Find a TenderAwarded
Published 6 Jun 2025, 14:09 BST

Official UK procurement notice

Care and Support Services Flexible Framework Agreement NEW ENTRANTS

Official notice

Authority: Scotland Excel·Consortium: 2 public authorities

Framework agreementServicesOpen procedureSME suitable
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 17 Jul 2025awarded 19 Sept 2025

What is being bought

Published requirement description

This Contract Notice confirms that the Care and Support Flexible Framework Agreement has now been established in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'the Flexible Framework Agreement'). The services include Care at Home and Supported Living Services, collectively referred to as Care and Support Services.

The Flexible Framework Agreement will remain open to allow new Providers ("New Entrants") to participate throughout the Open Period. Further information about New Entrant applications is set out in Section VI.3 Additional information. Following award, successful providers will also be able to seek to vary their appointment by altering or adding Care and Support Service offerings in accordance with the terms of the Flexible Framework Agreement.

Care and Support Services will support people to achieve the best possible quality of life, in terms of their personal aspirations, choices and abilities, that enables them to live independently and safely within their own home for as long as practicable.

CPV: Social work and related services · Social work services

How this framework works

From the published notice
Bids received
30 bids received · 31 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1As further detailed in the procurement documents of the Flexible Framework Agreement…Awarded

As further detailed in the procurement documents of the Flexible Framework Agreement for the provision of Care and Support Services for Adults across Scotland.

Delivery: Scotland · Various locations of the Councils in Scotland.
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 30%Price: 70%
Published award criteria (2)
  • Quality: 30
  • Price: 70

The scope of services to be provided under this Framework Agreement are covered within the definition of ‘Social and Other Specific Services’ in Schedule 3 of the Public Contracts (Scotland) Regulations 2015 and therefore the procurement process shall be subject to the requirements of section 7 of the Regulations. Please note the variations applied to this exercise together with the specific requirements and evaluation approaches applicable are set out in the procurement documents.

Conditions of participation1
  • Condition of participation
    no text published
    Minimum: 4B.1.2 & 4B. 2.2 Turnover - supplier must demonstrate an annual turnover for each of the two previous years of greater than 6,000,000, GBP. Ratios - a Pass in any two of the three ratios as an overall Pass for Economic and Financial standing. - (Ratio 1) Acid Test – (Current Asse…
What this means for your bid
  • Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Care and Support Services Flexible Framework Agreement NEW ENTRANTS” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
6 Jun 2025, 14:09 BST
Last source update
12 Mar 2026, 10:15 GMT
Award evaluation window
8 Jul 2025 – …
Authority reference
2022
FTS notice number
2025/S 000-071140
Classification (CPV)
Social work and related servicesSocial work services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-054480 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: As set out in section II.1.4, Short description, this Contract Notice confirms that the Flexible Framework Agreement has now been established and remains open for new Providers ("New Entrants") to participate throughout the Open Period. This Procurement process is subject to the Law and Guidance applicable in Scotland relative to the award of public contracts including (without limitation) as set out in the Public Contracts (Scotland) Regulations 2015 as currently in force. As such, this Notice relates to the use of a procedure based upon the Open Procedure to establish a Flexible Framework with variations as permitted under the Regulations. Full details of the requirements of this Flexible Framework Agreement (including permitted variations and contract conditions) are available in the Procurement Documents contained within the relevant project on PCS-T: Project_25284, ITT_56345. In line with the published Flexible Framework Terms, should any of the defined terms, procedures or any other regulated matter become subject to any change in the Law, resulting in any change to the defined terms, or to the manner in which such procedures or other matters require to be dealt with, then such changes shall take precedence over that contained in the flexible framework. As such, workforce matters which change as a result of the implementation of national policy directives will be considered in line with the framework variation procedures. All staff and those providing the Service must be suitably qualified and registered with the relevant regulatory body/ies in order to provide the Service in Scotland. Further clarifications on additional Insurances that may be required for the delivery of Services have been requested in the SPD (Professional Indemnity where applicable and Medical Malpractice where applicable). Applicants will be required to confirm whether they intend to subcontract any share of the contract to third parties and, if so, to complete the relevant sections of the SPD for each subcontractor. Scotland Excel, as a central purchasing body, has established this flexible framework for the use and benefit of its members namely 32 local authorities in Scotland, Tayside Contracts and together with any Integration Authority, or other body, established pursuant to the Public Bodies (Joint Working) (Scotland) Act 2014. Scotland Excel local authority members are entitled to use this framework. The above is subject to each contracting authority entering into and maintaining a membership agreement or other access agreement with Scotland Excel. Applications may be excluded from evaluation (in whole, or in part) if they do not include the information required in accordance with instructions given. Applicant Information Session Slides and Frequently Asked Questions are available in the Buyers Attachment Area of the ITT. (SC Ref:811499)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
17 Jul 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bids opened
8 Jul 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Jul 2025 → 12 Mar 2026 · 3 dates
  1. Bids opened
    8 Jul 2025, 12:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    17 Jul 2025, 12:00 BST
  3. Notice published229 days ago
    12 Mar 2026, 10:15 GMT

