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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 16–30 · every procedure in the catalogue, any stage.

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103 procedures

  1. Awarded · Open procedureSME suitable

    Out of Hours Contact Centre Services

    The Guinness Partnership · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The Guinness Partnership Limited (Guinness) and all of our subsidiaries have a requirement for a supplier to provide a contact centre service outside of the operating hours of our in house contact centre. The service is required to offer ou…

    Awarded to Care Quality Services Ltd

    • Telephone-answering services
    Value
    £1.1m
    Term
    3 yearsup to 6 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #05f4dc
  2. Closed Open procedure

    Transport Hub and Services

    NHS Lanarkshire · NHS & health · Scotland

    NHS Lanarkshire Health Board, a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“the Board”), wishes to procure an integrated transport single booking and scheduling service (“the Service”).

    • Telephone-answering services
    • Call centre
    • Customer services
    Value
    £375k
    Term
    3 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #06c6eb
  3. AwardedAward procedure without prior publication of a call for competition

    Out of Hours Call Handling

    Chesterfield Borough Council · Local authority · East Midlands

    Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours…

    Awarded to SPS Doorguard Limited

    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06be3b
  4. AwardedAward procedure without prior publication of a call for competition

    Out of Hours Phone Service

    Housing Solutions · Housing · South East England

    Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…

    Awarded to Davies Group Limited

    • Call centre
    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06b9c9
  5. Planned · expected · not yet publishedCompetitive flexible procedure

    Homes England - Help to Buy Mortgage Administrator

    Homes England (the name adopted by the Homes and Communities Agency) · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Since 2013, Homes England (HE) have delivered several 'help to buy' equity loan schemes including the First Time Buyers Initiative, HomeBuy Direct, FirstBuy, the London Wide Initiative, as well as the Help to Buy (HtB) Equity Loan scheme it…

    • Administrative services for business operations
    • Software programming and consultancy services
    • Supporting services for the government
    • +1
    Value
    £30m
    Term
    7 yearsup to 8 years with extensions
    Submit via
    portal not identified
    Published
    #065e1c
  6. Awarded · Open procedureSME suitable

    Out of Hours Telephone Answering Service

    Broadland Housing Association Limited · Housing · East of England

    Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right t…

    Awarded to Norse Group Services Ltd

    • Call centre
    • Telephone switchboard services
    • Telephone-answering services
    Value
    £180k
    Term
    2 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #067a65
  7. Planned · expected · not yet publishedSME suitable

    Pre market Engagement for Out of Hours Call Service

    Plymouth Community Homes · delivery region not published

    Plymouth Community Homes (PCH) currently provides an Out of Hours Repairs and ASB service through a third party so tenants can report Emergency repairs out of hours. Ahead of the full procurement process PCH wish to undertake pre-market eng…

    Likely replaces the contract held by ORBIS PROTECT LIMITED · ends

    • Telephone-answering services
    Value
    £242k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06a85f
  8. AwardedBelow threshold - without competition

    Out of Hours Call Service

    Plymouth Community Homes · South West England

    Out of hours call service through to and including March 27

    Awarded to ORBIS PROTECT LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #068ec5
  9. AwardedBelow threshold - without competition

    Out of Hours Call Handling

    Plymouth Community Homes · South West England

    Out of hours call handling service

    Awarded to ORBIS PROTECT LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0676a2
  10. Awarded · Competitive flexible procedureSME · VCSE suitable

    Out of Hours Call Handling Service

    The Swaythling Housing Society Limited (trading as Abri) · Nationwide (UK)

    Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…

    Awarded to Morgan Sindall Property Services

    • Call centre
    • Telephone network
    • Telephone operator services
    • +2
    Value
    £2.2m
    Term
    3 yearsup to 10 years with extensions
    Submit via
    In-tendlogin required
    Published
    #054603
  11. Award pending · decided Competitive flexible procedure

    Property Repairs and Maintenance

    Moat Homes Limited · Charity · East of England, Greater London, South East England

    Provision of a responsive repairs service, works to empty homes, and delivery of an out-of-hours service centre.

    Intended award to Mears Limited

    • Building installation work
    • Access control system
    • Accommodation, building and window cleaning services
    • +26
    Value
    £420m
    Term
    10 yearsup to 15 years with extensions
    Submit via
    portal not identified
    Published
    #050c68
  12. Planned · expected · not yet publishedSME · VCSE suitable

    Sheltered Housing Alarm Monitoring Service

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council via its Social landlord identity - Portsmouth Homes, holds within its Local Authority Housing stock, approximately 1200 properties which provide Sheltered Accommodation to some of the city's most vulnerable residents…

    • Telephone-answering services
    • Alarm systems
    • Patient-monitoring system
    Value
    £300k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06614f
  13. AwardedBelow threshold - unknown

    Out of Hours Call Handling

    mhs homes group · South East England

    Provision of out of hours call handling

    Awarded to KYNDI LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #065ccf
  14. Award pending · decided Open procedureSME suitable

    Out of Hours Call Handling Service – 00267-CX

    Stonewater Limited · delivery region not published

    Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including esta…

    Intended award to SPS Doorguard Limited

    • Call centre
    • Telephone-answering services
    Value
    £260k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #05ddca
  15. Open to join until Restricted procedureDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom

    • Telecommunications services
    • Accessories for sound and video equipment
    • Audio-visual equipment
    • +54
    Value
    £48mceiling, not a contract size
    Term
    6 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02d30e