Official UK procurement notice
Centurion Licenses and Support SYP HP
Authority: South Yorkshire Mayoral Combined Authority (Local council)
Centurion is the Complaints and Discipline System used within Professional Standard departments at both Humberside and South Yorkshire Police. The system is used to record matters such as Business Interests, gratuities and complaints. Force Information Systems (FIS) are the software providers of Centurion and as such are the only source of expertise and technical skills required to support the system.
What is being bought
Published requirement descriptionCenturion is the Complaints and Discipline System used within Professional Standard departments at both Humberside and South Yorkshire Police. The system is used to record matters such as Business Interests, gratuities and complaints.
Force Information Systems (FIS) are the software providers of Centurion and as such are the only source of expertise and technical skills required to support the system. Although alternative systems are available on the market the Centurion software is one of the leading in this area and already well embedded within both Forces.
Both Professional Standards departments have recently upgraded to the latest versions of the software and invested in health checks with FIS who have fed back ways of improving the use of the system moving forward.
In addition there has been no desire to move away from Centurion as the cost of implementing a new system, training relevant staff and competing data migration is prohibitive at this time.
This is a 3 year contract, via Insight Direct (UK) Ltd through the WYCA IT framework.
CPV: Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Insight Direct | £248,514 † | — | Awarded |
Contracts
Contract 030468-2026-1 · Insight Direct
- Signed
- 1 Apr 2026
- Value
- £248,514
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 Apr 2026, 15:16 BST
- Last source update
- 1 Apr 2026, 15:16 BST
- Authority reference
0172-2026- FTS notice number
2026/S 000-030468- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-067af4Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022
Contracting authority & participating public bodies
Dispute resolution & review bodies
- South Yorkshire PoliceReview body
Bidders & participating suppliers
1 commercial party on the notice- Insight Direct (UK) LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.