Agentforce 'Bobbi' · UK public procurement notice

Official notice

Authority: South Yorkshire Mayoral Combined Authority (Local council)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: Yorkshire & Humber (UKE)

Awarded value£128,664published contract · exc. VAT

Awarded 30 Apr 2026no call for competition

Awarded to Insight Direct

What is being bought

Published requirement description

The implementation of "Agentforce Bobbi" Agentic AI, a transformative solution offering autonomous digital agents to provide 24/7 citizen support.

CPV: Industry specific software package · Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: Yorkshire & Humber

48100000 Industry specific software package

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 12 May 2026, 12:05 BST
Last source update: 12 May 2026, 12:05 BST
Authority reference: 0173-2026
FTS notice number: 2026/S 000-043383
Classification (CPV): Industry specific software packageSoftware package and information systems
Delivery area: Yorkshire & Humber (UKE)
Official registry OCID: ocds-h6vhtk-06967f Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £128,6641 contract exc. VAT

Bids received 1

Contracts signed 1latest 30 Apr 2026

Awarded to	Value	Date	Status
Insight Direct	£128,664 †	—	Awarded

Contracts

Contract 043383-2026-1 · Insight Direct
Signed
30 Apr 2026
Value
£128,664
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

South Yorkshire Mayoral Combined Authority

Contracting authorityLocal CouncilRegional or local authorityPublic order and safety 11 Broad Street West, Sheffield, Yorkshire & Humber, S12BQContact name, email

Dispute resolution & review bodies

South Yorkshire PoliceReview body Sheffield

Bidders & participating suppliers

1 commercial party on the notice

Insight Direct (UK) LtdAwarded supplierGB-COH: 02579852 Sheffield, Yorkshire & Humber

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.