Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
All records
Showing 1–15 · every procedure in the catalogue, any stage.
- Planned
Out of Hours Call Handling Service 2026
Eastlight Community Homes · delivery region not published
Prior to commencing the formal procurement process, ECH will undertake structured market engagement to test market capability, interest and appetite for delivering an enhanced Out of Hours Call Handling Service. This engagement will help en…
- Value
- £275k
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06e4d0
- AwardedBelow threshold - limited competitionSME suitable
Trent & Dove - Warden Call & Telecare Services ID619
Trent and Dove Housing · East Midlands, West Midlands
This procurement was for warden call and telecare services required for T&D over 55s sheltered schemes.
Awarded to Appello Careline Limited
- Value
- £349k
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #05a1de
- Planned · expected · not yet publishedSME suitable
Contact Centre Omni Channel Telephony
Greensquareaccord · delivery region not published
GSA requires a scalable, omni-channel contact centre telephony platform that supports inbound and outbound voice services, alongside email and SMS communication. It will also incorporate workforce management capabilities to enable effective…
- Value
- £542k
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06cce6
- Planned · expected · not yet publishedCompetitive flexible procedure
Contact Centre Omni Channel Telephony
Greensquareaccord · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
GSA requires a scalable, omni-channel contact centre telephony platform that supports inbound and outbound voice services, alongside email and SMS communication. It will also incorporate workforce management capabilities to enable effective…
- Value
- Not published
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06c9fe
- Awarded · Competitive flexible procedureSME · VCSE suitable
Out of Hours Call Handling Service
The Swaythling Housing Society Limited (trading as Abri) · Nationwide (UK)
Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…
Awarded to Morgan Sindall Property Services
- Value
- £2.2m
- Term
- 3 yearsup to 10 years with extensions
- Submit via
- In-tendlogin required
- Published
- #054603
- Open to join until Restricted procedureDynamic purchasing system2 lots
Telephony and Communication Services Dynamic Purchasing System
Scottish Government · Scotland
The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…
Awarded to Gamma Telecom
- Value
- £48mceiling, not a contract size
- Term
- 6 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #02d30e
- AwardedOpen procedure
Contact Centre Management System
Leeds Federated Housing Association Ltd · Housing · Nationwide (UK)
Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but …
Awarded to IP Exchange Limited
- Value
- £420k
- Term
- 7 years
- Submit via
- mytenderslogin required
- Published
- #04e4ba
- AwardedOpen procedure22 lots
RM6226 Debt Resolution Services - Lot 1
The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)
Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…
Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards
- Value
- £645m
- Term
- 4 years
- Submit via
- Jaggaerlogin required
- Published
- #02ca60
- AwardedNegotiated procedure with prior call for competition3 lots
ScotRail Customer Contact Centre
ScotRail Trains Limited · Scotland
ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…
Awarded to Teleperformance Ltd
- Value
- Not published
- Term
- 3 years
- Submit via
- portal not identified
- Published
- #03f5ae
- Planned · expected · not yet publishedSME suitable
Preliminary Market Engagement - Warden Call and Telecare Services - ID619
Trent and Dove Housing · East Midlands
T&D are looking to procure a single-service provider to deliver a full range of warden call and telecare monitoring solutions from a range of devices and sensors.
- Value
- £349k
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #05a1ce
- Awarded · Below threshold - open competitionSME suitable
Out of Hours Telephone Service
Great Yarmouth Borough Council · Local authority · delivery region not published
The provision of a telephone answering service which deals with emergency issues, out of normal working hours
Awarded to Careium UK Limited
- Value
- £50k
- Term
- 3 years
- Submit via
- In-tendlogin required
- Published
- #050b78
- AwardedOpen procedure
ESPH AB WDC Emergency Lifeline (ESPH655 JB)
Wealden District Council · Local authority · South East England
Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. Ther…
Awarded to Careium UK Limited
- Value
- £300k
- Term
- 3 years
- Submit via
- portal not identified
- Published
- #04a818
- AwardedOpen procedure
SCC - MS - Business Continuity for Firefighters and Joint Fire Control
Surrey County Council · Local authority · South East England
A contract for emergency response contingency arrangements for Surrey Fire and Rescue Service (SFRS). Specifically, this contract is for two requirements that will be fulfilled by a single contractor. These two requirements are: i. Business…
Awarded to Securitas Security Services (UK) Limited
- Value
- £1.4m
- Term
- 4 years
- Submit via
- ProContract (Due North)login required
- Published
- #04e313
- AwardedOpen procedureFramework3 lots
Contact Centres and Business Services
The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)
Crown Commercial Service (CCS) intended to establish a framework agreement for the provision of outsourced contact centre services, shared services and operational business process services. The framework will be used by UK Central Governme…
Awarded to Accenture UK Limited, Arvato Limited, Capita Business Services Ltd +17 more · 23 awards
- Value
- £3.5bnceiling, not a contract size
- Term
- 4 years
- Submit via
- Jaggaerlogin required
- Published
- #02a266
- AwardedOpen procedure
Provision of Out of Hours Telephone Service
Aster Group Limited · Nationwide (UK)
This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work…
Awarded to Somerset Lifeline T/A Deane Helpline
- Value
- £792k
- Term
- 9 years
- Submit via
- In-tendlogin required
- Published
- #04a474