Community Dermatology Clinical Services for Lambeth and Southwark

Guy’s and St Thomas’ NHS Foundation Trust ("the Authority") requires the provision of Dermatology Community services to be delivered for Lambeth and Southwark from April 2025 onwards. <br/>The Authority has elected to undergo the most suitable provider process which is conducted in accordance with The Health Care Services (Provider Selection Regime) Regulations 2023 (“PSR 2023”).<br/>The Authority is seeking a single supplier to provide dermatology services inclusive of :<br/>(A) A mandated single point of referral and triage for non-urgent dermatology <br/>referrals; <br/>(B) Diagnostic support, advice and guidance; <br/>(C) Management support and/ or treatment for a broad range of dermatological conditions; and <br/>(D) An enhanced educational programme in dermatology for primary care clinicians. This will be fore a period of 5-years in the first instance. <br/><br/>The services will be based in estates within Lambeth and Southwark boroughs in London. <br/>Services provided will include:<br/>A) A mandated single point of referral and triage for non-urgent dermatology <br/>referrals.<br/>The Service will receive all GP-initiated non-urgent dermatology referrals and ensure that each patient is directed to the most appropriate setting. The triage service will further support referral management by actively encouraging high quality of information from referring GPs, adhering to the SEL Treatment Access Policy and providing feedback to the referrer on the <br/>quality, suitability and destination of the referral. The triage service will actively mitigate against the lowering of referral thresholds, in cases where the GP could reasonably be expected to manage the patient’s condition in primary care. All referrals will be triaged within three working days. <br/>The service will collect triage activity data to a level that enables local demand and educational <br/>needs to be identified and will actively seek to feed this information into the on-going educational programme (in collaboration with the Commissioner Training Coordinator) and development of the service (in collaboration with the Commissioner and acute partners).<br/>IHL GPwERs agreed to staff the triage service, usually delivered out of hours, including the <br/>provision of holiday cross cover.<br/>B) Diagnostic support, advice and guidance.<br/>The Service will work with the Commissioner to develop resources that support GPs to make an accurate diagnosis and implement a first line management plan for appropriate conditions. <br/>These resources will include clinical guidance/checklists, accessible signposting to existing resources such as the Primary Care Dermatology Society and a directory of local educational opportunities (see section below for more detail on education). <br/>The Service will work with the Commissioner to ensure that use of these resources becomes embedded within the referral optimisation process. As a second line option, the Service will offer a specialist advice and <br/>guidance service for GPs within the community. The provision of management plans will be an important part of the wider educational role of the Service, aiming to build confidence and capacity within primary care. <br/>C) Management support and/ or treatment for a broad range of dermatological conditions. A list of conditions that would be expected to be managed within the Service is included below:<br/>

• Acne (moderate to severe)<br/>
• Actinic Keratosis<br/>
• Alopecia/hair loss (non-scarring)<br/>
• BCCs (unless meets secondary care or 2WW)<br/>
• Bowen’s disease (or primary care)<br/>
• Congenital lesions – vascular or pigmented<br/>
• Eczema (not responding to treatment as per SEL guideline)<br/>
• Nail or scalp disorders (moderate severity)<br/>
• Hidradenitis suppurativa (not responding to treatment as per SEL guideline)<br/>
• Hyperhidrosis generalised (not responding to treatment as per SEL guideline)<br/>
• Infection + infestations, e.g. tinea (not responding to standard therapy)<br/>
• Lesion of diagnostic uncertainty (not 2WW)<br/>
• Lichen planus and other inflammatory disorders<br/>
• Pigment disorders e.g. vitiligo<br/>
• Pruritus<br/>
• Psoriasis (not responding to treatment as per SEL guideline)<br/>
• Pyogenic granulomas<br/>
• Rash of diagnostic uncertainty<br/>
• Rosacea<br/>
• Urticaria<br/>
• Skin Check – mole review in high-risk individuals<br/>
• Genital dermatosis<br/>
• Epidermoid cysts and similar benign skin lesions that meet the SEL TAP (≥5cm refer to general surgery, max fax or plastics as appropriate).<br/>The Service will provide consultation and treatment, delivered in more than one primary/community care setting, for dermatology patients whose treatment is outside the scope of what can be offered in primary care, and who would otherwise have been referred to hospital. The service will provide annual capacity for triaging around 4,660 referrals, offering advice and guidance and management plans to GPs for an estimated 300 patients, conducting 1,975 first consultations across all sites (plus capacity for an estimated 250 minor surgical (such as simple skin biopsies) or other procedures (such as mycology). The Parties will use a flexible approach to providing appointment capacity across all sites so that this sufficiently matches the demand for these services and supports patient choice. Depending on the level <br/>of demand, commissioners anticipate dedicated clinics at at least two premises across Southwark (preferably one in the north and one in the south of the borough) that provide good accessibility for patients and facilitate patient choice. <br/>The community clinicians will work closely with local acute partners to ensure robust clinical governance and to continuously develop the scope and quality of care provided within the community. The Parties will work with the Commissioner and other …