Official UK procurement notice
Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service
Authority: Belfast City Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe Northern Ireland Enterprise Support Service (NIESS) will provide enterprise support provision across four pillars (Engage, Foundation, Enabling Growth and Accelerated Scaling) for the whole of Northern Ireland. The Enquiry Handling Service provider will manage enquiries across each of the pillars, and will direct individuals/entrepreneurs on their ‘customer journey.’ The service will cover all 11 Councils in Northern Ireland.
CPV: Office-support services · Telephone operator services · Telephone-answering services
The lotProcurement structure
single lot · no lot value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Quality: 65
- Cost: 20
- price: 20
- Social Value: 15
Published award criteria (4)
- Quality: 65
- Social Value: 15
- Cost: 20
- Price: 20
- Price carries 40 of 120 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 8 Jun 2023, 11:04 BST
- Last source update
- 27 Sept 2023, 08:28 BST
- Authority reference
T2438- FTS notice number
2023/S 000-028441- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03d4abFind a Tender
Notice history
1 event · 2 releases on Find a Tender- Buyer details updated27 Sept 2023, 08:28 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Athena Health Care Group (Park Road) LtdSME | £5,757 † | — | Awarded |
| Like Us (NE) Limited | £500,000 † | — | Awarded |
Contracts
Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service · Like Us (NE) Limited
- Signed
- 25 Sept 2023
- Value
- £500,000
- Status
- active
Contract 016255-2023-1 · Athena Health Care Group (Park Road) LtdSME
- Signed
- 8 Jun 2023
- Value
- £5,757
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Midlands and Lancashire Commissioning Support UnitContracting authorityRegional or local authorityGeneral public services
Dispute resolution & review bodies
- Royal Courts of JusticeReview body
Bidders & participating suppliers
2 commercial parties on the notice- Athena Health Care Group (Park Road) LtdAwarded supplier
- Like Us NE LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.