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Published 20 Mar 2025, 15:25 GMT

Official UK procurement notice

Automated Transcription Solution · UK public procurement notice

Official notice

Authority: The Police & Crime Commissioner for Sussex (Police & fire)

ServicesCompetitive flexible procedureAbove threshold
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Delivery location not published
Published estimate£100,000≈ £50k / year · £120,000 inc. VAT
Submissions closed 25 Jul 2025
Next notice expected 22 May 2025
Contract term 2 yrsends 8 Sept 2027 · up to 7 Sept 2030 with extensions · starts 9 Sept 2025

What is being bought

Published requirement description

Police forces routinely conduct audio and video-recorded interviews that require transcription for investigative, evidential, and reporting purposes. Currently, transcription processes involve significant manual effort, which is both time-consuming and resource intensive. The purpose of this procurement is to acquire an advanced transcription solution that enhances efficiency while maintaining very high accuracy and compliance with UK policing standards for both Surrey and Sussex Police.

  • How the procedure runs: This will be a 2 stage competitive flexible procedure: Stage 1: Paper Submissions - Tenderers will be asked to confirm compliance with a series of must, should and could criteria to which a quantitative score will be issued, they will also be asked to provide pricing information based on information provided within the Invitation to Tender, and may be asked to respond to a series of qualitative questions for which suppliers will be scored on a 0-5 basis with written feedback also provided. Stag 2: Demonstration and Testing phase: The top scoring tenderers from stage 1, will be asked to provide a demonstration of their solution. The Authority will then test this solution over a period of up to one month against criteria which will be provided within the invitation to tender. Solutions in stage 2 will again receive both a quantitative numerical score and qualitative feedback as to the justification for that score. The supplier with the highest technical score from stage 2 and pricing score from stage 1 combined will be awarded the contract.

CPV: Administration software package · Communication and multimedia software package · Communication software development services · Communication software package · Compliance software package · Data entry services · Foreign language translation software package · IT services: consulting, software development, Internet and support · IT software package · Industry specific software package · Software package and information systems · Software package suites · +2 more

The lotProcurement structure

single lot · value published
Lot #1Renewal 2 yrsPublished value£100,000
Contract period: 9 Sept 2025 – 8 Sept 2027 (2 yrs) · up to 7 Sept 2030 with extensionsValue: £100,000 exc. VAT · £120,000 inc. VAT
Extensions: 5 x 1 year extension options

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Price: 25% Technical: 32.5% Quality 32.5% Social Value 10%

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Mar 2025, 15:25 GMT
Last source update
18 Jun 2025, 13:29 BST
Award evaluation window
Submission end – 16 Aug 2025
Authority reference
JPS1754
FTS notice number
2025/S 000-033284
Latest notice
Tender notice (UK4)
Classification (CPV)
Administration software packageCommunication and multimedia software packageCommunication software development servicesCommunication software packageCompliance software packageData entry servicesForeign language translation software packageIT services: consulting, software development, Internet and supportIT software packageIndustry specific software package
+4 moreSoftware package and information systemsSoftware package suites
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-04efe1 Find a Tender
Contract terms summary

30 days upon receipt of valid include unless invoice is reasonably disputed in writing.

How it runs

This will be a 2 stage competitive flexible procedure:

Stage 1: Paper Submissions - Tenderers will be asked to confirm compliance with a series of must, should and could criteria to which a quantitative score will be issued, they will also be asked to provide pricing information based on information provided within the Invitation to Tender, and may be asked to respond to a series of qualitative questions for which suppliers will be scored on a 0-5 basis with written feedback also provided.

Stag 2: Demonstration and Testing phase: The top scoring tenderers from stage 1, will be asked to provide a demonstration of their solution. The Authority will then test this solution over a period of up to one month against criteria which will be provided within the invitation to tender. Solutions in stage 2 will again receive both a quantitative numerical score and qualitative feedback as to the justification for that score.

The supplier with the highest technical score from stage 2 and pricing score from stage 1 combined will be awarded the contract.

Review and risk notes
Risks

Requirement to increase or decrease the number of hours required for transcription as demand in the Authority changes.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
25 Jul 2025, 13:00 BST
Clarification deadline
11 Jul 2025, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Mar 2025 → 9 Sept 2025 · 7 dates
  1. Planning notice published
    20 Mar 2025, 15:25 GMT
  2. Next notice expected
    22 May 2025, 00:59 BST
  3. Tender notice published
    18 Jun 2025, 13:29 BST
  4. Clarification questions by
    11 Jul 2025, 13:00 BST
  5. Submission deadline
    25 Jul 2025, 13:00 BST
  6. Award decision expected by
    16 Aug 2025, 00:59 BST
  7. Contract starts
    9 Sept 2025

Notice history

4 events · 2 releases on Find a Tender · since 20 Mar 2025
  1. Planned procurement notice published
    20 Mar 2025, 15:25 GMT
    UK3
  2. Tender notice published
    18 Jun 2025, 13:29 BST
    UK4
  3. Status changed to active
    18 Jun 2025, 13:29 BST
  4. Deadline moved to 25 Jul 2025, 13:00 BST
    18 Jun 2025, 13:29 BST
    +15 days · was 10 Jul 2025, 13:00 BST

Contracting authority & participating public bodies

The Police & Crime Commissioner for Sussex

Contracting authorityPublic authority - sub-central government GB-PPON: PPLN-2959-YWYQ Sackville House, Brooks Close, Lewes, South East, BN7 2FZContact name, email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender