Official UK procurement notice
A Multi-Provider Framework Agreement for the Provision of Pensions Administration Operational Support Services primarily in support of the Local Government Pension Scheme (LGPS)
Authority: Norfolk County Council (Local council)·Consortium: 17 public authorities
What is being bought2 lots · detail below
Published requirement descriptionNorfolk County Council, on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), The Environment Agency (as Administering Authority of the Environment Agency Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund), South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund) and London Borough of Hackney (the 'Founding Authorities') has let a multi-lot, multi-provider framework agreement for the provision of Pensions Administration Operational Support Services.
CPV: Pension services
How this framework works
From the published notice- Bids received
- 11 bids on the busiest of 2 lots · 15 suppliers appointed
Lots and requirements (2)Procurement structure
2 lots · no lot values published · same evaluation weights on every lotLot #1Pensions Administration Operational ServicesAwarded
Provision of operational administration services to LGPS Pensions Administrators across a range of Pension Administration work areas, including but not limited to:
- Data Interrogation and rectification, to include the following aspects:
o Data exploration and analysis of member data sets, providing detailed outcome reports and identification of issues and gaps with required resolution activities
o Undertake rectification and remedial data cleansing activities
o Support Funds with data readiness for upcoming projects involving data cleansing activities e.g. McCloud, Pension Dashboards, GMP related projects (e.g. rectification and equalisation) etc.
- Pension Administration project delivery including those arising from legal judgements and legislative changes e.g. support with McCloud projects, employer transfers, Pensions, Administration System implementation support
- Temporary/Ad-hoc general Pensions Administration support including but not limited to:
o Pensioner payroll services
o Benefit Calculations and Member Processing
o Interim staffing support e.g. Pensions Manager
o Employer led LGPS consolidation
o member transfer exercises
o production of member savings statements Additional information: Please note there is no guarantee of business.
The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
Lot #2Provision of Specialist Pensions Communications and Engagement ServicesAwarded
Provide specialist support to design, develop and deliver effective LGPS multi-channel communications and engagement strategies, including but not limited to;
- Successful targeted member education and engagement programmes
- Brand development and advice
- Measuring the effectiveness and success of engagement, service delivery, user experience and outcomes
- Content and design advice and delivery including use of appropriate language (e.g. Plain English) and compliance with accessibility requirements and standards Additional information: Please note there is no guarantee of business.
The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 80
- Price: 20
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
- “A Multi-Provider Framework Agreement for the Provision of Pensions…” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 9 Sept 2021, 16:53 BST
- Last source update
- 6 Jun 2022, 11:05 BST
- Award evaluation window
- 31 Jan 2022 – …
- Authority reference
NCCT42210- FTS notice number
2022/S 000-015474- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02df1dFind a Tender
- Review procedure
The Council has voluntarily decided to incorporate a standstill period at the point when information on the proposed award of the contract is communicated to tenderers. The standstill period, which will be for a minimum of ten calendar days, provides time for unsuccessful tenders to challenge the award decision before the Contract is entered into. Aggrieved parties who have been harmed or are at risk of harm by any breach of the Council's obligations may take action in the High Court (England, Wales and Northern Ireland). Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Publisher note: The framework will be for a period of 4 years. However it may be agreed that call-offs can continue beyond the end of the framework. To express an interest applicants must first register on the Council's procurement system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at: https://in-tendhost.co.uk/norfolk/aspx/. Please note that the specification and Terms and Conditions will be issued to those registered suppliers during week commencing the 13 September 2021.
How it was run
Official notice- Appointment period ends
- 31 Jan 2022, 14:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 31 Jan 2022, 14:05 GMT
Timeline
10 Sept 2021 → 6 Jun 2022 · 4 dates- Next notice expected10 Sept 2021, 00:00 BST
- Admission / appointment period endsperiod end, not a bid countdown31 Jan 2022, 14:00 GMT
- Bids opened31 Jan 2022, 14:05 GMT
- Notice published6 Jun 2022, 11:05 BST
Notice history
5 events · 4 releases on Find a Tender · since 6 Dec 2021- Status changed to active6 Dec 2021, 16:12 GMT
- Procurement method changed6 Dec 2021, 16:12 GMT
- Deadline published: 31 Jan 2022, 14:00 GMT6 Dec 2021, 16:12 GMT
- Buyer details updated6 Dec 2021, 16:12 GMT
- Status changed to complete6 Jun 2022, 11:05 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextAdditional authority/entity (4) · I.1 | www.croydonpensionscheme.org | www.wmpfonline.com | |
| — | TextAdditional Contracting Authority/entity (5) · I.1 | http://hackneypension.co.uk | www.twpf.info |
1 amendment published without a description.
Routine re-releases (4)
- 2021-09: 1 release · 9 Sept 2021
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Pensions Administration Operational Services
- Signed
- 19 Apr 2022
- Value
- —
- Status
- active
Specialist Pensions Communications and Engagement Services
- Signed
- 19 Apr 2022
- Value
- —
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Pensions Administration Operational Services | 10bids · 10 electronic | 3 | — | £1 – £2 |
| 2 · Provision of Specialist Pensions Communications and Engagement Services | 11bids · 11 electronic | 5 | — | £1 – £2 |
Contracting authority & participating public bodies
9 public bodies on the noticeConsortium members and other public bodies
- (The Mayor and Burgesses of the) London Borough of HackneyContracting authority
- Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund)Contracting authority
- City of Wolverhampton Council (as Administering Authority of the West Midlands Pension Fund)Contracting authority
- London Borough of HackneyContracting authority
- South Tameside Council(as Administering Authority of the Greater Manchester Pension FundContracting authority
- South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund)Contracting authority
- Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund)Contracting authority
- The Environment Agency (as Administering Authority of the Environment Agency Pension Fund)Contracting authority
Framework contractors & participating bidders
16 commercial parties on the notice- Acuity Business SolutionsFramework contractor
- Aon Solutions UK LtdFramework contractor
- Aon Solutions UK LtdFramework contractor
- Barnett Waddingham LLPFramework contractor
- Capita Pension Solutions LtdFramework contractor
- Capital Pension Solutions LtdFramework contractor
- Clay10 Creative LtdFramework contractor
- Design Consulting Ltd T/A LandscapeFramework contractor
- EQ PaymasterFramework contractor
- Heywood LtdFramework contractor
Show 6 more suppliers
- Hymans Robertson LLPFramework contractor
- Independent Transition Management LtdFramework contractor
- Intellica LtdFramework contractor
- IsioFramework contractor
- MakingGiants LtdFramework contractor
- Mercer LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria