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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Awards

Showing 16–30 · contract award notices: who won and for how much.

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CPV 79512000…Clear all

142 procedures

  1. Award pending · decided Competitive flexible procedure

    National Contact Centre

    NHS Blood and Transplant · Central government · Nationwide (UK), South West England

    NHS Blood and Transplant is leading a procurement for a National Contact Centre. We are looking for a supplier to deliver a state-of-the-art, donor-centric multi-channel National Contact Centre (NCC) solution. This centre will handle both i…

    Intended award to Arvato Limited

    • Call centre
    • Command, control, communication and computer systems
    Intended value
    £23m
    Bids
    7
    Contract ends
    Published
    #04e894
  2. Awarded · Competitive flexible procedure

    Contact Centre 2026

    Oxford City Council · Local authority · South East England

    Cloud-based contact centre

    Awarded to BDR Technical Solutions Ltd

    • Call centre
    • Telephone exchanges
    • Telephone switchboards
    Awarded value
    £293k
    Bids
    10
    Contract ends
    Published
    #060ef9
  3. Awarded · Open procedureLight-touchSME · VCSE suitable

    DHSC: CNO: National Breast Feeding Helpline 2026-2031

    Department of Health & Social Care · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South East England

    Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK.

    Awarded to The Breastfeeding Network

    • Call centre
    • Guidance services
    Awarded value
    £5.0m
    Bids
    8
    Contract ends
    Published
    #052446
  4. AwardedAward procedure without prior publication of a call for competition

    Out of Hours Phone Service

    Housing Solutions · Housing · South East England

    Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…

    Awarded to Davies Group Limited

    • Call centre
    • Telephone-answering services
    Awarded value
    £75k
    Bids
    1
    Contract ends
    Not published
    Published
    #06b9c9
  5. Awarded · Competitive flexible procedureFrameworkUtilities

    FW Services- Partnership Customer Support- Multi Site 0328

    Scottish Hydro Electric Power Distribution plc · Nationwide (UK)

    Tender to provide vulnerable customer support programme (2026-2028) with 2x1 optional year year extensions to March 2030. SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which de…

    Awarded to Changeworks Resources for Life Ltd

    • Call centre
    • Provision of services to the community
    Awarded value
    £2.9mceiling, not a contract size
    Bids
    Not published
    Contract ends
    Published
    #06656d
  6. Award pendingBelow threshold - without competition

    Liberty License Renewal

    Bristol NHS Foundation Trust · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    SolutionCare Services and Support Renewal - Comprehensive/Fully Supported for Liberty Licensed Applications

    Intended award to Netcall Technology Limited

    Intended value
    £78k
    Bids
    Not published
    Contract ends
    Published
    #06b589
  7. Awarded · Open procedureSME suitable

    Out of Hours Telephone Answering Service

    Broadland Housing Association Limited · Housing · East of England

    Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right t…

    Awarded to Norse Group Services Ltd

    • Call centre
    • Telephone switchboard services
    • Telephone-answering services
    Awarded value
    £180k
    Bids
    7
    Contract ends
    Published
    #067a65
  8. Awarded · Award under framework

    Contact Centre Services for 2027 Census Test

    Office for National Statistics · Central government · delivery region not published

    An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test.

    Awarded to Serco Limited

    Awarded value
    £413k
    Bids
    Not published
    Contract ends
    Published
    #069d3a
  9. Awarded · Below threshold - open competitionSME · VCSE suitable

    Out of Hours Call Handling

    Cardiff Community Housing Association (CCHA) · Housing · Nationwide (UK)

    Contract award for Out of Hours Call Handling

    Awarded to Delta Wellbeing Ltd

    • Call centre
    • Customer services
    • Housing services
    Awarded value
    £13k
    Bids
    8
    Contract ends
    Published
    #06102f
  10. AwardedRestricted procedureFramework18 lots

    Maintain Framework

    Watford Community Housing · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands

    Watford Community Housing (WCH) has awarded a multi-lot framework to Suppliers for the delivery of Repairs and Empty Homes works across the UK. The framework will operate for a period of four years. The framework will be managed by Pretium …

    Awarded to Arc Group London Ltd, Axis Europe, BTU (INSTALLATION & MAINTENANCE) LIMITED +19 more · 79 awards

    • Construction work
    • Asbestos removal services
    • Asbestos-removal work
    • +26
    Awarded value
    £30m–£150mceiling, not a contract size
    Bids
    1–14per lot, 18 lots
    Contract ends
    Not published
    Published
    #04e5ac
  11. Awarded · Open procedure

    Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment

    Central Bedfordshire Council · Local authority · East of England

    Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment Please READ/follow the information and guidance supplied below and within the Tender documents, this will help with your tender submissi…

    Awarded to Careium UK Limited · 2 awards

    • Installation of safety equipment
    • Alarm systems
    • Alarm-monitoring services
    • +2
    Awarded value
    £140k–£360kacross 2 awards
    Bids
    10
    Contract ends
    Published
    #059f38
  12. AwardedAward procedure without prior publication of a call for competition

    Public Enquiries Call Handling Service

    Ofqual · West Midlands

    Requirement to deliver the potential call overflow services from designated office or remote location.

    Awarded to Foundever Operating Corporation Limited

    • Call centre
    Awarded value
    £73k
    Bids
    2
    Contract ends
    Not published
    Published
    #069a30
  13. AwardedBelow threshold - unknown

    Out of hours - emergency call centre

    Wokingham Borough Council · Local authority · Nationwide (UK)

    Emergency-Out-of-Hours (OOH) Call handling contract - The service provides a point of contact for residents if an event or incident of an emergency nature occurs outside of normal WBC weekday opening / working hours.

    Awarded to BRACKNELL FOREST BOROUGH COUNCIL

    Awarded value
    £53k
    Bids
    Not published
    Contract ends
    Published
    #068dea
  14. AwardedAward procedure without prior publication of a call for competition

    CrimeStoppers Reporting Line

    Scottish Police Authority · Police & fire · Scotland

    CrimeStoppers service for the anonymous reporting of crime and intelligence

    Awarded to Treble 5 Treble 1 Limited

    • Call centre
    Awarded value
    £1.2m
    Bids
    1
    Contract ends
    Not published
    Published
    #068051
  15. Awarded · Competitive flexible procedureSME · VCSE suitable

    Out of Hours Call Handling Service

    The Swaythling Housing Society Limited (trading as Abri) · Nationwide (UK)

    Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…

    Awarded to Morgan Sindall Property Services

    • Call centre
    • Telephone network
    • Telephone operator services
    • +2
    Awarded value
    £2.2m
    Bids
    8
    Contract ends
    Published
    #054603