Official UK procurement notice
British Sign Language Customer Information Service
Authority: Rail Delivery Group (Public body)
What is being bought
Published requirement descriptionRDG is looking to secure a supplier to deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation that the system's users can display on their digital channels, in station screens, and onboard screens.
RDG is looking to put in place a contract for 1 year, with the intention of extending the contract for a further 2 years (1+1) upon funding confirmation. The contract value for this tender covers both the Capex and Opex amounts.
RDG is aiming to have the solution in place for implementation on the National Rail Enquiries channels by the 30th September 2027; however, bidders must indicate whether this timeline is suitable in their responses. The contract end will be dictated by project go-live date, therefore the date indicated in this Tender notification is subject to change.
- How the procedure runs: This tender is being conducted using a competitive flexible procedure and will comprise the following stages: • Conditions of Participation • Written Tender Response, comprising the Specific Considerations Proposal and responses to the questions • Best and Final Offer
CPV: Support services for railway transport
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£1,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- MOSCOW Functional Requirements: 20%
- MOSCOW Non Functional Requirements: 15%
- Functional Questions: 25%
- Non Functional Questions: 10%
- Pricing: 30%
Published award criteria (5)
- Pricing: Split as per: • CAPEX 40% • OPEX 60%
- MOSCOW Functional Requirements
- MOSCOW Non Functional Requirements
- Functional Questions: Covering the following sections: • Experience • BSL Questionnaire • Technical
- Non Functional Questions: Covering the following sections: • Service Delivery and Process • Service Assurance • Project Delivery and Implementation • Hosting and Maintenance • Information Security and Business Continuity
No conditions of participation were published on the notice; check the tender documents.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £1,329,690 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Rail Delivery Group buys Support services for land transport (CPV 6371), and who usually turns up
Rail Delivery Group’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Support services for land transport (CPV 6371) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London (authority’s region).
A local branch does not count if the registered address is elsewhere.
No winner locations published for this authority. Local means a registered address in the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 77 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid20% / 17%
2–340% / 67%
4–620% / 17%
7+20% / 0%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate50%
Within ±2%50%
Above estimate0%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 6371Published estimate£1.0m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid18%
2–345%
4–628%
7+9%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 7 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£890k–£968k
Estimate£1.0m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| DB Cargo (UK) LtdWorked for this buyer | Visual Disruption Mapsruns to Sept 2028 | — | £1.0m | Similar wording and category |
| Fabrik Design and Communications LimitedWorked for this buyer | Days Out Guideruns to Mar 2028 | — | £850k | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £170m25 awards in 36m · last 2 months ago | 5 live · £30m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=5 | |
| £179m7 awards in 36m · last 3 months ago | 1 live · £2.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 | |
Clear Channel UK LtdLarge | £149m22 awards in 36m · last 5 months ago | 11 live · £144m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=8 |
| £2.0m5 awards in 36m · last 2 months ago | 2 live · £861k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 11% above n=1 | |
| £4.6m3 awards in 36m · last 4 months ago | 1 live · £31m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Oct 2026, 15:42 BST
- Last source update
- 16 Oct 2026, 15:42 BST
- Award evaluation window
- Submission end – 15 Mar 2027
- FTS notice number
2026/S 000-098107- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0789e8Find a Tender
- How it runs
This tender is being conducted using a competitive flexible procedure and will comprise the following stages:
- Conditions of Participation
- Written Tender Response, comprising the Specific Considerations Proposal and responses to the questions
- Best and Final Offer
How to participate & submission route
Official notice Submit via Jaggaer- Requests to participate (first stage)
- —
- Tender submission deadline
- 8 Dec 2026, 12:00 GMT
- Clarification deadline
- —
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Documentation available on registration via
raildeliverygroup.tlb.app.jaggaer.com/go/44935218019D0BECF7AF ↗
Timeline
16 Oct 2026 → 1 Apr 2027 · 4 dates- Tender notice published11 days ago16 Oct 2026, 15:42 BST
- Today27 Oct 2026
- Submission deadlinein 41 days8 Dec 2026, 12:00 GMT
- Award decision expected byin 139 days15 Mar 2027, 23:59 GMT
- Contract startsin 155 days1 Apr 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published16 Oct 2026, 15:42 BSTUK4
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender