Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
Contracts
Showing 1–18 · signed contracts with published terms.
- AwardedBelow threshold - limited competitionSME suitable
Trent & Dove - Warden Call & Telecare Services ID619
Trent and Dove Housing · East Midlands, West Midlands
This procurement was for warden call and telecare services required for T&D over 55s sheltered schemes.
Awarded to Appello Careline Limited
- Awarded value
- £129k
- Bids
- Not published
- Contract ends
- Published
- #05a1de
- Awarded · Competitive flexible procedureSME · VCSE suitable
Out of Hours Call Handling Service
The Swaythling Housing Society Limited (trading as Abri) · Nationwide (UK)
Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…
Awarded to Morgan Sindall Property Services
- Awarded value
- £2.2m
- Bids
- 8
- Contract ends
- Published
- #054603
- Open to join until Restricted procedureDynamic purchasing system2 lots
Telephony and Communication Services Dynamic Purchasing System
Scottish Government · Scotland
The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…
Awarded to Gamma Telecom
- Awarded value
- £196kceiling, not a contract size
- Bids
- 2
- Contract ends
- Not published
- Published
- #02d30e
- AwardedOpen procedure
Contact Centre Management System
Leeds Federated Housing Association Ltd · Housing · Nationwide (UK)
Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but …
Awarded to IP Exchange Limited
- Awarded value
- £350k
- Bids
- 21
- Contract ends
- Not published
- Published
- #04e4ba
- AwardedOpen procedure22 lots
RM6226 Debt Resolution Services - Lot 1
The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)
Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…
Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards
- Awarded value
- £645m
- Bids
- 4
- Contract ends
- Not published
- Published
- #02ca60
- AwardedNegotiated procedure with prior call for competition3 lots
ScotRail Customer Contact Centre
ScotRail Trains Limited · Scotland
ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…
Awarded to Teleperformance Ltd
- Awarded value
- £9.3m
- Bids
- 3
- Contract ends
- Not published
- Published
- #03f5ae
- Awarded · Below threshold - open competitionSME suitable
Out of Hours Telephone Service
Great Yarmouth Borough Council · Local authority · delivery region not published
The provision of a telephone answering service which deals with emergency issues, out of normal working hours
Awarded to Careium UK Limited
- Awarded value
- £42k
- Bids
- 1
- Contract ended
- Published
- #050b78
- AwardedOpen procedure
ESPH AB WDC Emergency Lifeline (ESPH655 JB)
Wealden District Council · Local authority · South East England
Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. Ther…
Awarded to Careium UK Limited
- Awarded value
- £232k
- Bids
- 1
- Contract ends
- Published
- #04a818
- AwardedOpen procedure
SCC - MS - Business Continuity for Firefighters and Joint Fire Control
Surrey County Council · Local authority · South East England
A contract for emergency response contingency arrangements for Surrey Fire and Rescue Service (SFRS). Specifically, this contract is for two requirements that will be fulfilled by a single contractor. These two requirements are: i. Business…
Awarded to Securitas Security Services (UK) Limited
- Awarded value
- £1.8m
- Bids
- 1
- Contract ends
- Not published
- Published
- #04e313
- AwardedOpen procedureFramework3 lots
Contact Centres and Business Services
The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)
Crown Commercial Service (CCS) intended to establish a framework agreement for the provision of outsourced contact centre services, shared services and operational business process services. The framework will be used by UK Central Governme…
Awarded to Accenture UK Limited, Arvato Limited, Capita Business Services Ltd +17 more · 23 awards
- Awarded value
- £1.5bn–£3.5bnceiling, not a contract size
- Bids
- 7–32per lot, 2 lots
- Contract ends
- Not published
- Published
- #02a266
- AwardedOpen procedure
Provision of Out of Hours Telephone Service
Aster Group Limited · Nationwide (UK)
This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work…
Awarded to Somerset Lifeline T/A Deane Helpline
- Awarded value
- £745k
- Bids
- 12
- Contract ends
- Published
- #04a474
- AwardedAward procedure without prior publication of a call for competitionFramework6 lots
AMCV 331 - Telecare Managed Services
Shropshire Council · Local authority · Nationwide (UK), West Midlands, South East England
This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: • Manage the full contract, including l…
Awarded to Appello Careline Limited, Appello Smart Living Solutions, Astraline (TEC) Ltd +6 more · 8 awards
- Awarded value
- £193k–£25mceiling, not a contract size
- Bids
- 1–6per lot, 6 lots
- Contract ends
- Not published
- Published
- #03b735
- AwardedOpen procedure
Historic England Customer Service Provision
Historic England · Nationwide (UK)
Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday …
Awarded to Adecco UK Limited (t/a The Adecco Group)
- Awarded value
- £447k
- Bids
- 7
- Contract ends
- Published
- #048add
- AwardedOpen procedure
Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service
Belfast City Council · Local authority · West Midlands, Northern Ireland
The Northern Ireland Enterprise Support Service (NIESS) will provide enterprise support provision across four pillars (Engage, Foundation, Enabling Growth and Accelerated Scaling) for the whole of Northern Ireland. The Enquiry Handling Serv…
Awarded to Athena Health Care Group (Park Road) Ltd, Like Us (NE) Limited · 2 awards
- Awarded value
- £6k–£500kacross 2 awards
- Bids
- 2
- Contract ends
- Not published
- Published
- #03d4ab
- AwardedOpen procedure2 lots
Out of Hours Emergency Telephony Service
Aberdeenshire Council · Local authority · Scotland
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently…
Awarded to SPS Doorguard Limited · 2 awards
- Awarded value
- £40k–£88kacross 2 awards
- Bids
- 6per lot, 2 lots
- Contract ends
- Not published
- Published
- #035b26
- Awarded
NI Direct Strategic Partner
Department of Finance · Northern Ireland
Awarded to BT
- Awarded value
- £120m
- Bids
- Not published
- Contract ends
- Not published
- Published
- #032c13
- AwardedCompetitive procedure with negotiation
DoF - Digital NI - Contact Centre Services for Government
Department of Finance · Northern Ireland
DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is requi…
Awarded to Serco Limited
- Awarded value
- £100m
- Bids
- 3
- Contract ends
- Not published
- Published
- #02927b
- AwardedOpen procedure
Contact Centre Services for TfW
Transport for Wales · Nationwide (UK)
TfW require the provision of Contact Centre services. This must be a fully bi-lingual (English and Welsh) service, which operates extended working hours to include weekends and evenings, in order to handle telephone bookings and queries for…
Awarded to CONNECT ASSIST LTD
- Awarded value
- £375k
- Bids
- 3
- Contract ends
- Not published
- Published
- #02ae99