Find a TenderAwardedContract details notice
Published 10 Oct 2025, 08:24 BST

Official UK procurement notice

AT1453 Community Carers Support Service

Official notice

Authority: Luton Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£713,215≈ £238k / year · £855,858 inc. VAT · 1 value update
Submissions closed 15 Dec 2025awarded 2 Feb 2026
Awarded to Carers In Bedfordshire
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

To provide a face to face service for carers within the community.

The service will deliver high-quality information, advice, navigation and emotional support for unpaid carers aged 18+.

To strengthen early identification and resilience, supporting both physical and mental wellbeing.

  • The authority expects to re-tender this requirement around 1 Oct 2030, 23:59 BST.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£713,215
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £713,215 exc. VAT · £855,858 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: Any services which are directly related to the service specification or to enhance the well-being of the end users may be included within the procurement. · 24 Month extension if performance is good, specification is met and funding is available.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents for further information.

    You will be required to have an annual turnover of at least £300,000 to meet the Conditions of Participation.

    Acceptance of the Contract Terms and Conditions as provided. (Contract Terms and Conditions will be uploaded to the portal week beginning 17 November 2025.)

  • Technical & professional ability

    Relevant experience by providing up to three contracts of providing services as described in the Specification.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 25%Social value: 20%
Published award criteria (3)
  • Quality
  • Price
  • Social Value: Social Value over and above the Specification.
Conditions of participation2
  • Economic & financial standing

    See tender documents for further information.

    You will be required to have an annual turnover of at least £300,000 to meet the Conditions of Participation.

    Acceptance of the Contract Terms and Conditions as provided. (Contract Terms and Conditions will be uploaded to the portal week beginning 17 November 2025.)

  • Technical & professional ability

    Relevant experience by providing up to three contracts of providing services as described in the Specification.

What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Oct 2030
First published
10 Oct 2025, 08:24 BST
Last source update
16 Mar 2026, 13:45 GMT
Award evaluation window
Submission end – 3 Feb 2026
Authority reference
DN793315
FTS notice number
2025/S 000-073614
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH21)
Official registry OCID
ocds-h6vhtk-05ac3f Find a Tender
Contract terms summary

See contract. (Please note the contract will be uploaded to the portal week beginning 17 November 2025.)

Review and risk notes
Risks

Funding availability.

Needs of the end user.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
15 Dec 2025, 12:00 GMT
Clarification deadline
10 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders to be submitted via the ProContract (Proactis) e-tendering portal at link below;

procontract.due-north.com ↗

Timeline

10 Oct 2025 → 1 Apr 2026 · 11 dates
  1. Planning notice published383 days ago
    10 Oct 2025, 08:24 BST
  2. Market engagement370 days ago
    22 Oct 2025, 23:59 BST

    Meet the Buyer to take place on 22 October 2025 @ 10am via Microsoft Teams. Please request an invite via email to Caroline.sturman@luton.gov.uk stating your name, organisation, job role and email address for invite to be sent to.

  3. Next notice expected358 days ago
    3 Nov 2025, 23:59 GMT
  4. Tender notice published348 days ago
    13 Nov 2025, 15:02 GMT
  5. Clarification questions by322 days ago
    10 Dec 2025, 12:00 GMT
  6. Submission deadline317 days ago
    15 Dec 2025, 12:00 GMT
  7. Assessment summaries sent268 days ago
    2 Feb 2026
  8. Award decision expected by266 days ago
    3 Feb 2026, 23:59 GMT
  9. Standstill ends258 days ago
    11 Feb 2026, 23:59 GMT
  10. Latest notice published225 days ago
    16 Mar 2026, 13:45 GMT
  11. Contract starts210 days ago
    1 Apr 2026, 00:00 BST

Notice history

10 events · 4 releases on Find a Tender · since 10 Oct 2025
  1. Preliminary market engagement notice published
    10 Oct 2025, 08:24 BST
    UK2
  2. Tender notice published
    13 Nov 2025, 15:02 GMT
    UK4
  3. Published value updated to £713,215
    13 Nov 2025, 15:02 GMT
    was £570,562
  4. Status changed to active
    13 Nov 2025, 15:02 GMT
  5. Procurement method changed
    13 Nov 2025, 15:02 GMT
  6. Deadline published: 15 Dec 2025, 12:00 GMT
    13 Nov 2025, 15:02 GMT
  7. Contract award notice published
    2 Feb 2026, 17:18 GMT
    UK6
  8. Status changed to complete
    2 Feb 2026, 17:18 GMT
  9. Contract signature expected
    25 Feb 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    16 Mar 2026, 13:45 GMT
    UK7
Routine re-releases (4)
  • 2025-10: 1 release · 10 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £713,2151 award exc. VAT
Bids received 1515 from SMEs
Contracts signed 1latest 11 Mar 2026
Awarded toValueDateStatus
Carers In BedfordshireSME1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: 24 Month extension if performance is good, specification is met and funding is available and business need still exists. · Options: Any services which are directly related to the service specification or to enhance and support the wellbeing of the end users may be included within the procurement.£713,2152 Feb 2026Awarded

Contracts

  • AT1453 Community Carers Support Service · Carers In BedfordshireSME

    Signed
    11 Mar 2026
    Value
    £713,215
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    24 Month extension if performance is good, specification is met and funding is available and business need still exists.
    Options
    The right to additional purchases while the contract is valid. Any services which are directly related to the service specification or to enhance and support the wellbeing of the end users may be included within the procurement.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
15final-stage tenders150—

Contracting authority & participating public bodies

Luton Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWCV-4283-GVPW Town Hall, Luton, East of England, LU1 2BQContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • CARERS IN BEDFORDSHIREAwarded supplierGB-PPON: PMTH-7171-PWVJ MANTON LANE, BEDFORD, East of England, MK41 7PHContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure