Find a TenderAwarded
Published 18 Nov 2024, 14:12 GMT

Official UK procurement notice

Analysis and Recovery Services

Official notice

Authority: East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust (Central government)

Framework agreement10 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£60,000,000total for 10 lots · framework ceiling, not attributable revenue
Submissions closed 18 Dec 2024awarded 17 Mar 2025
Lots 10see the lot list below
Framework period 3 yrsends 31 Mar 2028 · extension options published · starts 1 Apr 2025

What is being bought10 lots · detail below

Published requirement description

The main purpose of this framework is for the provision of retrospective analytical reviews and analysis of core spend and transactions, which can result in the discovery and recovery of overpayments which are presented to suppliers.<br/><br/>These services will provide the following types of services: audits, reviews, staff upskilling, advice, guidance, private and overseas patients’ revenue, income generation, recovery and consultancy through the provision of ongoing services or other support linked to these services and the Lot descriptors.

CPV: Accounting, auditing and fiscal services

How this framework works

From the published notice
Bids received
10 bids received · 19 suppliers appointed
Framework period
3 yrs from 1 Apr 2025

Lots and requirements (10)Procurement structure

10 lots · no lot values published · same evaluation weights on every lot
Lot #1Telecommunications Contract Reviews (Landlines & Mobiles)Cancelled 3 yrs

Providers will need to be able to carry out analysis of: Public Switch Telephone Network (PSTN) Lines, Call plans, Multi-protocol Label Switching (MPLS)/Ethernet, Leased Line Services, Maintenance Charges and Mobile/Voice data.

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #2Multidisciplinary Service Provision, Income Generation & ConsultancyCancelled 3 yrs

Multidisciplinary Service Provision, Income Generation & Consultancy has multiple purposes:<br/>1) To bundle services from multiple Lots a SupplierProvider has been awarded to.<br/>2) To allow for contingency fee services based on future possible savings.<br/>3) Providers may wish to submit offers for more ‘niche’ and or innovative spend reduction and recovery solutions (including any innovative financing arrangements, that underpin the funding of the solution) that can be offered to Contracting Authorities.

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #3Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)Cancelled 3 yrs

Providers will need to be able to carry out analysis of:<br/>- Invoices<br/>- Tariffs<br/>- Distribution Charges<br/>- Transmission Charges<br/>- Metering Charges<br/>- VAT rates<br/>- Climate Levy Changes<br/>- Environmental Costs,<br/>- Capacity Charges<br/>- Data Collection Charges

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #4Water Contract ReviewsCancelled 3 yrs

Providers will need to be able to carry out analysis of:<br/>- Invoices<br/>- Tariffs<br/>- Distribution Charges<br/>- Transmission Charges<br/>- Metering Charges<br/>- VAT rates<br/>- Climate Levy Changes<br/>- Environmental Costs,<br/>- Capacity Charges<br/>- Data Collection Charges

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #5Water Management ServiceCancelled 3 yrs

Providers will need to be able to carry out a full review of a Contracting Authorities current and historic water services with an in-depth review of site water consumption and costs and propose management tools.<br/><br/>Services can include but are not limited to:<br/><br/>- Tariff optimisation<br/>- Review of water supply and disposal models<br/>- Provision of water supply<br/>- Detection of defects and faults withing the system to reduce system failures<br/>- Detection of optimisation opportunities<br/>- Consumption reduction models, i.e., installation of monitors to record, detect and report on daily water flow

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #6Business Rates Review and RevaluationCancelled 3 yrs

Providers will need to be able to carry out analysis of: Property Lease charges, Rental charges, VAT charges as applicable, Insurance Payments & Exemptions, Business Rates and Rates Relief. In the case of Business Rates, reviews are to be undertaken for both the current rateable values and future revaluations The current rateable values are based on the 1 April 2021 valuation, coming into effect 1 April 2023. Future revaluations will take place on a 3-year valuation cycle with the next Valuation List due to start on 1 April 2026.

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #7Value Added Tax (VAT) ReviewsCancelled 3 yrs

Providers will need to be able to carry out in depth reviews of: Input and Output VAT, VAT Rates and Exemption Calculations. Services can include:<br/>- Annual review assurance<br/>- Automation of VAT accounting<br/>- Digital reporting requirements<br/>- General VAT advice<br/>- Helpline services<br/>- HMRC Business Method Approval<br/>- Managing and mitigating VAT risks<br/>- Negotiating with the fiscal authorities through any enquiry or investigation<br/>- Pro-active VAT and savings advice<br/>- Review meetings frequency<br/>- Secondary VAT re-reviews<br/>- Support on business strategy<br/>- Technical VAT support<br/>- VAT Compliance & Savings<br/>- VAT Health Check<br/>- VAT Planning and Consultancy<br/>- VAT Review<br/>- VAT Training workshops

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #8Accounts Payable Transaction ReviewsCancelled 3 yrs

Providers will perform a full review on historic and current data, to include, but not limited to:<br/>- All Accounts Payable activity<br/>- Accounts Payable Contracts<br/>- Purchase Orders<br/>- Identify duplicate payments,<br/>- Over or underpayments,<br/>- Identify discrepancies between contract pricing/rates and invoiced pricing/rates.

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #9Private & Overseas Patients: Income Generation and RecoveryCancelled 3 yrs

This lot requires Providers to carry-out reviews with a Contracting Authority to identify opportunities as well as missed or non-payment of private and overseas patient invoicing, including but not limited to:<br/>- Offering guidance on coding and consumable charging, including forgotten or missed chargeable items, as well as undervalued and underpriced goods and services.<br/>- Performing a full review and data validation process on historic and current Private & Overseas data to identify any retrospective charging relating to treatment or procedures carried out by a Contracting Authority.<br/>- Supporting trust staff by identifying possible gaps in data/coding, charging knowledge and practice, to support future invoicing for these services.<br/>- Liaising with insurance companies and other organisations to ensure maximisation of recoveries or missed revenue through historical charging schedules and value reviews.<br/>- Identification of chargeable patients and cost recovery activities.

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed
Lot #10General Contract ComplianceCancelled 3 yrs

This lot requires Providers to carry out assignment reviews on a Contracting Authority’s contracts, data, or other related information, focusing on price and contractual terms. The scope is any area of procurement, expense or income that is not covered by lots 1-8. Examples include but are not limited to: In-Contract Cost Recovery , Payroll, Workforce, Software Licences, ABI/Levy Payment Schemes, Pharmacy, Food purchase, Purchasing Cards, Bank Charges, Car Park Revenue, Advertising, Difficult Debt Collection, Concessions and Payment Schemes or Equivalent.

Contract period: 1 Apr 2025 – 31 Mar 2028 (3 yrs)
Delivery: UK
Extensions: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 10 lots
Quality: 60%Price: 40%
Published sub-criteria (3)
  • Technical: 50%
  • SSV: 10%
  • price: 40%
Published award criteria (3)
  • Technical: 50
  • SSV: 10
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Analysis and Recovery Services” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
18 Nov 2024, 14:12 GMT
Last source update
25 Mar 2025, 10:44 GMT
Award evaluation window
18 Nov 2024 – …
FTS notice number
2025/S 000-011058
Classification (CPV)
Accounting, auditing and fiscal services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04b757 Find a Tender

Publisher note: Core lot titles for the Framework include:<br/><br/>Lot 1 Telecommunications Contract Reviews (Landlines & Mobiles)<br/>Lot 2 Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)<br/>Lot 3 Water Contract Reviews<br/>Lot 4 Water Management Service<br/>Lot 5 Business Rates Review and Revaluation<br/>Lot 6 Value Added Tax (VAT) Reviews<br/>Lot 7 Accounts Payable Transaction Reviews<br/>Lot 8 Private & Overseas Patients: Income Generation and Recovery<br/>Lot 9 General Contract Compliance<br/>Lot 10 Multidisciplinary Service Provision, Income Generation & Consultancy.<br/><br/>The Framework is live from 1st April 2025 for 3-years (till 31st March 2028). There is 1 x 12 month optional extension.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Appointment period ends
18 Dec 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
18 Nov 2024, 16:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Nov 2024 → 31 Mar 2028 · 5 dates
  1. Bids opened
    18 Nov 2024, 16:00 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    18 Dec 2024, 12:00 GMT
  3. Notice published
    25 Mar 2025, 10:44 GMT
  4. Contract starts
    1 Apr 2025, 00:00 BST
  5. Today
    26 Oct 2026
  6. Bids must remain valid until
    31 Mar 2028, 23:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    25 Mar 2025, 10:44 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 19admitted to the panel · see the list ↓
Bids received 105 from SMEs
Contracts signed 20latest 17 Mar 2025

47 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Telecommunications Contract Reviews (Landlines & Mobiles)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Water Contract Reviews

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Water Contract Reviews

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Water Management Service

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Telecommunications Contract Reviews (Landlines & Mobiles)

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Water Management Service

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Water Management Service

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Water Management Service

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Business Rates Review and Revaluation

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Value Added Tax (VAT) Reviews

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Value Added Tax (VAT) Reviews

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Value Added Tax (VAT) Reviews

    Signed
    17 Mar 2025
    Value
    —
    Status
    active
  • Value Added Tax (VAT) Reviews

    Signed
    17 Mar 2025
    Value
    —
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
10bids · 10 electronic5—£60,000,000 – £60,000,000

Contracting authority & participating public bodies

East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Victoria House, Camlife, Cambridge Road, Fulbourn, East of England, CB21 5XAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Framework contractors & participating bidders

19 commercial parties on the notice
Show 9 more suppliers
  • J.S Held UK LimitedFramework contractor 18 St. Swithins Lane, Second Floor, London, United Kingdom, UK, EC4N 8AD
  • KPMG LLP*Framework contractor 15 Canada Square, London, UK, E14 5GL
  • Liaison Financial Services LtdFramework contractor Estate House, Evesham Street, Redditch, Worcester, UK, B97 4HP
  • MandC Energy Group LtdFramework contractor Schneider Electric, Stafford Park 5, Telford, England, UK, TF3 3BL
  • NHS Shared Business ServicesFramework contractor Three, Cherry Trees Lane, Hemel Hempstead, Hertfordshire, UK, HP2 7AH
  • PCMGFramework contractor Calder House, St Georges Park, Kirkham, Lancashire, United Kingdom, UK, PR4 2DZ
  • RSM UK Consulting LLP MAINFramework contractor ​6th floor, 25 Farringdon Street, London, UK, EC4A 4AB
  • Rockford Associates LimitedFramework contractor Aston Court, Kingsmead Business Park, High Wycombe Bucks, UK, HP11 1LA
  • Twice2muchFramework contractor Unit 7 Winnersh Fields, Gazelle Close, Winnersh Berkshire, UK, RG41 5QS

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria