Find a TenderClosed
Published 13 Nov 2023, 09:09 GMT

Official UK procurement notice

Campus West CRM Ticketing System

Official notice

Authority: Welwyn Hatfield Borough Council (Local council)

ServicesOpen procedure
Published estimate£240,000≈ £80k / year
Submissions closed 15 Dec 2023
Contract term 3 yrsends 30 Jun 2027 · extension options published · starts 1 Jul 2024

What is being bought

Published requirement description

Campus West is a unique entertainment and leisure facility in Welwyn Garden City, owned and managed by Welwyn Hatfield Borough Council (the Council). It offers a three-screen independent cinema which accounts for the venue’s bulk of its income – with the Event Cinema offering contributing a significant proportion. The screens also double as spaces for private hire and conferencing activities, while its largest space is a flexible cinema/theatre which every year play host to its hugely popular in-house produced panto. Campus West also houses a soft play centre as well as the only purpose-built roller-skating rink in Hertfordshire. This multi-purpose space, well known as Roller City, is used weekly for Keep Fit, Line Dancing and Zumba classes. To complete this rich mix of diverse and fun filled activities and services, the venue runs a café which caters and provides food and beverage for all ages.50 years after it opened its doors, pre-pandemic, it sold more than £2.4 million tickets t

CPV: Event services · Industry specific software package

The lotProcurement structure

single lot · value published
Lot #1The Council is seeking a suitably experienced supplier to provide a ticketing CRM solutionRenewal 3 yrsPublished value£240,000
Contract period: 1 Jul 2024 – 30 Jun 2027 (3 yrs)
Delivery: East of England
Extensions: Optional one year extension availableVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    As detailed in the tender documents

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
13 Nov 2023, 09:09 GMT
Last source update
13 Nov 2023, 09:09 GMT
Award evaluation window
15 Dec 2023 – …
Authority reference
C1059
FTS notice number
2023/S 000-033386
Classification (CPV)
Event servicesIndustry specific software package
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-041796 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
15 Dec 2023, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
15 Dec 2023, 12:15 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Nov 2023 → 1 Jul 2024 · 4 dates
  1. Notice published
    13 Nov 2023, 09:09 GMT
  2. Submission deadline
    15 Dec 2023, 12:00 GMT
  3. Bids opened
    15 Dec 2023, 12:15 GMT
  4. Contract starts
    1 Jul 2024, 00:00 BST

Contracting authority & participating public bodies

Welwyn Hatfield Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services The Campus, Welwyn Garden City, East of England, AL8 6AEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Institute of ArbitratorsReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria