Official UK procurement notice
Capita One Revenues and Benefits Software as a Service - KCS Y20023 only
Authority: Reading Borough Council (Local council)
What is being bought
Published requirement descriptionSoftware as a Service (SaaS) solution directly with the application supplier. This is for the provision of a Revenue & Benefits fully managed software service which is required within Residents Services. The proposed enhanced solution will deliver benefits to help drive automation and support the overall Resident Experience and Access Programme (REAP).
SaaS solution for Revenues and Benefits. A fully hosted, integrated software solution, helping to create secure, easy-to-use, self-service options for customers, and changing how data is captured and managed. Hosted on Capita's One Cloud.
CPV: Social services
The lotProcurement structure
single lot · no lot value publishedLot #1The system provides a number of core modules and products to collect relevant data…Awarded
The system provides a number of core modules and products to collect relevant data including:
Housing Benefit (rent rebates, rent allowance and discretionary housing payments)
Council Tax
Council Tax Reduction Schemes
Non-Domestic Rates (Business Rates)
Payments (Creditors)
Debt Management (Overpayments)
The Council's current software (inc this future solution) solution enables the following:
Bill, Collect and Recover Council Tax and Business Rates (including Business Improvement Districts Administration),
Processing of Housing Benefits,
Processing of Educational Benefits,
Award of Council Tax Support and Recovery of Housing Benefits Overpayments.
Functionality to complete statutory returns to Central Government.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 11 Jul 2024, 09:07 BST
- Last source update
- 11 Jul 2024, 09:07 BST
- FTS notice number
2024/S 000-021183- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-047c7fFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
Based on Reg 33 of The Public Contracts Regulations 2015. The buying process of the KCS framework was followed to award the contract.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Capita Business Services Ltd | £2,305,845 † | — | Awarded |
Contracts
Contract 021183-2024-1 · Capita Business Services Ltd
- Signed
- 1 Apr 2024
- Value
- £2,305,845
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of Justice of England and WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- Capita Business Services LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.