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Published 23 Jan 2024, 16:07 GMT

Official UK procurement notice

The Provision of an Out of Hours Call Service

Official notice

Authority: Peabody Trust (Public body)

Framework agreementServicesAward procedure without prior publication of a call for competition
Sectors: Business Services & Consultancy (79) Delivery: UKLondon (UKI)
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 21 Dec 2023no call for competition

What is being bought

Published requirement description

The provision of an out of hours call service.

CPV: Call centre

How this framework works

From the published notice
Bids received
2 bids received · 1 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1This procurement was conducted via Lot 5b of the Fusion21 Reactive Repairs and Empty…Awarded

This procurement was conducted via Lot 5b of the Fusion21 Reactive Repairs and Empty Properties Framework.

Delivery: UK, London · LONDON,UNITED KINGDOM
79512000 Call centre

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Jan 2024, 16:07 GMT
Last source update
23 Jan 2024, 16:07 GMT
Authority reference
PE0545
FTS notice number
2024/S 000-002307
Classification (CPV)
Call centre
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-0433e3 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

The contract was procured via Lot 5b of the Fusion 21 Reactive Repairs and Empty Properties Framework, which is a compliant route to market.

Publisher note: To view this notice, please click here: <a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=837484251" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=837484251</a> GO Reference: GO-2024123-PRO-25022090

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 2
Contracts signed 1latest 21 Dec 2023

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • The provision of an out of hours call service

    Signed
    21 Dec 2023
    Value
    £443,520
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic———

Contracting authority & participating public bodies

Peabody Trust

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities 45 Westminster Bridge Road, London, London, SE1 7JBContact name, email, phone

Dispute resolution & review bodies

  • Peabody HousingReview body LondonContact email

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.