Official UK procurement notice
Care Navigator Service · UK public procurement notice
Authority: The Mayor and Commonalty and Citizens of the City of London (Local council)
What is being bought
Published requirement descriptionCare Navigators work closely with City of London Adult Social Care (ASC), the Duty Hospital, and other partners in Health & Social Care to support individuals in the hospital and ensure they are discharged safely. The aim is to reduce/narrow hospital re-admittance as part of the prevention agenda of the Care Act 2014 and to provide information & advice referrals to relevant agencies and partners who would support the individual after discharge. The contract is likely to provide one full-time post.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£244,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lot awarding rule: As per the tender ITT document
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 Feb 2025, 14:31 GMT
- Last source update
- 2 Oct 2025, 12:04 BST
- Authority reference
itt_107- FTS notice number
2025/S 000-030003- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04e8adFind a Tender
How it was run
Official notice- Submission deadline
- 18 Jul 2025, 12:00 BST
- Clarification deadline
- 11 Jul 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
This tendering exercise is being undertaken using the electronic tendering system ‘City of London Corporation Sourcing & Contracts Portal’ (cityoflondon.ukp.app.jaggaer.com ↗). Suppliers will need to register an interest on the system in order to participate and registration is free.
The estimated contract value given at sections 31 and 32 is for the full duration of the contract including the maximum possible extensions. The estimated annual contract value is therefore £61,000
Timeline
28 Feb 2025 → 2 Oct 2025 · 7 dates- Planning notice published28 Feb 2025, 14:31 GMT
- Market engagement28 Mar 2025, 23:59 GMT
Please note that this is not a call for competition.
The City Care Navigator service helps support City of London residents, aid hospital discharge and to maintain their independence. The role of the Care Navigator service is to work closely with City of London Adult Social Care (ASC), Duty Hospital and other partners in Health & Social Care to support individuals in hospital and ensure they have a safe discharge from hospital. The aim is to reduce/narrow hospital re-admittance as part of the prevention agenda of the Care Act 2014 and to provide information & advice referrals to relevant agencies and partners who would support the individual after discharge.
Preliminary Market Engagement (PME)
PME, in this case, is where the City, at an early stage in the development of its proposals but prior to formulating any formal procurement opportunity, seeks input from the market as to what might be the most attractive way of packaging and scoping a future procurement opportunity.
This exercise will provide an opportunity for the City to obtain insight into how participants might approach the delivery of the service in question. It also gives a useful early insight into the likely level of interest in a proposed project from that market.
Participants must also note that a response to this notice does not guarantee an invitation to participate in this or any future procurement that the City may conduct, nor that the City will procure any such supply and services or accept any proposals offered. Any Procurement of the supply and services by the City will be carried out strictly in accordance with the Procurement Act (PA23).
The City has developed a questionnaire on the tender portal(cityoflondon.ukp.app.jaggaer.com ↗) that they would like interested parties to complete.
As stated above, the outcome of the PME exercise will inform an options appraisal with recommendations.
For the avoidance of doubt, this notice is for the purpose of conducting a Preliminary Market Engagement (PME) exercise and will not formally begin the procurement or constitute any commitment by the City of London Corporation to undertake any procurement exercise. Participation in the PME will be at each organisations own cost. No expense in responding to this PME will be reimbursed by the City.
- Tender notice published4 Jun 2025, 16:14 BST
- Clarification questions by11 Jul 2025, 12:00 BST
- Submission deadline18 Jul 2025, 12:00 BST
- Contract starts391 days ago1 Oct 2025, 00:00 BST
- Latest notice published389 days ago2 Oct 2025, 12:04 BST
Notice history
9 events · 3 releases on Find a Tender · since 28 Feb 2025- Preliminary market engagement notice published28 Feb 2025, 14:31 GMTUK2
- Tender notice published4 Jun 2025, 16:14 BSTUK4
- Published value updated to £244,0004 Jun 2025, 16:14 BSTwas £250,000
- Status changed to active4 Jun 2025, 16:14 BST
- Procurement method changed4 Jun 2025, 16:14 BST
- Deadline published: 18 Jul 2025, 12:00 BST4 Jun 2025, 16:14 BST
- Contract award notice published2 Oct 2025, 12:04 BSTUK6
- Status changed to complete2 Oct 2025, 12:04 BST
- Contract signature expected2 Oct 2025, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Imago CommunitySMEVCSE1 Nov 2025 – 31 Oct 2027 · up to 31 Oct 2029Extensions: Optional 2 years extension | £232,977 | 27 Aug 2025 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 3 | 3 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Imago CommunityAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender