Find a TenderAwardedContract details notice

Published 16 Mar 2026, 13:11 GMT

Official UK procurement notice

Audience Testing - General Admission Online Ticketing

Authority: Science Museum Group (Central government)

ServicesBelow threshold - open competitionBelow threshold

Sectors: IT Services & Software (72)Research & Development (R&D) (73)Recreational, cultural and sporting services (92) Delivery: Delivery location not published

Published estimate£10,000£12,000 inc. VAT

Submissions closed 7 Apr 2026awarded 20 Apr 2026

Awarded to One Further Limited

Contract term 5 moends 31 Aug 2026 · starts 13 Apr 2026

What is being bought

Published requirement description

As part of the General Admission Online Ticketing Project, the Science Museum Group (SMG) will be updating the way general visitors book tickets across our museum website. As part of this, SMG wishes to appoint a Supplier to test an early version of the refreshed online booking journey with target audiences. By gathering feedback from our target audiences during the development process we want to identify and address any potential useability issues before our July 2026 launch date and beyond.

CPV: Data services · Museum services · Research and development consultancy services · Research services

The lotProcurement structure

single lot · value published

Lot #1Awarded 5 moPublished value£10,000

Contract period: 13 Apr 2026 – 31 Aug 2026 (5 mo)Value: £10,000 exc. VAT · £12,000 inc. VAT

72300000 Data services 73110000 Research services 73200000 Research and development consultancy services 92521000 Museum services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Lot awarding rule: Please see the ITQ for the specific award criteria for this opportunity.

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - open competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Below threshold
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 16 Mar 2026, 13:11 GMT
Last source update: 21 Apr 2026, 10:58 BST
Authority reference: SCM4030M
FTS notice number: 2026/S 000-023492
Latest notice: Contract details notice (UK7)
Classification (CPV): Data servicesMuseum servicesResearch and development consultancy servicesResearch services
Delivery area: Not published
Official registry OCID: ocds-h6vhtk-066b02 Find a Tender

How it was run

Official notice

Run through: In-tend · Who buys & how to bid on In-tend

Supplier login requiredElectronic submission allowed

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Submission deadline: 7 Apr 2026, 17:00 BST
Clarification deadline: 1 Apr 2026, 17:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed

Detailed submission instructions & authority contactsFrom official release

Your quotation should be submitted via the In-Tend portal at in-tendhost.co.uk/sciencemuseumgroup/a… ↗

Timeline

16 Mar 2026 → 21 Apr 2026 · 5 dates

Tender notice published224 days ago
16 Mar 2026, 13:11 GMT
Clarification questions by208 days ago
1 Apr 2026, 17:00 BST
Submission deadline202 days ago
7 Apr 2026, 17:00 BST
Contract starts197 days ago
13 Apr 2026, 00:00 BST
Latest notice published189 days ago
21 Apr 2026, 10:58 BST

Notice history

6 events · 4 releases on Find a Tender · since 16 Mar 2026

Tender notice published
16 Mar 2026, 13:11 GMT
UK4
Tender notice published
16 Mar 2026, 17:45 GMT
UK4
Tender notice published
1 Apr 2026, 12:24 BST
UK4
Deadline moved to 7 Apr 2026, 17:00 BST
1 Apr 2026, 12:24 BST
+1 days · was 6 Apr 2026, 17:00 BST
Contract details notice published
21 Apr 2026, 10:58 BST
UK7
Status changed to complete
21 Apr 2026, 10:58 BST

Routine re-releases (4)

2026-03: 1 release · 16 Mar 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £10,0001 contract exc. VAT

Contracts signed 1latest 20 Apr 2026

Awarded to	Value	Date	Status
One Further Limited	£10,000 †	—	Awarded

Contracts

Contract 1 · One Further Limited
Signed
20 Apr 2026
Value
£10,000
Period
20 Apr 2026 – 30 Jun 2026
Status
active

Contracting authority & participating public bodies

Science Museum Group

Contracting authorityPublic authority - central government GB-PPON: PDTR-3338-MNPG The Science Museum, London, London, SW7 2DDContact name, email

Bidders & participating suppliers

1 commercial party on the notice

One Further LimitedAwarded supplierGB-COH: 09038406 112 London Road, Knebworth, East of England, SG3 6HBContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender21 Apr 2026, 10:58 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender1 Apr 2026, 12:24 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender16 Mar 2026, 17:45 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender16 Mar 2026, 13:11 GMT