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Find a TenderAwarded without competitionContract details notice
Published 22 Apr 2026, 09:11 BST

Official UK procurement notice

Cash Counter Payment Services to Residents Across Derbyshire

Official notice

Authority: Derbyshire County Council (Local council)

Direct award
Sectors: Financial and insurance services (66) Delivery: East Midlands (UKF1)
Awarded value£37,755,568published award · exc. VAT
Awarded 7 Jan 2026no call for competition
Awarded to Post Office Limited

What is being bought

Published requirement description

To deliver a Cash Counter Payment Service to support the delivery of the Derbyshire Discretionary Fund (DDF) and other Council authorised payment initiatives.

The service is a Cash Counter Payment Service to:

  • Enable Derbyshire Residents to exchange vouchers for the full value of the voucher in cash, on first time presentation at physical Cash Counter Locations across Derbyshire and its surrounding borders.
  • Issues vouchers/voucher codes to the Council for the Council to issue direct to residents, and/issues vouchers / voucher codes to Derbyshire Residents by text, email or letter (as instructed by the Council).

The total estimated service delivery charges for the provider over an 8-year period are up to a maximum of £755,568. Please note that this estimate is not guaranteed, and payments will be made based on actual activity.

It is estimated payments to Derbyshire residents over 8 years will be up to £37,000,000.

It should be noted that this contract may be affected by Local Government Reorganisation (LGR). In accordance with Schedule 8 of the Procurement Act 2023, this contract may be novated to a successor council or otherwise modified to reflect the requirements of any new council arrangements arising from LGR. The exact nature of any modification or novation cannot be determined at this time, but such changes will be managed under both the Procurement Act 2023 and the contractual provisions

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: East Midlands
66110000 Banking services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
22 Apr 2026, 09:11 BST
Last source update
7 Oct 2026, 17:24 BST
FTS notice number
2026/S 000-094958
Latest notice
Contract details notice (UK7)
Delivery area
East Midlands (UKF1)
Official registry OCID
ocds-h6vhtk-068809 Find a Tender
Why no open competition
Switching Direct Award
Published justification

Switch to a direct award under Section 43 of the Procurement Act 2023, following two unsuccessful competitive tendering procedures.

Two competitive tender processes were conducted in accordance with Section 19 of the Procurement Act 2023. All tenders received were assessed as unsuitable as they failed to meet the Council's requirements or the specified award criteria.

Previously published notices UK 4 Notices ocds-h6vhtk-05128e and ocds-h6vhtk-05cf64.

The tenders received failed to meet essential requirements relating to technical capability, cash management, service delivery, pricing thresholds, or selection criteria. Therefore, no suitable tenders were received under Section 19 and a competitive award was not possible.

Review and risk notes
Risks

The Council may require to add additional funding and initiatives to this service for the Provider to administer, where new requirements are identified by the UK Government and or the Council throughout the duration of the contract.

In response to future increases / changes to volumes and payments to Derbyshire residents the Council may require to add additional funding.

Whilst the current delivery model is a voucher award cash scheme, the Council may require other payment schemes should there be changes to the Derbyshire Discretionary Fund policy, or other funds the government or Council administers. These could be supermarket vouchers or other alternative payment schemes.

How it was run

Official notice
Submission deadline
—

Timeline

11 Jun 2026 → 7 Oct 2026 · 2 dates
  1. Standstill ends137 days ago
    11 Jun 2026, 23:59 BST
  2. Notice published19 days ago
    7 Oct 2026, 17:24 BST

Notice history

4 events · 3 releases on Find a Tender · since 22 Apr 2026
  1. Transparency notice published
    22 Apr 2026, 09:11 BST
    UK5
  2. Contract award notice published
    2 Jun 2026, 10:07 BST
    UK6
  3. Contract signature expected
    12 Jun 2026, 23:59 BST
    scheduled
  4. Contract details notice published
    7 Oct 2026, 17:24 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £37,755,5681 award exc. VAT
Contracts signed 1latest 6 Oct 2026
Awarded toValueDateStatus
Post Office Limited1 Jul 2026 – 31 May 2028 · up to 31 May 2034Extensions: Option to extend the contract 3 x 24 month extensions. Total contract term including all extensions up to a maximum of 8 years. · Options: The Council may require to add additional funding and initiatives to this service for the Provider to administer, where new requirements are identified by the UK Government and or the Council throughout the duration of the contract. In response to future increases / changes to volumes and payments to Derbyshire residents the Council may require to add additional funding. Whilst the current delivery model is a voucher award cash scheme, the Council may require other payment schemes should there be changes to the Derbyshire Discretionary Fund policy, or other funds the government or Council administers. These could be supermarket vouchers or other alternative payment schemes.£37,755,5687 Jan 2026Awarded

Contracts

  • Contract 1 · Post Office Limited

    Signed
    6 Oct 2026
    Value
    £37,755,568
    Period
    6 Oct 2026 – 31 May 2028 · up to 31 May 2034 with extensions
    Status
    active
    Extensions
    Options to extend for up to a further 6 years, to be taken as 6 x 12 months or 3 x 24-month periods at the Council's sole discretion. The total contract term will be up to a maximum of 8 years.
    3 agreed KPIs: Time limit to cancel vouchers · Time limit to resolve queries raised by the Council · Customer Satisfaction
    • Time limit to cancel vouchers
    • Time limit to resolve queries raised by the Council
    • Customer Satisfaction

Contracting authority & participating public bodies

Derbyshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWZQ-2162-JJQL County Hall, Matlock, East Midlands, DE4 3AGContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Post Office LimitedAwarded supplierGB-COH: 02154540GB-PPON: PRNP-5883-YMLG 100 Wood Street, London, London, EC2V 7ERContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender