Find a TenderAwardedContract award notice
Published 19 Aug 2025, 14:43 BST

Official UK procurement notice

Advocacy Services · N-Compass for Blackburn With Darwen Borough Council (Aug 2025)

Official notice

Authority: Blackburn With Darwen Borough Council (Local council)

2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableMax 1 lot to bidMax 1 lot per supplier
Published estimate£1,300,000total for 2 lots · £1,560,000 inc. VAT · 1 value update
Submissions closed 31 Dec 2025awarded 20 Feb 2026
Awarded to N-Compass2 awards
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought2 lots · detail below

Published requirement description

Advocacy Services

Lot 1 - All Age Advocacy Provision

Lot 2 - Independent Health Complaints

CPV: Social work and related services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£1,300,000 together) · a supplier may bid for at most 1 and win at most 1 of them · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1All Age Advocacy ProvisionAwardedRenewal 3 yrsSMEVCSEPublished value£1,200,000

Provision of Advocacy Services to All Ages

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £1,200,000 exc. VAT · £1,440,000 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: Option to extend for two additional one year periods, subject to service demand. The contract price will be fixed for the initial three year period with potential uplifts in years four and five subject to budget availability and approval.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    None

  • Technical & professional ability

    None

Lot #2Independent Health ComplaintsAwardedRenewal 3 yrsSMEVCSEPublished value£100,000

Provision of Independent Complaints Advocacy for NHS Complaints

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £100,000 exc. VAT · £120,000 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: Option to extend for two additional one year periods, subject to service demand. The contract price will be fixed for the initial three year period with potential uplifts in years four and five subject to budget availability and approval.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    None

  • Technical & professional ability

    None

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 85%Social value: 15%
Published sub-criteria (2)
  • Method Statements: 85%
  • Social Value: 15%
Published award criteria (2)
  • Method Statements
  • Social Value
Lot distribution rule: Lots may be awarded to the same or different suppliers
Conditions of participation · identical on every lot2
  • Economic & financial standing

    None

  • Technical & professional ability

    None

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
19 Aug 2025, 14:43 BST
Last source update
20 Feb 2026, 14:38 GMT
Award evaluation window
Submission end – 26 Jan 2026
Authority reference
DN787516
FTS notice number
2025/S 000-078456
Latest notice
Contract award notice (UK6)
Classification (CPV)
Social work and related services
Delivery area
North West (UKD41)
Official registry OCID
ocds-h6vhtk-058a9c Find a Tender
Contract terms summary

Invoices to be submitted prior to payment, payment made quarterly.

Review and risk notes
Risks

Key risks/issues

  1. Political Risks

Policy changes: Shifts in government priorities (e.g. funding focus, devolution, or centralisation of advocacy provision) could affect long-term sustainability or service scope.

Local government restructuring: Changes in local authority boundaries or budgets may disrupt commissioning or alter responsibilities.

Stakeholder alignment: Differing agendas between local authorities, NHS bodies, and third-sector partners could create conflicts in service design or funding.

Public sector funding cuts: Political pressure to reduce spending could limit available budgets for advocacy services.

  1. Economic Risks

Budget constraints: Reduced funding for public services can lead to under-procurement, affecting service quality and capacity.

Inflation and cost of living: Rising operational costs (e.g., staffing, travel, training, technology) could make delivery less viable within fixed contracts.

Market instability: If few providers exist, or if smaller charities merge or close, procurement competition and resilience decrease.

Value for money challenges: Balancing quality advocacy with affordability may pressure providers to reduce staff pay or training.

  1. Social Risks

Changing demographics: Growing elderly population, complex needs, and increasing mental health concerns across all ages could drive demand beyond capacity.

Inequalities in access: Risk that certain groups (e.g., people with learning disabilities, children, ethnic minorities, rural residents) might be underserved.

Public awareness: Low awareness of advocacy rights can lead to underuse or inconsistent referrals.

