Find a TenderAwardedContract award notice
Published 23 Apr 2025, 11:39 BST

Official UK procurement notice

Carers Support Service · UK public procurement notice

Official notice

Authority: Coventry City Council (Local council)·Consortium: 2 public authorities

ServicesOpen procedureAbove thresholdLight touch regimeSME suitable
Published estimate£4,083,235≈ £1.6m / year · £4,083,235 inc. VAT
Submissions closed 27 May 2025awarded 10 Jun 2025
Award (standstill) to Carers Trust Heart of England
Contract term 2 yrs 6 moends 31 Mar 2028 · up to 31 Mar 2031 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

The contract will be for the delivery of Carers Support Services within the city of Coventry to ensure the Councils fulfilment of statutory responsibilities under The Care Act 2014 to support unpaid carers in Coventry. The services delivered under the contract will be for;

Universal Carers Support Services, (Adult) Carers Assessment, Carers Peer Support and

Carers Regulated Support.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrs 6 moPublished value£4,083,235
Contract period: 1 Oct 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 31 Mar 2031 with extensionsValue: £4,083,235 exc. VAT · £4,083,235 inc. VAT
Delivery: West Midlands
Extensions: The initial term of the Contract will run until 31/03/2028 with an option to extend for a further 3 years to 31/03/2031, by mutual agreement, to an expiry date no later than 31/03/2031. The services will be subject of review in the autumn of 2027 and the results of those reviews will inform the Council's decision whether or not to offer any extension.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published award criteria (2)
  • Price
  • Quality
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Apr 2025, 11:39 BST
Last source update
18 Jun 2025, 11:07 BST
Award evaluation window
Submission end – 23 Jun 2025
Authority reference
COV- 22170
FTS notice number
2025/S 000-016462
Latest notice
Contract award notice (UK6)
Classification (CPV)
Social work and related services
Delivery area
West Midlands (UKG33)
Official registry OCID
ocds-h6vhtk-050631 Find a Tender
Review and risk notes
Risks

Reference to a Preliminary Market Engagement Notice and the question within this notice:

Has preliminary market engagement been carried out?

Response - No

This must be justified if a preliminary market engagement notice has not been published.

Response - No pre-market engagement notice was published as no specific engagement with the market has been undertaken.

How it was run

Official notice
Submission deadline
27 May 2025, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Apr 2025 → 1 Oct 2025 · 7 dates
  1. Tender notice published
    23 Apr 2025, 11:39 BST
  2. Submission deadline
    27 May 2025, 12:00 BST
  3. Assessment summaries sent
    18 Jun 2025, 00:00 BST
  4. Latest notice published
    18 Jun 2025, 11:07 BST
  5. Award decision expected by
    23 Jun 2025, 23:59 BST
  6. Standstill ends
    27 Jun 2025, 23:59 BST
  7. Contract starts392 days ago
    1 Oct 2025, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 23 Apr 2025
  1. Tender notice published
    23 Apr 2025, 11:39 BST
    UK4
  2. Contract award notice published
    18 Jun 2025, 11:07 BST
    UK6
  3. Status changed to complete
    18 Jun 2025, 11:07 BST
  4. Contract signature expected
    4 Jul 2025, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,083,2351 award exc. VAT
Bids received 21 from SMEs
Awarded toValueDateStatus
Carers Trust Heart of EnglandVCSECOV-22170- Carers Support Service1 Oct 2025 – 31 Mar 2028 · up to 31 Mar 2031Extensions: 1 x extension of 3 years. Providing that performance indicators areconsistently met with no performance or quality concerns.£4,083,23510 Jun 2025standstill to 27 Jun 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 4 at stage one10—

Contracting authority & participating public bodies

2 public bodies on the notice

Coventry City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMJC-6861-XJPP Council House, Earl Street, Coventry, West Midlands, CV1 5RRContact name, email

Consortium members and other public bodies

Bidders & participating suppliers

1 commercial party on the notice
  • CARERS TRUST, HEART OF ENGLANDAwarded supplierGB-COH: 03206963GB-PPON: PMLW-8154-BWCH 12a Canal Basin St. Nicholas Street, Coventry, West Midlands, CV1 4LYContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specifications

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender