Find a TenderClosed
Published 16 Nov 2022, 09:35 GMT

Official UK procurement notice

ArtsXchange_and_Mikardo High School_ICT_Tender_2022 · UK public procurement notice

Official notice

Authority: Procurement for Schools Ltd (Education)

ServicesOpen procedureAccelerated
Budget not disclosedValue not published
Submissions closed 30 Nov 2022
Contract term 4 yrsends 31 Dec 2026 · extension options published · starts 1 Jan 2023

What is being bought

Published requirement description

This tender opportunity is to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust.

Helpdesk Support & Ticket System

Provide the T4 Education Settings (London) with full access to a helpdesk for support requests. This will allow for the logging of support tickets plus escalation of support requests. Any subsequent request or follow up is allocated to the appropriate ticket ensuring a continuous string of information. Open and closed tickets can be checked and reported on as required to ensure that service levels are being adhered to the T4 Education Settings (London) can log critical issues for immediate attention (such as network failure, server failure, wireless failure) which will trigger support escalation for emergency response.

Please view full Spec within the tender pack.

Contact Mike Newell (Managing Director at Procurement for schools) for further information regarding this tender at mnewell@procurementforschools.com

CPV: Computer network services · Computer support and consultancy services · Computer support services · Technical computer support services

The lotProcurement structure

single lot · no lot value published
Lot #1Renewal 4 yrs
Contract period: 1 Jan 2023 – 31 Dec 2026 (4 yrs)
Delivery: London · Islington borough of London
Extensions: 2 year extension (1+1) options available.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Method Statement: 50%
  • Price: 50%
Published award criteria (2)
  • Method Statement: 50
  • Price: 50
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Nov 2022, 09:35 GMT
Last source update
16 Nov 2022, 09:35 GMT
Award evaluation window
30 Nov 2022 – …
FTS notice number
2022/S 000-032459
Accelerated

The academy has no extension options to use within their existing contract and there is not enough time for an 'open' standard tender procedure.

Classification (CPV)
Computer network servicesComputer support and consultancy servicesComputer support servicesTechnical computer support services
Delivery area
London (UKI43)
Official registry OCID
ocds-h6vhtk-0384d3 Find a Tender

Publisher note: (MT Ref:227987)

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
30 Nov 2022, 17:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
30 Nov 2022, 17:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Nov 2022 → 1 Jan 2023 · 4 dates
  1. Notice published
    16 Nov 2022, 09:35 GMT
  2. Submission deadline
    30 Nov 2022, 17:00 GMT
  3. Bids opened
    30 Nov 2022, 17:00 GMT
  4. Contract starts
    1 Jan 2023

Contracting authority & participating public bodies

Procurement for Schools Ltd

Contracting authorityEducationRegional or local authorityEducation 63 Grimthorpe House, Agdon Street, London (Greater), UK, EC1V 0BPContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.