Workforce challenges: Recruiting and retaining skilled advocates, particularly in rural or high-cost areas, may be difficult.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
31 Dec 2025, 12:00 GMT
Clarification deadline
15 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All submissions must be done so via the Chest portal

www.the-chest.org.uk ↗

Timeline

19 Aug 2025 → 1 Apr 2026 · 10 dates
  1. Planning notice published
    19 Aug 2025, 14:43 BST
  2. Market engagement
    26 Aug 2025, 23:59 BST

    Dear Providers,

    Blackburn with Darwen Borough Council is looking to procure for:

    Adults and Children’s Advocacy Services, with scope to create an all-age Advocacy provision.

    You are invited to take part in a face-to-face pre-market engagement event on:

    Monday 8th September 2025 10am – 1pm

    The event location is:

    Town Hall

    Room A

    King William Street

    Blackburn

    BB1 7DT

    The total funding for this programme is:

    £1,180,055 STC (three years plus an additional one + one year)

    If you wish to attend please let us know no later than Tuesday 26th August 2025 by completing the Microsoft Form below:

    forms.office.com/e/Pnqvj60mcy ↗

    Please note that due to space available attendance is limited to two delegates per organisation.

    Kind Regards,

    Contracts and Commissioning Team

  3. Next notice expected385 days ago
    6 Oct 2025, 23:59 BST
  4. Tender notice published329 days ago
    1 Dec 2025, 12:19 GMT
  5. Clarification questions by315 days ago
    15 Dec 2025, 12:00 GMT
  6. Submission deadline299 days ago
    31 Dec 2025, 12:00 GMT
  7. Award decision expected by273 days ago
    26 Jan 2026, 23:59 GMT
  8. Assessment summaries sent249 days ago
    20 Feb 2026
  9. Latest notice published248 days ago
    20 Feb 2026, 14:38 GMT
  10. Contract starts209 days ago
    1 Apr 2026, 00:00 BST

Notice history

9 events · 3 releases on Find a Tender · since 19 Aug 2025
  1. Preliminary market engagement notice published
    19 Aug 2025, 14:43 BST
    UK2
  2. Tender notice published
    1 Dec 2025, 12:19 GMT
    UK4
  3. Published value updated to £1,300,000
    1 Dec 2025, 12:19 GMT
    was £1,180,055
  4. Status changed to active
    1 Dec 2025, 12:19 GMT
  5. Procurement method changed
    1 Dec 2025, 12:19 GMT
  6. Deadline published: 31 Dec 2025, 12:00 GMT
    1 Dec 2025, 12:19 GMT
  7. Contract award notice published
    20 Feb 2026, 14:38 GMT
    UK6
  8. Status changed to complete
    20 Feb 2026, 14:38 GMT
  9. Contract signature expected
    6 Mar 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,300,0002 awards exc. VAT
Bids received 88 from SMEs
Awarded toValueDateStatus
Lot 1 · All Age Advocacy Provision1 award
N-CompassSMELOT 1 -Provision of Advocacy Services to All Ages1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Option to extend for two additional one year periods, subject to service demand. The contract price will be fixed for the initial three year period with potential uplifts in years four and five subject to budget availability and approval£1,200,00020 Feb 2026Awarded
Lot 2 · Independent Health Complaints1 award
N-CompassSMELOT 2- Provision of Independent Complaints Advocacy for NHS Complaints1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Option to extend for two additional one year periods, subject to service demand. The contract price will be fixed for the initial three year period with potential uplifts in years four and five subject to budget availability and approval.£100,00020 Feb 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · All Age Advocacy Provision3final-stage tenders30—
2 · Independent Health Complaints5final-stage tenders50—

Contracting authority & participating public bodies

Blackburn With Darwen Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PYGR-1856-CVXM Town Hall, King WIlliam Street, Blackburn, North West, BB1 7DYContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • N-CompassAwarded supplierGB-PPON: PDTT-2235-MTVL 1 Edward VII Quay Ashton-on-Ribble, Preston, North West, PR2 2YFContact email

Official documents & specifications (12)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure