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Published 23 Jul 2021, 09:15 BST

Official UK procurement notice

Branded Experience Strategy Partner

Official notice

Authority: Ordnance Survey Limited (Public body)

ServicesOpen procedure
Sectors: Business Services & Consultancy (79) Delivery: UK
Published estimate£285,000exc. VAT
Submissions closed 23 Aug 2021

What is being bought

Published requirement description

OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes.

We require a partner who can benchmark and measure our CX maturity, help develop the vision and maturity pathway and who can be creative and fully understand the OS vision, strategy, and brand purpose to co create our customer experience.

CPV: Business and management consultancy and related services

The lotProcurement structure

single lot · value published
Lot #1RenewalPublished value£285,000
Delivery: UK · UNITED KINGDOM
Extensions: The contract is for 1 year with the option to extend by a further 2 x 1 year periods.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
23 Jul 2021, 09:15 BST
Last source update
23 Jul 2021, 09:15 BST
Award evaluation window
23 Aug 2021 – …
Authority reference
BS2207.2021
FTS notice number
2021/S 000-017443
Classification (CPV)
Business and management consultancy and related services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02cb91 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Business-and-management-consultancy-and-related-services./6H49956TZ8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6H49956TZ8 GO Reference: GO-2021723-PRO-18617952

How it was run

Official notice
Submission deadline
23 Aug 2021, 17:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
23 Aug 2021, 17:00 BST

Timeline

23 Jul 2021 → 30 Sept 2021 · 4 dates
  1. Notice published
    23 Jul 2021, 09:15 BST
  2. Submission deadline
    23 Aug 2021, 17:00 BST
  3. Bids opened
    23 Aug 2021, 17:00 BST
  4. Bids must remain valid until
    30 Sept 2021, 23:59 BST

Contracting authority & participating public bodies

Ordnance Survey Ltd

Contracting authorityPublic bodyBody governed by public lawGeospatial Adanac Drive, Southampton, South East, SO16 0ASContact name, email, phone Published organisation website ↗

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria