Find a TenderAwarded
Published 28 Sept 2023, 13:52 BST

Official UK procurement notice

Award of an Electronic Rostering and Monitoring solution for Flintshire County Council’s Domiciliary Care Services

Official notice

Authority: Flintshire County Council (Local council)

ServicesOpen procedure
Awarded value£93,750published contract · exc. VAT
Submissions closed 30 Oct 2023awarded 18 Jul 2024
Awarded to OneTouch Health

What is being bought

Published requirement description

The aim of the project was to procure, configure and implement a new social care rostering and monitoring solution to support our in-house domiciliary care services. The new system will cover the rostering of all care packages within our community and extra care teams as well as providing a monitoring service to provide live transmission of data to confirm calls have been completed, support health and safety of lone workers, and to provide the facility to exchange information within the service between care coordinators and the care team in a timely manner.

The domiciliary care service supports a variety of care packages:

-Short term reablement and assessment,

-Living well – our dementia support service

-Long term care packages

This contract has now been awarded.

  • Recurrence: The initial contract is for a 5 year period with the option to extend on an annual basis to a maximum contract duration of 20 years. At present, we are unsure when further notices will be published.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: Wales · Flintshire
Extensions: The contract will be for an initial period of 60 months with the option to extend on an annual basis up to a maximum period of 20 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (8)
  • Migration of data and quality: 3.5%
  • Functionality: 35%
  • Reports: 7%
  • Audit: 7%
  • Access, Security & Consent: 7%
  • Support: 7%
  • Contract Management: 3.5%
  • price: 30%
Published award criteria (8)
  • Migration of data and quality: 3.5%
  • Functionality: 35%
  • Reports: 7%
  • Audit: 7%
  • Access, Security & Consent: 7%
  • Support: 7%
  • Contract Management: 3.5%
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · The initial contract is for a 5 year period with the option to extend on an annual basis to a maximum contract duration of 20 years. At present, we are unsure when further notices will be published.

First published
28 Sept 2023, 13:52 BST
Last source update
3 Dec 2024, 10:26 GMT
Award evaluation window
30 Oct 2023 – …
FTS notice number
2024/S 000-038860
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
Wales (UKL23)
Official registry OCID
ocds-h6vhtk-04060f Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As per the procurement documentation.

Publisher note: (WA Ref:146473)

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN, CY
Access & registration note: Free · short registration with manual review; public opportunity list

Tender documents are also served through a separate tool: https://supplierlive.proactisp2p.com/Account/Login ↗

Submission deadline
30 Oct 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bid validity
120 days from the deadline
Bids opened
30 Oct 2023, 13:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Oct 2023 → 3 Dec 2024 · 3 dates
  1. Submission deadline
    30 Oct 2023, 12:00 GMT
  2. Bids opened
    30 Oct 2023, 13:00 GMT
  3. Notice published
    3 Dec 2024, 10:26 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Dec 2024, 10:26 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £93,7501 contract exc. VAT
Bids received 4
Contracts signed 1latest 18 Jul 2024
Awarded toValueDateStatus
OneTouch Health£93,750 †—Awarded

Contracts

  • Contract 038860-2024-1 · OneTouch Health

    Signed
    18 Jul 2024
    Value
    £93,750
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic0——

Contracting authority & participating public bodies

Flintshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Mold, Flintshire, Wales, CH7 6NAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • OneTouch HealthAwarded supplier Unit 9, Howley Square, Oranmore, IE042, H91XDC2

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria