Community Navigation Services (Part B): contract awarded to 3 suppliers [#06029a]

What is being bought4 lots · detail below

Published requirement description

Carers Community Navigation

Adult Carers are entitled to an assessment regardless of the amount or type of care that they provide, their financial means and/or their own level of support needs, and whether or not the adult that they care for has had a Care Assessment. The Carers Community Navigation service provides both the statutory Carer Assessment function and more general support for carers, including support to:

access information, advice and guidance; and integrated, personalised services.
have a life of their own, maintaining social contacts and personal relationships.
optimise their physical and emotional wellbeing, enjoying separate social and community activities.
participate in work, leisure activities or education.
promote and support their financial wellbeing.
provide support to maintain good health as appropriate.
have a voice about services for their Cared-for-person and for themselves.

CPV: Health and social work services

Lots and requirements (4)Procurement structure

4 lots · no lot values published

Lot #1A short term contract extension will be awarded to the incumbent suppliers of the…

A short term contract extension will be awarded to the incumbent suppliers of the Carers Short Breaks contract, and Community Navigation (Part B) contract for a period of 4 months. The short term extensions enable KCC to complete the re-procurement of a joint service.

By awarding the short term extension, it mitigates any loss in the provision of service while the re-procurement is underway. In addition, it will also enable ample mobilisation time for the winning bidder.

A contract extension of the Community Navigation (Part B) contract for a period of 4 months from 01 April 2026 to 31 July 2026 is in accordance with the relevant justifications set out in Regulation 72(1)(b)(c) of the Public Contract Regulations 2015.

The council has a statutory duty to ensure that there is sufficient and fit for purpose provision of social care services to Kent residents, who are eligible under the Care Act 2014 and that a sustainable market is maintained which the Community Navigation (Part B) contract contributes to.

Delivery: South East

85000000 Health and social work services

Lot #2A short term contract extension will be awarded to the incumbent suppliers of the…

A short term contract extension will be awarded to the incumbent suppliers of the Carers Short Breaks contract, and Community Navigation (Part B) contract for a period of 4 months. The short term extensions enable KCC to complete the re-procurement of a joint service.

By awarding the short term extension, it mitigates any loss in the provision of service while the re-procurement is underway. In addition, it will also enable ample mobilisation time for the winning bidder.

A contract extension of the Community Navigation (Part B) contract for a period of 4 months from 01 April 2026 to 31 July 2026 is in accordance with the relevant justifications set out in Regulation 72(1)(b)(c) of the Public Contract Regulations 2015.

The council has a statutory duty to ensure that there is sufficient and fit for purpose provision of social care services to Kent residents, who are eligible under the Care Act 2014 and that a sustainable market is maintained which the Community Navigation (Part B) contract contributes to.

Delivery: South East

85000000 Health and social work services

Lot #3A short term contract extension will be awarded to the incumbent suppliers of the…

A short term contract extension will be awarded to the incumbent suppliers of the Carers Short Breaks contract, and Community Navigation (Part B) contract for a period of 4 months. The short term extensions enable KCC to complete the re-procurement of a joint service.

By awarding the short term extension, it mitigates any loss in the provision of service while the re-procurement is underway. In addition, it will also enable ample mobilisation time for the winning bidder.

A contract extension of the Community Navigation (Part B) contract for a period of 4 months from 01 April 2026 to 31 July 2026 is in accordance with the relevant justifications set out in Regulation 72(1)(b)(c) of the Public Contract Regulations 2015.

The council has a statutory duty to ensure that there is sufficient and fit for purpose provision of social care services to Kent residents, who are eligible under the Care Act 2014 and that a sustainable market is maintained which the Community Navigation (Part B) contract contributes to.

Delivery: South East

85000000 Health and social work services

Lot #4A short term contract extension will be awarded to the incumbent suppliers of the…

A short term contract extension will be awarded to the incumbent suppliers of the Carers Short Breaks contract, and Community Navigation (Part B) contract for a period of 4 months. The short term extensions enable KCC to complete the re-procurement of a joint service.

By awarding the short term extension, it mitigates any loss in the provision of service while the re-procurement is underway. In addition, it will also enable ample mobilisation time for the winning bidder.

A contract extension of the Community Navigation (Part B) contract for a period of 4 months from 01 April 2026 to 31 July 2026 is in accordance with the relevant justifications set out in Regulation 72(1)(b)(c) of the Public Contract Regulations 2015.

The council has a statutory duty to ensure that there is sufficient and fit for purpose provision of social care services to Kent residents, who are eligible under the Care Act 2014 and that a sustainable market is maintained which the Community Navigation (Part B) contract contributes to.

Delivery: South East

85000000 Health and social work services

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Negotiated without publication of a contract notice
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 9 Jan 2026, 11:50 GMT
Last source update: 9 Jan 2026, 11:50 GMT
Authority reference: SC18024
FTS notice number: 2026/S 000-001785
Classification (CPV): Health and social work services
Delivery area: South East (UKJ4)
Official registry OCID: ocds-h6vhtk-06029a Find a Tender

Why no open competition: No tenders or no suitable tenders/requests to participate in response to open procedure
Published justification: A short term contract extension will be awarded to the incumbent suppliers of the Carers Short Breaks contract, and Community Navigation (Part B) contract for a period of 4 months. The short term extensions enable KCC to complete the re-procurement of a joint service. By awarding the short term extension, it mitigates any loss in the provision of service while the re-procurement is underway. In addition, it will also enable ample mobilisation time for the winning bidder.
A contract extension of the Community Navigation Service (Part B) contract for a period of 4 months from 01 April 2026 to 31 July 2026 is in accordance with the relevant justifications set out in Regulation 72(1)(b)(c) of the Public Contract Regulations 2015.
The council has a statutory duty to ensure that there is sufficient and fit for purpose provision of social care services to Kent residents, who are eligible under the Care Act 2014 and that a sustainable market is maintained which Community Navigation Service (Part B) contributes to.

Publisher note: A short term contract extension will be awarded to the incumbent suppliers of the Carers Short Breaks contract, and Community Navigation (Part B) contract for a period of 4 months. The short term extensions enable KCC to complete the re-procurement of a joint service. By awarding the short term extension, it mitigates any loss in the provision of service while the re-procurement is underway. In addition, it will also enable ample mobilisation time for the winning bidder. A contract extension of the Community Navigation Service (Part B) contract for a period of 4 months from 01 April 2026 to 31 July 2026 is in accordance with the relevant justifications set out in Regulation 72(1)(b)(c) of the Public Contract Regulations 2015. The council has a statutory duty to ensure that there is sufficient and fit for purpose provision of social care services to Kent residents, who are eligible under the Care Act 2014 and that a sustainable market is maintained which Community Navigation Service (Part B) contributes to.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 4

Awarded value £1,253,4014 contracts exc. VAT

Contracts signed 4latest 9 Jan 2026

Awarded to	Value	Date	Status
Lot 1 · A short term contract extension will be awarded to the incumbent suppliers of the…1 award
Imago CommunitySME	£171,953 †	—	Awarded
Lot 3 · A short term contract extension will be awarded to the incumbent suppliers of the…1 award
Imago CommunitySME	£62,753 †	—	Awarded
Lot 4 · A short term contract extension will be awarded to the incumbent suppliers of the…1 award
Involve KentVCSE	£375,729 †	—	Awarded
Not linked to a lot1 award
Carers Support East kentSMEEast Kent	£642,966 †	—	Awarded

Contracts

East Kent · Carers Support East kentSME
Signed
9 Jan 2026
Value
£642,966
Status
active
Contract 001785-2026-2 · Involve KentVCSE
Signed
9 Jan 2026
Value
£375,729
Status
active
Contract 001785-2026-3 · Imago CommunitySME
Signed
9 Jan 2026
Value
£171,953
Status
active
Contract 001785-2026-4 · Imago CommunitySME
Signed
9 Jan 2026
Value
£62,753
Status
active

Contracting authority & participating public bodies

Kent County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Maidstone, South East, ME141XQContact name, email

Bidders & participating suppliers

3 commercial parties on the notice

Carers Support East KentAwarded supplierGB-COH: 07213672 Kent, South East
Imago CommunityAwarded supplierGB-COH: 05354482 Kent, South East
Involve KentAwarded supplierGB-COH: 03449624 Kent, South East

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.