Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
Awards
Showing 16–30 · contract award notices: who won and for how much.
- Awarded · Open procedureSME suitable
Out of Hours Contact Centre Services
The Guinness Partnership · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
The Guinness Partnership Limited (Guinness) and all of our subsidiaries have a requirement for a supplier to provide a contact centre service outside of the operating hours of our in house contact centre. The service is required to offer ou…
Awarded to Care Quality Services Ltd
- Awarded value
- £805k
- Bids
- 6
- Contract ends
- Published
- #05f4dc
- AwardedBelow threshold - open competitionSME suitable
External Call Handling Service
Cirrus Purchasing c/o Halton Housing · Charity · North West England
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out …
Awarded to SPS Doorguard Limited
- Awarded value
- £135k
- Bids
- Not published
- Contract ends
- Published
- #065f52
- AwardedBelow threshold - limited competitionSME suitable
Trent & Dove - Warden Call & Telecare Services ID619
Trent and Dove Housing · East Midlands, West Midlands
This procurement was for warden call and telecare services required for T&D over 55s sheltered schemes.
Awarded to Appello Careline Limited
- Awarded value
- £129k
- Bids
- Not published
- Contract ends
- Published
- #05a1de
- AwardedOpen procedure5 lots
ITT – Open Procedure for provision of Home Energy Scotland Advice Centre Services Lots 1-5
Energy Saving Trust Ltd · Scotland
Energy Saving Trust is procuring an opportunity for Tenderers to operate and manage five Home Energy Scotland advice centres to provide free, expert, impartial, highly tailored advice to householders and other customers on affordable warmth…
Awarded to Changeworks, Changeworks Resources for Life Ltd, Energy Agency +2 more · 5 awards
- Awarded value
- £855k–£1.6macross 5 awards
- Bids
- 1–2per lot, 5 lots
- Contract ends
- Published
- #05452a
- AwardedBelow threshold - without competition
Digital Care Call - Maintenance Contract
Thirteen Housing Group Limited · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
To provide maintenance services for Digital Care Call.
Awarded to Appello Careline Limited
- Awarded value
- £36k
- Bids
- Not published
- Contract ends
- Published
- #06c77d
- Awarded · Below threshold - open competition
The Provision of Call Centre Support Services (UoB) 2026
University of Bedfordshire · Education · delivery region not published
The Provision of Call Centre Support Services for the University of Bedfordshire 2026
Awarded to Echo-U Limited
- Awarded value
- £138k
- Bids
- 5
- Contract ends
- Published
- #068349
- Award pending · decided Competitive flexible procedure
National Contact Centre
NHS Blood and Transplant · Central government · Nationwide (UK), South West England
NHS Blood and Transplant is leading a procurement for a National Contact Centre. We are looking for a supplier to deliver a state-of-the-art, donor-centric multi-channel National Contact Centre (NCC) solution. This centre will handle both i…
Intended award to Arvato Limited
- Intended value
- £23m
- Bids
- 7
- Contract ends
- Published
- #04e894
- Awarded · Competitive flexible procedure
Contact Centre 2026
Oxford City Council · Local authority · South East England
Cloud-based contact centre
Awarded to BDR Technical Solutions Ltd
- Awarded value
- £293k
- Bids
- 10
- Contract ends
- Published
- #060ef9
- Awarded · Open procedureLight-touchSME · VCSE suitable
DHSC: CNO: National Breast Feeding Helpline 2026-2031
Department of Health & Social Care · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South East England
Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK.
Awarded to The Breastfeeding Network
- Awarded value
- £5.0m
- Bids
- 8
- Contract ends
- Published
- #052446
- AwardedAward procedure without prior publication of a call for competition
Out of Hours Call Handling
Chesterfield Borough Council · Local authority · East Midlands
Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours…
Awarded to SPS Doorguard Limited
- Awarded value
- £32k
- Bids
- 1
- Contract ends
- Not published
- Published
- #06be3b
- AwardedAward procedure without prior publication of a call for competition
Out of Hours Phone Service
Housing Solutions · Housing · South East England
Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…
Awarded to Davies Group Limited
- Awarded value
- £75k
- Bids
- 1
- Contract ends
- Not published
- Published
- #06b9c9
- Awarded · Competitive flexible procedureFrameworkUtilities
FW Services- Partnership Customer Support- Multi Site 0328
Scottish Hydro Electric Power Distribution plc · Nationwide (UK)
Tender to provide vulnerable customer support programme (2026-2028) with 2x1 optional year year extensions to March 2030. SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which de…
Awarded to Changeworks Resources for Life Ltd
- Awarded value
- £2.9mceiling, not a contract size
- Bids
- Not published
- Contract ends
- Published
- #06656d
- Award pendingBelow threshold - without competition
Liberty License Renewal
Bristol NHS Foundation Trust · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
SolutionCare Services and Support Renewal - Comprehensive/Fully Supported for Liberty Licensed Applications
Intended award to Netcall Technology Limited
- Intended value
- £78k
- Bids
- Not published
- Contract ends
- Published
- #06b589
- Awarded · Open procedureSME suitable
Out of Hours Telephone Answering Service
Broadland Housing Association Limited · Housing · East of England
Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right t…
Awarded to Norse Group Services Ltd
- Awarded value
- £180k
- Bids
- 7
- Contract ends
- Published
- #067a65
- Awarded · Award under framework
Contact Centre Services for 2027 Census Test
Office for National Statistics · Central government · delivery region not published
An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test.
Awarded to Serco Limited
- Awarded value
- £413k
- Bids
- Not published
- Contract ends
- Published
- #069d3a