009111 - ATN Customer and Debtor Automated Engagement Platform (2025)

Official notice

Authority: Newcastle City Council (Local council)

Below threshold - without competition

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: North East (UKC)

Awarded value£55,456published contract · exc. VAT

Awarded 4 Jul 2025no call for competition

Awarded to Voicescape Limited

What is being bought

Published requirement description

Direct award, under threshold for 009111 - ATN Customer and Debtor Automated Engagement Platform (2025)

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East

48000000 Software package and information systems 72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 21 Nov 2025, 12:18 GMT
Last source update: 21 Nov 2025, 12:18 GMT
FTS notice number: 2025/S 000-075996
Latest notice: Contract details notice (UK7)
Delivery area: North East (UKC)
Official registry OCID: ocds-h6vhtk-05e63b Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
21 Nov 2025, 12:18 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £55,4561 contract exc. VAT

Contracts signed 1latest 4 Jul 2025

Awarded to	Value	Date	Status
Voicescape LimitedSME	£55,456 †	—	Awarded

Contracts

Contract 1 · Voicescape LimitedSME
Signed
4 Jul 2025
Value
£55,456
Period
5 Jul 2025 – 4 Jul 2026
Status
active

Contracting authority & participating public bodies

Newcastle City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBHM-6848-TWYG Civic Centre, Newcastle Upon Tyne, North East, NE1 8QHContact email

Bidders & participating suppliers

1 commercial party on the notice

VOICESCAPE LIMITEDAwarded supplierGB-COH: 10440336GB-PPON: PVPP-8272-NWYR Ice Building 4th Floor, Exchange Quay, Salford, North West, M5 3EDContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender21 Nov 2025, 12:18 GMT