hours Responsive Repairs Call Handling Service

    Incommunities Group Ltd · Yorkshire and the Humber

    Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities. Full details related to the scope of services to be procured are included wi…

    • Telephone-answering services
    Value
    £300k
    Term
    4 years
    Submit via
    portal not identified
    Published
    #0419c1