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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Contracts

Showing 1–25 · signed contracts with published terms.

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CPV 79510000…Clear all

52 procedures

  1. AwardedBelow threshold - without competition

    Provision of Warden Call Monitoring Services

    East Suffolk Council · Local authority · East of England

    This is a contract details notice only , A below threshold direct award procedure was used for the provision of Warden call monitoring services

    Awarded to Careium UK Limited

    Awarded value
    £40k
    Bids
    Not published
    Contract ends
    Published
    #078e1e
  2. AwardedBelow threshold - unknown

    Out of Hours Emergency Repairs Call Handling Service

    COMMUNITY GATEWAY ASSOCIATION LIMITED · North West England

    The scope of the Contract is the provision of an Out of Hours Emergency Call Handling Service (the Service) for CGA Residents.

    Awarded to Careium UK Limited

    Awarded value
    £144k
    Bids
    Not published
    Contract ends
    Published
    #077a3a
  3. AwardedBelow threshold - unknown

    Out of Hours Telephone Answering Service

    Orwell Housing Association Limited · Housing · East of England

    Orwell Housing Assoc. Ltd have awarded a contract for: Out of Hours Telephone Answering Service to Norse Group Services Ltd. This is a service contract covering the organisations out of hours telephone answering service and is also required…

    Awarded to Norse Group Services Ltd

    Awarded value
    £66k
    Bids
    Not published
    Contract ends
    Published
    #0777df
  4. Awarded · Open procedureFramework2 lotsSME · VCSE suitable

    Outsourced Services

    Government Commercial Agency · Central government · Nationwide (UK)

    This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

    Awarded to Accenture UK Limited, Arvato Limited, CENTRIC HR LIMITED +24 more · 2 awards

    • Payroll management services
    • Accounting and auditing services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • +8
    Awarded value
    £2.5bnceiling, not a contract size
    Bids
    14–35per lot, 2 lots
    Contract ends
    Published
    #04ed73
  5. Awarded · Open procedureSME suitable

    Out of Hours Contact Centre Services

    The Guinness Partnership · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The Guinness Partnership Limited (Guinness) and all of our subsidiaries have a requirement for a supplier to provide a contact centre service outside of the operating hours of our in house contact centre. The service is required to offer ou…

    Awarded to Care Quality Services Ltd

    • Telephone-answering services
    Awarded value
    £805k
    Bids
    6
    Contract ends
    Published
    #05f4dc
  6. AwardedAward procedure without prior publication of a call for competition

    Out of Hours Call Handling

    Chesterfield Borough Council · Local authority · East Midlands

    Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours…

    Awarded to SPS Doorguard Limited

    • Telephone-answering services
    Awarded value
    £32k
    Bids
    1
    Contract ends
    Not published
    Published
    #06be3b
  7. AwardedAward procedure without prior publication of a call for competition

    Out of Hours Phone Service

    Housing Solutions · Housing · South East England

    Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…

    Awarded to Davies Group Limited

    • Call centre
    • Telephone-answering services
    Awarded value
    £75k
    Bids
    1
    Contract ends
    Not published
    Published
    #06b9c9
  8. AwardedBelow threshold - without competition

    Out of Hours Call Service

    Plymouth Community Homes · South West England

    Out of hours call service through to and including March 27

    Awarded to ORBIS PROTECT LIMITED

    Awarded value
    £44k
    Bids
    Not published
    Contract ends
    Published
    #068ec5
  9. AwardedBelow threshold - without competition

    Out of Hours Call Handling

    Plymouth Community Homes · South West England

    Out of hours call handling service

    Awarded to ORBIS PROTECT LIMITED

    Awarded value
    £44k
    Bids
    Not published
    Contract ends
    Published
    #0676a2
  10. Awarded · Competitive flexible procedureSME · VCSE suitable

    Out of Hours Call Handling Service

    The Swaythling Housing Society Limited (trading as Abri) · Nationwide (UK)

    Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…

    Awarded to Morgan Sindall Property Services

    • Call centre
    • Telephone network
    • Telephone operator services
    • +2
    Awarded value
    £2.2m
    Bids
    8
    Contract ends
    Published
    #054603
  11. AwardedBelow threshold - unknown

    Out of Hours Call Handling

    mhs homes group · South East England

    Provision of out of hours call handling

    Awarded to KYNDI LIMITED

    Awarded value
    £81k
    Bids
    Not published
    Contract ends
    Published
    #065ccf
  12. Open to join until Restricted procedureDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom

    • Telecommunications services
    • Accessories for sound and video equipment
    • Audio-visual equipment
    • +54
    Awarded value
    £196kceiling, not a contract size
    Bids
    2
    Contract ends
    Not published
    Published
    #02d30e
  13. AwardedBelow threshold - open competitionSME · VCSE suitable

    Out of Hours Contact Centre

    Aspire Housing · West Midlands

    Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years.

    Awarded to ORBIS PROTECT LIMITED

    • Telephone-answering services
    Awarded value
    £83k
    Bids
    Not published
    Contract ends
    Published
    #05e4ac
  14. Awarded · Open procedureLight-touch

    DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

    Department of Justice · Central government · Northern Ireland

    The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating…

    Awarded to Withheld Section94 supplier

    • Call centre
    • Computer-related professional services
    • Guidance and counselling services
    • +8
    Awarded value
    £3.2m
    Bids
    3
    Contract ends
    Published
    #05dc8f
  15. AwardedBelow threshold - without competition

    Netcall Service & Support Renewal

    The Police and Crime Commissioner for Cambridgeshire · Police & fire · delivery region not published

    Support Maintenance Netcall solution: Liberty Operator Services QueueBuster Solution Care Enhanced

    Awarded to Netcall Technology Limited

    Awarded value
    £27k
    Bids
    Not published
    Contract ends
    Published
    #05fe1e
  16. AwardedOpen procedure22 lots

    RM6226 Debt Resolution Services - Lot 1

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…

    Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards

    • Platform interconnectivity software development services
    • Accounting and auditing services
    • Accounting services
    • +96
    Awarded value
    £645m
    Bids
    4
    Contract ends
    Not published
    Published
    #02ca60
  17. AwardedNegotiated procedure with prior call for competition3 lots

    ScotRail Customer Contact Centre

    ScotRail Trains Limited · Scotland

    ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…

    Awarded to Teleperformance Ltd

    • Call centre
    • Office-support services
    • Payroll management services
    • +2
    Awarded value
    £9.3m
    Bids
    3
    Contract ends
    Not published
    Published
    #03f5ae
  18. Awarded · Below threshold - without competition

    Fraud and Corruption Reporting Online (FCROL)

    NHS Business Services Authority · Central government · delivery region not published

    Provision of fraud and corruption reporting online to deliver continuous 24 hours a day, seven days a week service to facilitate the reporting of NHS fraud and allow for the development of a national publicity campaign to increase reporting…

    Awarded to Treble 5 Treble 1 Limited · 2 awards

    Awarded value
    £78k
    Bids
    Not published
    Contract ended
    Published
    #05a8b5
  19. AwardedBelow threshold - unknown

    Contact Centre Out of Hours Call Handling

    Livv Maintenance Limited (part of Livv Housing Group) · Housing · North West England

    Livv Housing Group requested proposals from service providers to provide emergency and non-emergency out of hours repairs call-handling.

    Awarded to Orca Business Support Ltd

    Awarded value
    £80k
    Bids
    Not published
    Contract ends
    Published
    #05ad3a
  20. AwardedOpen procedure

    ESPH AB WDC Emergency Lifeline (ESPH655 JB)

    Wealden District Council · Local authority · South East England

    Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. Ther…

    Awarded to Careium UK Limited

    • Alarm-monitoring services
    • Telephone operator services
    • Telephone-answering services
    • +1
    Awarded value
    £232k
    Bids
    1
    Contract ends
    Published
    #04a818
  21. AwardedBelow threshold - open competitionSME · VCSE suitable

    Out of Hours Telephony Services

    Wales and West Housing Association Ltd · Housing · Wales (Cymru)

    Wales & West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.

    Awarded to Careium UK Limited

    • Telephone-answering services
    Awarded value
    £82k
    Bids
    Not published
    Contract ends
    Published
    #0519a6
  22. AwardedOpen procedureFramework5 lots

    Language Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    The Crown Commercial Service (the Authority) has established a comprehensive Framework Contract for Language Services, encompassing the following key components: Translation Services Transcription, Stenography and Recording Services Telepho…

    Awarded to See Contracts Finder Notice for full supplier list

    • Interpretation services
    • Foreign language translation software development services
    • Foreign language translation software package
    • +12
    Awarded value
    £250mceiling, not a contract size
    Bids
    37
    Contract ends
    Not published
    Published
    #040ace
  23. AwardedRestricted procedureFramework2 lots

    Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

    HealthTrust Europe LLP (HTE) · Nationwide (UK)

    HealthTrust Europe has established a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone interpreting, video/remote interpreting, non-spok…

    Awarded to AA Global Language Services Limited, Absolute Interpreting and Translations Ltd, All successful bidders as per original contract notice +16 more · 3 awards

    • Interpretation services
    • Foreign language translation software package
    • Justice services
    • +5
    Awarded value
    £50m–£250mceiling, not a contract size
    Bids
    19–20per lot, 2 lots
    Contract ends
    Not published
    Published
    #02aebf
  24. AwardedBelow threshold - without competition

    Security Cleared EXPO (stand and sponsorship) - 2025

    The Mayor's Office for Policing And Crime · Central government · West Midlands

    Direct award under the Procurement Act to facilitate attendance at events for targeted recruitment of security cleared staff

    Awarded to SATOS Media Ltd

    Awarded value
    £37k
    Bids
    Not published
    Contract ended
    Published
    #0500c1
  25. AwardedBelow threshold - without competition

    CTPHQ - Reed in Partnership Recruitment Fairs

    The Mayor's Office for Policing And Crime · Central government · West Midlands

    Payments to attend the MOD Career Transition Partnership recruitment events to support service leavers transition to employment outside of the armed forces.

    Awarded to Reed in Partnership Ltd

    Awarded value
    £30k
    Bids
    Not published
    Contract ends
    Published
    #04ff24