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Official OCDS

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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Contracts

Showing 31–45 · signed contracts with published terms.

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52 procedures

  1. AwardedOpen procedure

    Wales Gypsy Roma and Traveller Advice and Advocacy Services

    Llywodraeth Cymru / Welsh Government · Wales (Cymru)

    The Welsh Government is procuring contract for a Gypsy, Roma and Traveller advice and advocacy service (“the Service”) for 2024-2028 on a pan Wales basis.

    Awarded to TROS GYNNAL PLANT

    • Provision of services to the community
    • Call centre
    • Civic betterment and community facility support services
    • +3
    Awarded value
    £930k
    Bids
    3
    Contract ends
    Not published
    Published
    #0469a2
  2. AwardedOpen procedure

    For the provision Out of Hours Emergency Telephone Monitoring Service

    Together Housing Association · Housing · Nationwide (UK)

    For the provision Out of Hours Emergency Telephone Monitoring Service

    Awarded to Orca Business Support Ltd

    • Telephone-answering services
    Awarded value
    £500k
    Bids
    5
    Contract ends
    Not published
    Published
    #0421f7
  3. AwardedAward procedure without prior publication of a call for competition

    Care Coordination Hub

    NHS Devon Integrated Care Board · NHS & health · South West England

    The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe, which assesses patients' needs and navigates them to the right service, first time. Referrals are rec…

    Awarded to Medvivo Group Ltd

    • Services provided by medical personnel
    • General-practitioner services
    • Guidance services
    • +1
    Awarded value
    £620k
    Bids
    1
    Contract ends
    Not published
    Published
    #044729
  4. AwardedAward procedure without prior publication of a call for competition

    Care Coordination Hub for Devon

    NHS Devon Integrated Care Board · NHS & health · South West England

    NHS Devon ICB sought to commission a care coordination hub service for Devon. Medvivo Group Limited were awarded the contract for these services. Contract start date: 20th December 2023 Contract end date (including extension) 21st March 202…

    Awarded to Medvivo Group Ltd

    • Services provided by medical personnel
    • General-practitioner services
    • Guidance services
    • +1
    Awarded value
    £252k
    Bids
    1
    Contract ends
    Not published
    Published
    #044dd4
  5. AwardedOpen procedureFramework8 lots

    TfL 95743 Contact Centre Outsourced Services Framework

    Transport for London · Nationwide (UK), Greater London

    This is

    Awarded to Capita Business Services Ltd, Charles Novacroft, HGS UK +4 more · 12 awards

    • Call centre
    • Office-support services
    • Telephone-answering services
    Awarded value
    Not published
    Bids
    3–7per lot, 4 lots
    Contract ends
    Not published
    Published
    #034117
  6. AwardedOpen procedure

    Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service

    Belfast City Council · Local authority · West Midlands, Northern Ireland

    The Northern Ireland Enterprise Support Service (NIESS) will provide enterprise support provision across four pillars (Engage, Foundation, Enabling Growth and Accelerated Scaling) for the whole of Northern Ireland. The Enquiry Handling Serv…

    Awarded to Athena Health Care Group (Park Road) Ltd, Like Us (NE) Limited · 2 awards

    • Telephone-answering services
    • Office-support services
    • Telephone operator services
    Awarded value
    £6k–£500kacross 2 awards
    Bids
    2
    Contract ends
    Not published
    Published
    #03d4ab
  7. AwardedOpen procedure

    ID 4779419 - DfC - Housing Supply - Landlord Helpline Service

    Department for Communities · Central government · Northern Ireland

    The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice…

    Awarded to HOUSING RIGHTS SERVICE

    • Legal advisory and information services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • +5
    Awarded value
    £210k
    Bids
    1
    Contract ends
    Not published
    Published
    #03dd6a
  8. AwardedCompetitive procedure with negotiation

    Business to Business Outsourced Services

    NS&I · Nationwide (UK)

    This contract has been awarded following the conclusion of a procurement process. B2B will be delivered predominantly in its current form and NS&I expects the supplier to transition the existing solution minimising disruption and maintainin…

    Awarded to Sopra Steria Limited

    • Banking services
    • Accounting and auditing services
    • Business and management consultancy services
    • +4
    Awarded value
    £92m
    Bids
    3
    Contract ends
    Published
    #035799
  9. AwardedAward procedure without prior publication of a call for competition

    Extension to Enquiry Handling Service for the Go For It Programme

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    An extension to the contract for the Provision of Enquiry Handling services for the Go For It programme via a single regional contract in order to achieve maximum economies of scale and ensuring consistency of delivery. The Contractor is re…

    Awarded to Teleperformance Ltd

    • Call centre
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Postal and telecommunications services
    • +1
    Awarded value
    £223k
    Bids
    Not published
    Contract ends
    Not published
    Published
    #03c5f1
  10. AwardedOpen procedure2 lots

    Out of Hours Emergency Telephony Service

    Aberdeenshire Council · Local authority · Scotland

    Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently…

    Awarded to SPS Doorguard Limited · 2 awards

    • Telephone-answering services
    • Telephone operator services
    Awarded value
    £40k–£88kacross 2 awards
    Bids
    6per lot, 2 lots
    Contract ends
    Not published
    Published
    #035b26
  11. AwardedRestricted procedureFramework

    Contact Centre as a Service (CCaaS)

    Accent Group Ltd · Nationwide (UK)

    Accent Housing Ltd (Accent) used the Crown Commercial Services (CCS) RM3808 Network services 2 Lot 13 Framework to source the services of a recognised, accredited Supplier for the design, supply, integration, installation, configuration and…

    Awarded to Wavenet

    • Telephone-answering services
    • Call centre
    Awarded value
    £501kceiling, not a contract size
    Bids
    9
    Contract ends
    Not published
    Published
    #037344
  12. AwardedOpen procedure

    Longhurst Out of Hours Call Centre

    Longhurst Group · East Midlands

    Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contra…

    Awarded to Appello Careline Limited

    • Call centre
    • Telephone-answering services
    Awarded value
    Not published
    Bids
    9
    Contract ends
    Not published
    Published
    #0316c6
  13. Awarded

    NI Direct Strategic Partner

    Department of Finance · Northern Ireland

    Awarded to BT

    • Teleworking services
    • Business and management consultancy and related services
    • Business organisation services
    • +48
    Awarded value
    £120m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #032c13
  14. AwardedRestricted procedure

    The provision of an Integrated Urgent Care Service to NHS Devon Clinical Commissioning Group

    NHS Devon Clinical Commissioning Group · NHS & health · South West England

    NHS Devon CCG (the Commissioner) has awarded the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: • 111 call handling services (NHS 111) • Clinical Assessment of 111 calls through the Cl…

    Awarded to PRACTICE PLUS GROUP URGENT CARE LIMITED

    • Health services
    • Guidance services
    • Telecommunications services
    • +1
    Awarded value
    £163m
    Bids
    4
    Contract ends
    Not published
    Published
    #02cd32
  15. AwardedCompetitive procedure with negotiation

    DoF - Digital NI - Contact Centre Services for Government

    Department of Finance · Northern Ireland

    DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is requi…

    Awarded to Serco Limited

    • Call centre
    • Administration services
    • Building and facilities management services
    • +23
    Awarded value
    £100m
    Bids
    3
    Contract ends
    Not published
    Published
    #02927b