Notice history

3 events · 4 releases on Find a Tender · since 11 Jun 2025
  1. Deadline moved to 15 Jul 2025, 12:00 BST
    11 Jun 2025, 16:31 BST
    +7 days · was 8 Jul 2025, 12:00 BST
  2. Deadline moved to 17 Jul 2025, 12:00 BST
    30 Jun 2025, 12:06 BST
    +2 days · was 15 Jul 2025, 12:00 BST
  3. Status changed to complete
    5 Nov 2025, 10:20 GMT
Published amendments (2 · 2 deadline changes)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.28 Jul 202515 Jul 2025+7 d
—Bid openingConditions for opening of tenders · IV.2.78 Jul 202515 Jul 2025+7 d
—DeadlineTime limit · IV.2.215 Jul 202517 Jul 2025+2 d
—Bid openingConditions for opening of tenders · IV.2.715 Jul 202517 Jul 2025+2 d

A one-week extension of time to the deadline has been granted to allow bidders more time to compile a fully compliant and comprehensive bid at the request of the bidders

extended due to system downtime

Routine re-releases (4)
  • 2025-06: 1 release · 6 Jun 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 31admitted to the panel · see the list ↓
Bids received 3027 from SMEs
Contracts signed 2latest 19 Sept 2025

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 071140-2025-2526-02-1

    Signed
    19 Sept 2025
    Value
    £27,500,000
    Status
    active
  • Contract 022182-2026-1

    Signed
    8 Sept 2025
    Value
    £1,500,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
30bids · 30 electronic · 30 from abroad27——

Contracting authority & participating public bodies

2 public bodies on the notice

Scotland Excel

Contracting authorityBody governed by public lawGeneral public services Renfrewshire House, Cotton Street, Paisley, Scotland, PA1 1ARContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • Court of SessionReview body Edinburgh
  • Dumbarton Sheriff Court and Justice of the Peace CourtReview body Dumbarton

Framework contractors & participating bidders

31 commercial parties on the notice
  • 24hr Dynamic Care LtdFramework contractor 24 Dalskeith Crescent, Paisley, Scotland, PA3 1AJContact email, phone
  • Abbeyfield Stirling Society LtdFramework contractor 17 Allan Park, Stirling, Scotland, FK82QGContact email, phone
  • Active Healthcare Services LimitedFramework contractor 12 Almondvale South, Livingston, Scotland, EH54 6NBContact email, phone
  • Ailsa Building Contractors LtdFramework contractor 2 Silverwells, Bothwell, Scotland, G71 8AZContact phone
  • C &S RECRUITMENT LIMITEDFramework contractor 3/1 227 Sauchiehall Street, GLASGOW, Scotland, G2 3EXContact email, phone
  • Capernaum Healthcare LtdFramework contractor 65B OCEAN DRIVE, Edinburgh, Scotland, EH6 6BPContact email, phone
  • Care No1 Ltd T/A The No1 Care AgencyFramework contractor 8th Floor West, 51 Cadogan Street, 1 Cadogan Square, Glasgow, Scotland, G2 7HFContact email, phone
  • Care1 Professional Services LTDFramework contractor Pavillion 3 Candymill Lane, Bothwell Bridge Business Park, Hamilton, Scotland, ML3 0FDContact phone
  • Carluke Dignity Care LtdFramework contractor 24 whiteshaw drive, carluke, Scotland, ML8 5URContact email, phone
  • Carron Homecare LimitedFramework contractor 45 Vicar Street, Falkirk, Scotland, FK1 1LLContact email, phone
Show 21 more suppliers
  • Catch Scotland LtdFramework contractor North Mains Farm House, Houston Road, Houston, Houston, Scotland, PA6 7BEContact email, phone
  • Clinical 24 Staffing LimitedFramework contractor 100, W Regent St, Glasgow, Scotland, G2 2QDContact email, phone
  • Hanover (Scotland) Housing Association LtdFramework contractor 95 McDonald Road, Edinburgh, Scotland, EH7 4NSContact email, phone
  • IMPERIAL CARE HCS LTDFramework contractor SUIT 19, Carron Way, Cumbernauld, Glasgow, Scotland, Scotland, G67 1ERContact email, phone
  • KATVIC LIMITEDFramework contractor 5 LADY GLEN PLACE, NEWTON MEARNS, GLASGOW, Scotland, G77 6WJContact email, phone
  • Lilies Care LtdFramework contractor Unit A1 Whitecrook Business Centre, 78 Whitecrook Street, Clydebank, Scotland, G81 1QFContact email, phone
  • Mears Supported Living LimitedFramework contractor Dumyat Technology Centre, Alva Industrial Estate, Alva, Scotland, FK12 5DWContact email, phone
  • Medd Care Services LtdFramework contractor Suite 21,, 70 West Regent Street, Glasgow, Scotland, G2 2QZContact email, phone
  • Medway Care Services LimitedFramework contractor 1 St Colme Street, Edinburgh, Scotland, EH3 6AAContact email, phone
  • NURSE CALL LTDFramework contractor 3 Pilmuir Holdings (outbuilding), Malletsheugh Rd, Newton Mearns, Glasgow, Scotland, G77 6PSContact email, phone
  • Nursing 24/7 LtdFramework contractor 1346 Shettleston Road , Suite 3, Academy House, Glasgow, Scotland, G32 9ATContact email, phone
  • O'PAUL HEALTHCARE SERVICES LIMITEDFramework contractor 76 Limebank Park, East Calder, Livingston, Scotland, EH53 0QUContact email, phone
  • PREMO GROUP LTDFramework contractor Premo Group Ltd, Unit 18, John Player Building, Stirling Enterprise Park, Stirling, UK, FK7 7RPContact phone
  • Precious Care Services LtdFramework contractor Suite 2-11/14, 117 Brook Street, Brook Street Business Hub, Glasgow, Scotland, G40 3APContact email, phone
  • Revival Care Solutions LtdFramework contractor 50 Cleuch Place, Falkirk, UK, FK20HFContact email, phone
  • SRS Care Solutions (Central) LtdFramework contractor HAFC Stadium , First floor suites North Stand, Cadzow Avenue, Hamilton, Scotland, Scotland, ML3 0FTContact phone
  • Support and Social Care Network LtdFramework contractor MURRAYBURGH HOUSE, 17 CORSTORPHINE ROAD, Edinburgh, Scotland, EH12 6DDContact email, phone
  • T-BOT CARE DYNAMICS LIMITEDFramework contractor Unit 15 The Paisley Centre, 23 High Street, Paisley, Scotland, PA1 2AQContact email, phone
  • Tailor Maid Home Care Ltd.Framework contractor Radleigh House 1 Golf Road, Clarkston, Glasgow, Scotland, G76 7HUContact email, phone
  • The Mungo FoundationFramework contractor Inspire House 3 Renshaw Place, Eurocentral, Lanarkshire, Scotland, ML1 4UFContact email, phone
  • safe at home care and support LtdFramework contractor 1st floor 9, Earls Court, Roselandhall, Grangemouth, Scotland, FK3 8ZEContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.