Official UK procurement notice
Community Reablement & Home Care Services for Adults in Hammersmith & Fulham
Authority: London Borough of Hammersmith and Fuham (LBHF) (Local council)
What is being bought2 lots · detail below
Published requirement descriptionThe London Borough of Hammersmith & Fulham (the Council) is inviting suitably qualified and experienced providers to tender for the delivery of Community Reablement & Home Care Services. This procurement supports a continuum of support available to residents to regain or retain their independence living in the community.
The services will provide support for adults in Hammersmith & Fulham by proactively taking all opportunities to build on people's strengths, maximise their independence and connect them with their community.
This procurement represents a strategic redesign of the previous service model. It reflects learning from previous delivery, stakeholder engagement, and evolving adults social care priorities. The new model will have a focus on reablement enabling support to residents to regain the skills, confidence and social networks to return to their previous levels of independence as far as possible and reduce the likelihood of admission/ re-admission to hospital, or the need for long term care and support.
Scope of Services:
The commissioned services will provide intensive, enabling support to residents to regain the skills, confidence and social networks to return to their previous levels of independence as far as possible and reduce the likelihood of admission/ re-admission to hospital, or the need for long term care and support.
While many people will not need support after reablement, some people will require further support to enable them to continue to live safely at home. The new model will take a more enabling approach to homecare, thereby increasing opportunities for further independence through closer relationships with our community health and primary care services to ensure early intervention when there is any deterioration or concerns with health conditions.
CPV: Rehabilitation services · Social work services without accommodation
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs are awarded directly to appointed suppliers, without further competition
- Places
- up to 18 suppliers
- Framework period
- 4 yrs · up to 7 yrs 11 mo from 1 Aug 2026
Published description of the framework
Each sub-lot has three providers: Primary, Secondary and Tertiary.
“Primary Provider” means the first provider to be offered the required package of care at any given time at the locality of the residents’ address throughout the life of the call-off contract.
“Secondary Provider” means the second provider to be offered the required package of care at any given time at the locality of the residents’ address throughout the life of the call-off contract, but only if the Primary Provider of that locality declined the package of care, could not fully meet the needs of a resident or did not accept the package of care within the set timeframe.
“Tertiary Provider” means the third provider to be offered the required package of care at any given time at the locality of the residents’ address throughout the life of the call-off contract, but only if the Primary Provider and Secondary Provider of that locality declined the package of care, could not fully meet the needs of a resident or did not accept the package of care within the set timeframe.
Full details are explained in the tender documents.
Lots and requirements (2)Procurement structure
2 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lotEvery one of these 2 lots carries the same published figure, £77,936,560: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Community ReablementAwardedRenewalceiling above
Lot 1 focuses on short-term, intensive reablement support for adults to help them regain independence following illness, hospital discharge, or a crisis. The service is time-limited and outcome‑focused, supporting people to relearn daily living skills, reduce reliance on ongoing care, and maximise independence within their own homes. The emphasis is on strengths‑based practice, multidisciplinary working, and preventing or reducing long‑term care needs.
- Technical & professional ability
CQC registered offices within the Borough or neighbouring Boroughs
Lot #2Home CareAwardedceiling above
Lot 2 covers longer-term homecare support for residents who require ongoing assistance to live safely at home. This includes personal care and daily living support delivered in a person‑centred and flexible way, aligned with assessed needs and care plans. The service aims to maintain independence, stability, and wellbeing, while supporting hospital avoidance and timely hospital discharge where appropriate.
- Technical & professional ability
CQC registered offices within the Borough or neighbouring Boroughs
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 60%
- Commercial (Price): 40%
Published award criteria (2)
- Quality
- Commercial (Price)
- Technical & professional ability
CQC registered offices within the Borough or neighbouring Boroughs
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- “Community Reablement & Home Care Services for Adults in Hammersmith &…” is a framework: the contest is a place on its panel, up to 18 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 21 May 2025, 15:29 BST
- Last source update
- 15 Jun 2026, 16:07 BST
- Award evaluation window
- Submission end – 6 Jul 2026
- FTS notice number
2026/S 000-036946- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051b7eFind a Tender
How it was run
Official notice- Appointment period ends
- 22 May 2026, 12:00 BST
- Clarification deadline
- 7 May 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Suppliers are requested to register on our tender portal to access the tender. www.capitalesourcing.com ↗
Timeline
21 May 2025 → 1 Aug 2026 · 9 dates- Planning notice published21 May 2025, 15:29 BST
- Next notice expected330 days ago1 Dec 2025, 23:59 GMT
- Market engagement330 days ago1 Dec 2025, 23:59 GMT
We invite providers to join us virtual meeting on Friday 10th October 2025 between 09.30 - 11.00
- Tender notice published188 days ago23 Apr 2026, 10:29 BST
- Clarification questions by173 days ago7 May 2026, 23:59 BST
- Admission / appointment period ends159 days ago · period end, not a bid countdown22 May 2026, 12:00 BST
- Latest notice published135 days ago15 Jun 2026, 16:07 BST
- Award decision expected by113 days ago6 Jul 2026, 23:59 BST
- Contract starts88 days ago1 Aug 2026, 00:00 BST
Notice history
10 events · 5 releases on Find a Tender · since 21 May 2025- Pipeline notice published21 May 2025, 15:29 BSTUK1
- Preliminary market engagement notice published3 Oct 2025, 16:43 BSTUK2
- Published value published: £120,000,0003 Oct 2025, 16:43 BST
- Preliminary market engagement notice published3 Oct 2025, 16:46 BSTUK2
- Tender notice published23 Apr 2026, 10:29 BSTUK4
- Status changed to active23 Apr 2026, 10:29 BST
- Procurement method changed23 Apr 2026, 10:29 BST
- Deadline published: 22 May 2026, 12:00 BST23 Apr 2026, 10:29 BST
- Procurement termination notice published15 Jun 2026, 16:07 BSTUK12
- Status changed to complete15 Jun 2026, 16:07 BST
Published amendments (1)
Providers wishing to participate should register via the tender portal messaging function
Routine re-releases (5)
- 2025-10: 1 release · 3 Oct 2025
- 2025-05: 1 release · 21 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Across several lots1 award | |||
| supplier not published | — | 8 Jun 2026 | CancelledThank you to those potential providers for their participation in the recent London Borough of Hammersmith & Fulham’s Community Reablement & Home Care Services for Adults in Hammersmith & Fulham procurement. Following careful consideration, the Council has taken the decision to abandon the procurement on the basis that, in its current form, it does not adequately reflect the Council’s requirements. The procurement will not therefore proceed further in its current form. As set out in the Invitation to Tender, the Council has the right to amend or cancel the procurement process at any stage and shall not be liable for any costs incurred by participants in doing so (see Section 1: Procurement Scope and General Information of Volume 1 – Invitation to Tender). The Council remains committed to commissioning high-quality Community Reablement and Homecare services. The Council intends to issue the revised tender in due course, which is expected to reflect broadly the same scope, scale, and volume of services, with strengthened criteria to support the process. We currently anticipate that the new procurement will be issued promptly, and further details, including the revised procurement documentation and a new timetable, will be published on the e-portal at the appropriate time. We would welcome your participation at that stage. |
Contracting authority & participating public bodies
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender